

The Alexa AI Natural Language Understanding team in Italy is seeking a talented, self-directed Software Development Manager (SDM) to tackle some of the most interesting problems on the leading edge of language solutions and machine learning (ML) with our Alexa Artificial Intelligence (AI) org. The SDM will help us in pioneering new machine learning tools and processes through an iterative research and development cycle. You will build scalable, self-serve applications for use across the Alexa AI organization.You will have significant influence on our overall strategy as you work with a small team of subject matter experts and engineers to define features, system architecture, best practices. You will work with Engineers and Scientists on the team to execute our technical vision and create world class products.Key job responsibilities
- Hire and develop the best. You will help grow and develop a team of engineers, growing their careers and empowering them to achieve amazing things.
- Set a vision for your team and create product roadmaps. Help your team identify technical and product requirements and opportunities.
- Use project management and prioritization skills to balance long and short-term goals and deliver on your product roadmap.A day in the lifeTurin (inner metropolitan area population 1.7M) has world-class automotive, automation, aerospace, and banking companies. Housing cost is low while there are recreational opportunities that vary from the opera to the Italian Riviera at one-hour drive, the wine area of Barolo and mountain sport in the Olympic Mountains.
- 7+ years of experience working directly with engineering teams
- Experience in partnering with product and program management teams
- 3+ years of people management experience, managing engineers
- Experience managing a team of Engineers
- Experience building highly-scalable distributed systems
- Experience delivering software projects using Agile / Scrum methodologies
- A strong track record of project delivery for large, cross-functional, projects
- Track record of bringing in and growing engineering talent
- Experience operating large software systems
- Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences
- · 7+ years of experience working directly with engineering teams · Experience in partnering with product and program management teams · 3+ years of people management experience, managing engineers * Experience managing a team of Engineers * Experience building highly-scalable distributed systems * Experience delivering software projects using Agile / Scrum methodologies * A strong track record of project delivery for large, cross-functional, projects * Track record of bringing in and growing engineering talent * Experience operating large software systems * Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences
משרות נוספות שיכולות לעניין אותך

Possessing a deep understanding of AWS products and services, as a Data and GenAI Architect you will be proficient in architecting complex, scalable, and secure data platforms and AI solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current data infrastructure, and propose effective strategies for implementing modern data architectures and GenAI solutions on AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging AI technologies, and innovative data solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.Key job responsibilities
As an experienced technology professional, you will be responsible for:
1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
2. Providing technical guidance and troubleshooting support throughout project delivery
3. Collaborating with stakeholders to gather requirements and propose effective migration strategies
4. Acting as a trusted advisor to customers on industry trends and emerging technologies
5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifactsDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
- 5+ years experience in Data Lake implementation, including Hadoop/Spark expertise;
- Demonstrated expertise in GenAI, including LLMs, RAG architectures, vector databases, and production deployment experience;
- Strong software development skills in multiple languages (Java, Python, R) with extensive ETL and data management experience;
- Deep understanding of the Hadoop ecosystem (Sqoop, Kafka, HDFS, etc.) and SQL-on-Hadoop technologies (Hive, Spark SQL) with proven experience in Massively Parallel Processing (MPP) architectures
- Strong track record in implementing large-scale data warehousing
- Industry experience in developing novel AI/ML solutions at scale
- Strong track record in MLOps/LLMOps implementation and AI governance
- Bachelor's degree in Computer Science, Engineering, Mathematics or related field
- Proven track record in implementing large-scale data warehousing
- PhD or Master's degree in Computer Science, Engineering, Mathematics, or related field
- AWS Professional and Specialty certifications such as Solutions Architect, Data Engineer, etc, with deep expertise in AWS data services

Key aspects of the role include:
• Managing day-to-day physical security operations
• Maintaining site security posture
• Overseeing security guard force vendors
• Ensuring compliance with AWS security standards
Key job responsibilities
Security Operations Management
• Manage on-site physical security operations for Data Centers
• Oversee access control systems, guard force operations, and vendor contracts
• Conduct risk assessments, security audits, and incident reporting
• Generate and analyze security metrics
• Implement and maintain CCTV monitoring systems and media security protocols
• Ensure protection of customer data through robust security measuresProcess and Policy Management
• Implement new security processes while maintaining compliance with Amazon policies
• Develop and execute security plans for special events
• Create evacuation procedures and emergency response protocols
• Establish benchmarks for security performance
• Design customized policies to meet internal and external regulationsRelationship Management
• Build and maintain partnerships with internal teams (DC Engineering, DC Operations)
• Coordinate with external partners (Vendors, Emergency Services)
• Supervise security contractors and monitor their performance
• Collaborate with global security teamsProject Management
• Deliver security projects within specified timelines and budgets
• Provide regular status updates to stakeholders
• Identify and address safety and security deficiencies
• Conduct data analysis to support risk assessments
• Travel to other geographic regions as required
- 5+ years in public or private security industry
- Corporate/DC security experience with a global company
- Proven track record in business continuity and operational security
- Experience writing and publishing security standards Technical Knowledge
- Strong working knowledge of physical security systems and components
- Expertise in security metrics and trend analysis
- Ability to develop and deliver security awareness training programs
- Understanding of crisis operations and risk management
- Experience in managing daily operations and strategic program planning
- Track record of building international and cross-functional relationships
- Ability to work independently and lead global teams
- Demonstrated project management capabilities Communication
- Strong written and verbal communication skills
- Confident presentation abilities at all organizational levels
- Experience in crisis communication
- High attention to detail and accuracy Problem-Solving
- Ability to analyze technical requirements
- Strong decision-making and prioritization skills
- Results-oriented approach to challenges
- Experience in risk assessment and mitigation Other Requirements
- Valid driver's license (must use personal vehicle between locations)
- Willingness to travel internationally
- Ability to work in an international environment
- Experience • 5+ years in public or private security industry • Corporate/DC security experience with a global company • Proven track record in business continuity and operational security • Experience writing and publishing security standards Technical Knowledge • Strong working knowledge of physical security systems and components • Expertise in security metrics and trend analysis • Ability to develop and deliver security awareness training programs • Understanding of crisis operations and risk management Management Skills • Experience managing daily operations and strategic program planning • Track record of building international and cross-functional relationships • Ability to work independently and lead global teams • Demonstrated project management capabilities Communication • Strong written and verbal communication skills • Confident presentation abilities at all organizational levels • Experience in crisis communication • High attention to detail and accuracy Problem-Solving • Ability to analyze technical requirements • Strong decision-making and prioritization skills • Results-oriented approach to challenges • Experience in risk assessment and mitigation Other Requirements • Valid driver's license (must use personal vehicle between locations) • Willingness to travel internationally • Ability to work in an international environment

The role requires a motivated, self-managed individual who demonstrates initiative and proactively seeks solutions to problems while striving for operational excellence. The work follows a process-oriented approach: the individual needs a strong willingness to learn new processes and adapt to rapidly changing operational scenarios with conflicting priorities.AWS Infrastructure Services (AIS)You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
SAFETY
ENGINEERING & FACILITY OPERATIONS AND MAINTENANCE
- Operational experience and familiarity with electrical and mechanical equipment, including Uninterruptable Power Supplies (UPS’s), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS's), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers.
- Troubleshoot events within internal Service Level Agreements (SLA’s)
- Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.)
- Supervise contractors who perform servicing or preventive maintenance- Manual handling and lifting of equipment may be required (weight limits in accordance with health & safety regulations).About AWSDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
- Professional or formal Electrical Certification or Apprentice/trades certified or diploma in an Electrical field
- Demonstrate key electrical competencies (Practice & Theory) & knowledge of mechanical systems (Mechanical, HVAC systems, Controls)
- Very good command of English
- Data Center/ mission critical engineering experience
- Willing to travel between data center sites, and internationally if required
- Driving license valid in Italy

You and your team will be responsible for all aspects of the customer experience - from the visual interface to the back-end services. You will be working with new technologies that improve usability and increase performance and scalability. You will help redefine normal for the business ecommerce market.You will help translate business requirements to technical deliverables and deliver operationally stable solutions that provide good customer experience. Candidates need to have demonstrated ownership, passion to provide great customer experience and focus on deliver results.Key job responsibilities
As a Software Development Engineer, you will:Design and code the right solutions starting with broadly defined problems.Build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry.Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed.Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use.Work in an agile environment to deliver high quality software.
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
- 3+ years of building complex software systems experience

This role is intended for individuals with Categorie Protette.You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions. You will become the primary resolver for your support team, and gain troubleshooting skills on different hardware and software cases. You will be able to troubleshoot and solve most infrastructure issues and engage other appropriate solutions groups on more complex problems to drive solutions.Key job responsibilities
DATA CENTER OPERATIONS (DCO) TECHNICAN
- Diagnosing the hardware and network problems, with physical repairs and hardware component replacements
- Performing root cause analysis of equipment failures
- Troubleshooting events within internal Service Level Agreements (SLAs)
- Flexibility to work shifts (day/night), including weekends or public holidays for 24/7 data center support.SAFETY
Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture.PHYSICAL REQUIREMENTS
- Regularly work at heights and from ladders
- Work in noisy areas with hotter and colder temperatures than standard office environmental conditions
- May require working in cramped spaces or elevated locations
- Manual handling and lifting of equipment may be required (weight limits in accordance with regulations)
- Valid driver's license and personal transportation requiredA day in the life
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our
customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life BalanceMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- -IT hardware troubleshooting related experience
- -Completed formal education/apprenticeship or training in IT related field
- -Good English communication
- -Basic knowledge of Linux and experience with network protocols and in Data Center

Join our dynamic team and play a critical role in maintaining the heartbeat of our global infrastructure. As a Data Center Facility Manager, you'll be the guardian of our critical technology environments, ensuring seamless operations and driving technological resilience across our availability zones.Key job responsibilities
- Lead comprehensive engineering operations and maintenance across our data center availability zones
- Manage infrastructure build-out, project timelines, and vendor relationships
- Oversee critical mechanical and electrical service availability
- Develop and implement risk management strategies
- Coordinate cross-functional projects to optimize facility performance and safetyA day in the life
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
- Experience working in data centers with an emphasis on building and equipment operation

The Alexa AI Natural Language Understanding team in Italy is seeking a talented, self-directed Software Development Manager (SDM) to tackle some of the most interesting problems on the leading edge of language solutions and machine learning (ML) with our Alexa Artificial Intelligence (AI) org. The SDM will help us in pioneering new machine learning tools and processes through an iterative research and development cycle. You will build scalable, self-serve applications for use across the Alexa AI organization.You will have significant influence on our overall strategy as you work with a small team of subject matter experts and engineers to define features, system architecture, best practices. You will work with Engineers and Scientists on the team to execute our technical vision and create world class products.Key job responsibilities
- Hire and develop the best. You will help grow and develop a team of engineers, growing their careers and empowering them to achieve amazing things.
- Set a vision for your team and create product roadmaps. Help your team identify technical and product requirements and opportunities.
- Use project management and prioritization skills to balance long and short-term goals and deliver on your product roadmap.A day in the lifeTurin (inner metropolitan area population 1.7M) has world-class automotive, automation, aerospace, and banking companies. Housing cost is low while there are recreational opportunities that vary from the opera to the Italian Riviera at one-hour drive, the wine area of Barolo and mountain sport in the Olympic Mountains.
- 7+ years of experience working directly with engineering teams
- Experience in partnering with product and program management teams
- 3+ years of people management experience, managing engineers
- Experience managing a team of Engineers
- Experience building highly-scalable distributed systems
- Experience delivering software projects using Agile / Scrum methodologies
- A strong track record of project delivery for large, cross-functional, projects
- Track record of bringing in and growing engineering talent
- Experience operating large software systems
- Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences
- · 7+ years of experience working directly with engineering teams · Experience in partnering with product and program management teams · 3+ years of people management experience, managing engineers * Experience managing a team of Engineers * Experience building highly-scalable distributed systems * Experience delivering software projects using Agile / Scrum methodologies * A strong track record of project delivery for large, cross-functional, projects * Track record of bringing in and growing engineering talent * Experience operating large software systems * Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences
משרות נוספות שיכולות לעניין אותך