דרושים Electrical/mechanical Engineering Technician - Data Center ב-אמזון

Responsibilities:
- Operate and maintain mechanical and electrical equipment.
- Perform root cause analysis of equipment failures.
- Troubleshooting of facility and rack-level events within internal SLA.
- Ensure all safety procedures are adhered to while performing work.
- Able to work a 12 hour shift (rotating 3 to 4 day work weeks).
- Take daily operational readings of all mechanical and electrical equipment.
- Utilize internal CMMS to manage building workflows.

- Electrical practical Engineer (or above), Certified Electrician license (LV/MV)
- 2+ years of relevant work experience
- Proficient with computers and Microsoft Office (Outlook, Word, Excel, Powerpoint)
- Commitment to a culture of safety & security
- Strong verbal and written communication skills (Hebrew, English)Physical Requirements:
- Walk job sites in uneven terrain.
- Work at heights and from ladders
- Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more.
- Work shifts longer than eight hours in duration.
- Coordinate body movements when using tools or equipment
- Reach and stretch to position equipment and fixtures while maintaining balance
- Bend or twist the body into unusual positions while working
- Perform physical tasks all day without becoming overly tired
- Use hands to manipulate small wires and objects
- Push or pull heavy objects into position
- Work in a noisy environment
- Work at depths, such as under raised floors

- Solid leadership and organizational skills
- Attention to detail.
- Proven self-starter.
- Ability to prioritize in a complex, fast-paced environment.

Key job responsibilities
• Design and deliver scalable, resilient systems using appropriate technologies while learning to analyze for risk, cost, and
efficiency
• Take ownership of operational risks in team products, troubleshoot issues, and ensure thorough resolution of defects
• Mentor interns and participate in hiring while collaborating with partner teams to improve system interactions
• Solve straightforward problems using technology solutions composed of smaller components and standalone applications
• Apply operational excellence principles to inherited and new systems, ensuring solutions meet Amazon Code Bar standards
• Participate in design discussions and learn to make technical trade-offs within business goals and customer needs context
• Automate repetitive tasks and improve documentation to enhance team productivity and system maintainability
• Write clear, inclusive documentation and seek feedback on designs, code, and procedures following engineering best
practices
• Contribute to quality improvements and customer experience while maintaining an inclusive workplace environment
• Deliver well-tested, logical solutions on time using current technologies and inclusive development practices

- 2+ years of systems development experience
- Experience tools for automation (building, testing, releasing or monitoring)
- Experience with Linux/Unix

As Chief Engineer, you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. You are expected to be a focal point for all facility operations and to support Amazon within its owned and operated data centers.You should be able to manage large scale impacting projects and new region support from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, procurement, and finance in both local and global settings. As Chief Engineer, you will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the Chief Engineers to drive innovation and resiliency while reducing operational costs in the facilities.AWS Infrastructure Services (AIS)You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
• Train and support the Engineering team in their role of providing electrical and mechanical equipment troubleshooting and operations
• Implement and execute site or equipment-specific training exercises. Exercises cover, but are not limited to: stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers etc.
• Oversee day-to-day operation and maintenance of mechanical and electrical equipment in data center sites
• Operate independently, with limited direct management
• Assist in the design and build-out of new facilities and perform root cause analysis of equipment failures
• Act as an escalation point for all facilities-related issues within the data center region. Work OT hours as needed to support site stability
• Troubleshoot and report facility and data sever-level events within internal Service Level Agreements (SLA)
• Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams
• Ensure all safety procedures are adhered to by vendors, and AWS staffPHYSICAL REQUIREMENTS
• Work at height, and from ladders
• Perform physical tasks
• Work in a noisy environment, with ear protectionA day in the life
- Working semi-autonomously in operation and maintenance of mechanical and electrical equipment in a data center
- Execution of project scopes of basic complexity
- Providing timely escalation for all facilities-related issues within the data center
- First-line troubleshooting and reporting of facility and high-criticality events
- Providing assistance to junior and peer EOTs
- Oversight of third-party vendors to ensure that all work performed is in accordance with established safety protocols, best practices, and local legislation
- Utilization of administrative tools for change management, ticketing, and asset management.
- Flexibility for changes to work schedule depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule.About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelor Degree / Practical engineer in electrical or mechanical engineering or equivalent
- Electrical/Mechanical Engineering proved experience
- 3+ years of Data Centre Engineering/Operations Experience or critical infrastructure and operations experience

- High/Low Voltage Authorised Person (AP) experience
- Fundamental knowledge of network design and layout as well as low voltage (copper/ fibre) cabling
- Project Management experience
- Experience in operations and on-call support for Data Center facilities or Mission Critical Plants/Production facilities

AWS Infrastructure Services (AIS)You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities- Support the maintenance and monitoring of all data center systems, including incidents, events, problems, changes, and escalations.
- Troubleshoot and monitor mechanical, electrical, HVAC, voice/data, cooling, fire/life safety systems, and generators.
- Assist contractors or engineers in maintaining facility equipment, deploying new equipment (racks, cabling, etc.), and conducting site walkthroughs to verify equipment and system operations.
- In this role, you will act as a First Responder to critical events and support both new and existing data center facilities.A day in the life
- Monitoring alarms and systems that manage power, cooling, and fire suppression in the data center.
- Coordinating vendor work on-site to ensure equipment is maintained and uptime is preserved.- Handling rack installations and powering up equipment.
- Monitoring and facilitating the handover of new equipment.- Participating in event response drills.About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- High school or equivalent diploma
- 1+ years of electrical or mechanical experience

- Experience leading and managing operations of critical facilities which require in-depth knowledge in electrical, mechanical, and control systems
- Knowledge of generic mechanical room infrastructure such as chillers, cooler units, and fan controls
- Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)
- Knowledge of key electrical competencies and theory

Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.For this role, Spanish and English bilingual speakers are preferred, but not required.Key job responsibilities
As an experienced technology professional, you will be responsible for:
- Providing technical guidance and troubleshooting support throughout project delivery
- Collaborating with stakeholders to gather requirements and propose effective migration strategies- Sharing knowledge within the organization through mentoring, training, and creating reusable artifactsAbout the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 5+ years of experience in cloud architecture and implementation
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer, with at least 1+ year experience with any of the following platforms: Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce.
- 5+ years experience designing and implementing at least 2 of the following contact center solutions: IVR, chat, custom reporting, quality management, agent desktop, or workforce management
- 3+ years experience in Software development/DevOps, with minimum of 3 successful deployments integrating contact center platforms with at least 2 of the following: bots, APIs, web services, or databases

- AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)
- AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
- Experience with automation and scripting (e.g., Terraform, Python)
- Knowledge of security and compliance standards (e.g., HIPAA, GDPR)
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences
- Knowledge of Amazon Connect or Amazon Lex capabilities, benefits, and required deployment skills
- Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to answer questions or drive self-service experiences, including architecture design, model selection and integration, prompt engineering, and data preparation.

Key job responsibilities- Lead continuous improvement initiatives across Vendor selection, Vendor Management, Engineering Samples & Development Servers Processes.

- At least 8 years of System Operations experience - managing Vendors engagement processes and operations (such as samples management, negotiating RnD expenses, etc).
- Leading new Vendor selection and qualification.
- B.Sc. in Engineering.

- Experience with Mass Production
- Experience with PCIe add-in cards or Mezz cards design or architecture
- Experience with servers (x86 / ARM / Machine learning) design or architecture

As Operations Manager, you will do much more than manage the operations team. You will be leading a team that builds automation and services that make operating a massive-scale infrastructure simple and easy, and you will own the end-to-end customer experience and channel the requirements to improve the service performance, scalability and reliability.
Key job responsibilitiesThe ideal candidate will look like this…Have an understanding of Linux, networking & other technologies. The ideal candidate will have past experience working with an infrastructure team. You will also have a strong level of knowledge in Linux, and/or Windows. You will enjoy keeping your technical skills reasonably current, to the point that you can still contribute to architectural discussions. You regularly take part in deep-dive troubleshooting exercises and drive technical root cause analysis of complex issues.
Have strong project & product management experience. The successful candidate will feel comfortable defining project priorities. This will include helping innovate and invent new value-add services layered on top of our existing services. You will need excellent technical project management skills to deliver product roadmap items as well as other cross-team projects. Experience with Agile methodologies is an advantage.
A day in the life
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS

2+ years managing technical teams with significant personnel management experience and examples of developing engineers and building successful teams.
• Highly technical and analytical; will have a strong focus on operational excellence and quality management.
• Data and metrics driven focus, both qualitative and quantitative.
• Strong analytical background; comfortable in ambiguous situations.
• Strong verbal and written communication skills; able to write strong business proposals

Preferred Qualifications
• Strong business, operations and technical vision. Have been successful working across organizational boundaries, bringing together people with diverse perspectives and experience to find solutions.
• Experience operating mission-critical online services. Experience in an internet operational environment, including multiple data centers and thousands of servers.
• Experience managing IT environments on behalf of customers.
• Experience as a systems administrator or software development engineer. Experience with Web services, systems administration (Linux and/or Windows), Networking, Java, Perl, Ruby and Python.
• The Amazon Web Services business requires innovative thinking balanced with a strong customer and quality focus. This leader will have a track record of achieving that balance.
• Degree in Computer Science, Engineering, Mathematics or a related field.