דרושים Data Centre Operation Technician Dco Tech ב-אמזון ב-India, Mumbai

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
Following are the primary responsibilities (but not limited to) of Data Center Engineering Operations (DCEO) Engineer:Operations and Maintenance:
· Ownership of all Data Center changes/events/incidents/problems from beginning to end as well as overseeing the completion of post-mortems, root cause analysis and follow-up resolution actions.
· Responsible for ensuring maintenance/ repairs of site-critical facility infrastructure or a Data Center are planned and executed to the best interest of the business.
· Responsible for Asset and Inventory management.
· Develop and maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation.
· Ensure standardization and consistency with best-in-class operating practices. (Technical Writing Skills and Automation)
· Develop a complete, deep knowledge of the design intent, operational alternatives and contingency plans related to all Data Center systems.
· Manage the engineering aspects of the Data Centers related to financial and cost control, code and regulatory compliance, personnel management, staff training and development
· Health & Safety, local statutory requirements, environmental and energy management.
· Develop and deliver the regular engineering reports and ensure adherence to contracted deliverables including SLA’s and KPI’s.
· Communicate operating philosophies, technical information, objectives and expectations to Amazon personnel and to the vendor critical facilities management teams.
· Providing hands on facility support where required (e.g. installation of new equipment, decommissioning of equipment, replacement of faulty equipment, internal audits…etc.)
· Oversee technical compliance auditing and the effective and timely close out of corrective action plans. Perform annual operational reviews with a focus on compliance with the Amazon standards and all applicable regulatory requirements. (Audits).
· Manage the development and delivery of the portfolio of Energy/Environmental Management Programs. Keep abreast of Data Center industry innovation.Incident and Emergency Response:
o Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management.
o Managing information flow during incidents while providing regular updates to management.
o Manage and coordinate with vendors to resolve any incidents during emergency situations. This may require to physically be dispatched on to site to investigate and resolve the issue.
o Ensure 24*7 shift operations in safe, secure manner without availability impact.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance

- 1+ years of electrical or mechanical experience
- At least one years of experience of Data Center operations and on-call support for Data Center facilities.
- An excellent understanding of the Electrical and systems in critical Data Center operations that include but not limited to utility substation feeds, transformers, switchgear, VFI Class UPS, DRUPS, PDUs, ATS, STS, SLA/VRLA batteries and associated systems, diesel/gas turbine generators and related fuel systems, Surge Suppression, Active Harmonic Filtering, battery monitoring systems, branch circuit monitoring systems, SCADA systems.
- An excellent understanding of the Mechanical systems in critical Data Center operations include but not limited to CRAC/CRAHs/AHUs, chillers, cooling towers, storage tanks, chemical system, heat exchangers, piping systems, pumps, valves, duct systems, fans, dampers. An excellent understanding of other facilities systems used in Data Centers and Mission critical facilities, including but not limited to fire detection and suppression systems, plumbing and drainage systems, Building Monitoring Systems, automatic control systems. An excellent understanding of design, procurement, suitability of application, testing and commissioning. Certifications/Accreditations that will be viewed positively: PMP; Prince2; ITIL v2/3; BICSI; ASHRAE, CDCP/S/E or equivalent

Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.Key job responsibilities
1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
2. Providing technical guidance and troubleshooting support throughout project delivery
3. Collaborating with stakeholders to gather requirements and propose effective migration strategies
4. Acting as a trusted advisor to customers on industry trends and emerging technologies
5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifactsAbout the team
Diverse Experiences - AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 10+ years of IT platform implementation in a technical and analytical role experience
- Experience in external enterprise customer-facing role as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences
- 5+ years experience of handling large datasets and strong software development skills with - 3+ years experience as a ML practitioner with hands-on implementation of ML systems
- Hands on experience with building, validating and deploying GenAI models
- Proficiency in one or more programming languages including Python and one additional language e.g., Java, C#

- 3+ years technical experience preferred, knowledge of AI/ML Technology stack of AWS and Generative AI trends, patterns, anti-patterns
- Serving ML models through realtime APIs and experience with deploying production-grade machine learning solutions on public cloud platforms
- Knowledge of vertical use cases for large language models in industries like finance, healthcare, manufacturing etc
- AWS experience preferred, with proficiency in a wide range of AWS services
- AWS Professional or Specialty level certifications (e.g., Machine Learning Specialty)
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
Following are the primary responsibilities (but not limited to) of Data Center Engineering Operations (DCEO) Engineer:Operations and Maintenance:
· Ownership of all Data Center changes/events/incidents/problems from beginning to end as well as overseeing the completion of post-mortems, root cause analysis and follow-up resolution actions.
· Responsible for ensuring maintenance/ repairs of site-critical facility infrastructure or a Data Center are planned and executed to the best interest of the business.
· Responsible for Asset and Inventory management.
· Develop and maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation.
· Ensure standardization and consistency with best-in-class operating practices. (Technical Writing Skills and Automation)
· Develop a complete, deep knowledge of the design intent, operational alternatives and contingency plans related to all Data Center systems.
· Manage the engineering aspects of the Data Centers related to financial and cost control, code and regulatory compliance, personnel management, staff training and development
· Health & Safety, local statutory requirements, environmental and energy management.
· Develop and deliver the regular engineering reports and ensure adherence to contracted deliverables including SLA’s and KPI’s.
· Communicate operating philosophies, technical information, objectives and expectations to Amazon personnel and to the vendor critical facilities management teams.
· Providing hands on facility support where required (e.g. installation of new equipment, decommissioning of equipment, replacement of faulty equipment, internal audits…etc.)
· Oversee technical compliance auditing and the effective and timely close out of corrective action plans. Perform annual operational reviews with a focus on compliance with the Amazon standards and all applicable regulatory requirements. (Audits).
· Manage the development and delivery of the portfolio of Energy/Environmental Management Programs. Keep abreast of Data Center industry innovation.Incident and Emergency Response:
o Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management.
o Managing information flow during incidents while providing regular updates to management.
o Manage and coordinate with vendors to resolve any incidents during emergency situations. This may require to physically be dispatched on to site to investigate and resolve the issue.
o Ensure 24*7 shift operations in safe, secure manner without availability impact.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance

- 1+ years of electrical or mechanical experience
- At least one years of experience of Data Center operations and on-call support for Data Center facilities.
- An excellent understanding of the Electrical and systems in critical Data Center operations that include but not limited to utility substation feeds, transformers, switchgear, VFI Class UPS, DRUPS, PDUs, ATS, STS, SLA/VRLA batteries and associated systems, diesel/gas turbine generators and related fuel systems, Surge Suppression, Active Harmonic Filtering, battery monitoring systems, branch circuit monitoring systems, SCADA systems.
- An excellent understanding of the Mechanical systems in critical Data Center operations include but not limited to CRAC/CRAHs/AHUs, chillers, cooling towers, storage tanks, chemical system, heat exchangers, piping systems, pumps, valves, duct systems, fans, dampers. An excellent understanding of other facilities systems used in Data Centers and Mission critical facilities, including but not limited to fire detection and suppression systems, plumbing and drainage systems, Building Monitoring Systems, automatic control systems. An excellent understanding of design, procurement, suitability of application, testing and commissioning. Certifications/Accreditations that will be viewed positively: PMP; Prince2; ITIL v2/3; BICSI; ASHRAE, CDCP/S/E or equivalent

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.In this role you will be part of a team that drives AWS's data center contract negotiations, with a focus on colocation projects. You will play a crucial part in expanding our data center footprint while optimizing costs, keeping apace with evolving data center design, and ensuring operational excellence. The position encompasses comprehensive ownership of both new and existing colocation agreements, including pricing structures, terms, and service level agreements, while developing and implementing market expansion strategies across existing and new markets.The role focuses on structuring deals and serves as the primary contact with colocation providers. The position requires strong market analysis capabilities to evaluate conditions, pricing trends, and competitive landscapes, along with the ability to create and present compelling business cases to senior leadership. Success demands excellence in relationship building, stakeholder management, and driving complex multi-million dollar negotiations while maintaining AWS's competitive advantage in the global cloud infrastructure market. You will work closely with Legal, Finance, Engineering, Operations, and Project Management teams. The role requires a self-starter who is a team player and is not afraid to keep learning.Key job responsibilities
• Serve as a key member of the team in driving data center deals and overall infrastructure strategy for target regions
• Understand the supplier base (both Colocation providers and Real Estate developers), develop a strong understanding of market dynamics and activity, and develop long-term strategic partnerships in support of our key markets
• Set business development plans in-line with the larger organization strategic direction
• Negotiate and close multi-million dollar contracts to support capacity expansion
• Understand the technical requirements of our engineering teams and negotiate solutions that meet technical requirements as well as the business objectives
• Ownership of business case creation and presentation to leadership (including commercial, technical and risk profile)
• Prepare and give project reviews to the senior management team regarding progress and deal execution roadblocks
• Ability to work in a high-pressure environment and pivot on the fly to changing requirements to manage competing priorities simultaneously
• Continue to build a culture of speed, flexibility and frugality with all business partners
• Develop and implement new mechanisms to improve our customer experience
• Business Travel: 10-20%About the team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

• 10+ years of total work experience in an external facing role managing commercial relationships with vendors or customers in sales or in an infrastructure environment
• 6+ years of transaction coordination including supplier/customer communication, cost analysis, negotiations and contracting including site and/or vendor evaluation and due diligence activities
• Knowledge and track record of executing both Colocation and Real Estate related Data Center transactions including leading commercial, technical and legal negotiations
• High level of proficiency in MS WORD and MS EXCEL. Excellent written and oral communication skills

• Bachelor's Degree required. MBA, Finance, Engineering or Computer Science qualifications highly desired
• High level knowledge of data center infrastructure, including electrical, mechanical, structural, fiber optics, and other technical, operational and security requirements: Relevant certifications such as CDCDP via CNET a plus
• Exceptional interpersonal skills including written and verbal communication skills necessary to build effective working relationships and positively influence decision making
• Proficiency in the use of business applications such as SalesForce, Tableau, Google Earth

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
You will be a proven manager with experience managing teams of high performers. You will have the ability to refine and develop processes to optimize operational excellence in every area of your role. You will be able to drive performance levels to achieve the pace we build and operate our Data Centers at. You will have previous experience in Data Centers, either building or managing (or both) along with exposure to developing great relationships with both internal teams and external vendorsMaintaining existing Data CentersHelping build and bring online new Data CentersAssisting & managing relationships with external vendors & contractorsEnsuring we adhere to and exceed local Health & Safety standards in all our Data CentersCreating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changesAssisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.A day in the life
Your day job at ADSIPL will include (but not limited to):
Maintaining existing co-located and in-house Data CentresHelping build and bring online new Data CentresAssisting & managing relationships with external vendors & contractorsEnsuring we adhere to and exceed local Health & Safety standards in all our Data CentresCreating and maintaining metrics on all aspects of our Data Centres and utilising those metrics to drive positive changesAssisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.
About the team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSWork/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Knowledge of firewalls, vulnerabilities or other security concepts
- Experience operating a mission-critical team or product
- 3+ years building & managing strong, successful technical teams in a similar culture with ITIL Management Experience
- Proven track record of successfully delivering complex projects and ability to consistently deliver results despite competing priorities and distractions
- An engineering degree or equivalent with 5+ years of relevant engineering experience in managing DC, IT Operations or similar roles with excellent written and verbal communications skills

- Experience in program or project management
- Experience in capacity planning, operations planning, business analysis or similar
- Bachelors of Computers or equivalent and or MBA (Operations , IT )
- Experience in Kaizen/Lean/SixSigma is preferable
- Change Management & Fault Management

A Data Centre Operation Technician at ADSIPL, expectation from role are:• You work as part of the Operations team, whose primary responsibility is the maintenance and upkeep of the data center infrastructure.
• Your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability.
• You may be the primary contact point for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Technical Operations) and external service partners (Hardware Vendors, Contractors, Service Providers among others).
• You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.
• You perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
• You participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.
• You possess knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge
• You contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.
• More experienced technicians may assist in training less experienced members of the team.* This position also has a physical component requiring the ability to lift & rack equipment up to 18kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
* This role involves covering 24x7 shift rotation

· Must be BE/B.Tech graduates with a specialization in IT/IS/ECE and Electronics & Telecommunications
· Solid Understanding of Linux/Unix Administration
· Server Hardware Troubleshooting experience
· Server Booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID
· Some Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies
· Network Hardware: Copper and Optical Fiber Cabling, Switches, Routers
· Strong Communication Skills
· Passionate about IT infrastructure and hardware!

· Remote Access: Console routers, IPMI, BMC
· Network Equipment Installation and Configuration
· Cisco IOS, NX-OS, JunOS
· Redundancy: Power feeds, ATS, Server Hardware, RAID, Network Connectivity
· Data Center Operations: Inventory Management, Hot/Cold Aisles, Security
· Participated in Project Management
· Experience or Knowledge of AWS products: EC2, EBS, S3 etc.
· Scripting: Bash, Python, Perl, Ruby (or programming languages)

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About the Role:
As an GFOCC Tech at ADSIPL, you will get to maintain and operate the world’s largest cloud computing infrastructure across a number of local and remote locations. The technicians are responsible for carrying out GFO infrastructure monitoring and servicing servers, network and telecommunication equipment remotely from a centralized location. This requires the ability to drive change while maintaining excellent communications.Key job responsibilities
As an GFOCC Tech at ADSIPL, you will get to maintain and operate the world’s largest cloud computing infrastructure across a number of local and remote locations. The technicians are responsible for carrying out GFO infrastructure monitoring and servicing servers, network and telecommunication equipment remotely from a centralized location. This requires the ability to drive change while maintaining excellent communications.A day in the life
Your day job will include:
•Remote troubleshooting of GFO sites network and compute Infrastructure
•Remote triaging and repairing server & network hardware in coordination with on ground hands and eye support
•The role has 24X7 shift rotation.
•Coordinate in resolving data center facility issues
•Coordinating remote hands & eyes for any site issues
•Participating in small to mid-size site improvement projects
•Building relationships with remote facilities to ensure swift response times to events. - Improving Safety and Security operational processes
•Participate in team/service provider meetings for metric and performance analysis
•Assist senior techs in quality check of the new site and edge network scaling projects handed over to operations
•Guide vendor resources on AWS GFO standards, policies and guidelines providing remote hands and eye supportAbout You:
•You are someone who is highly autonomous, very detail oriented and possesses a very strong written & verbal communication skills. You are a high performing individual with a "can do" attitude.
•Supervise with Colocation operators performing servicing or preventive maintenance
•Assist in performing root cause analysis for operational issues
•Perform first level trouble-shooting for facility and rack level events
•You will have experience building relationships with internal and external teams/customers along with innovating effective solutions to resolve issues & problems as they arise.
•You will have previous hands on technical troubleshooting experience and a proven ability solving complex problems.
•Create CMs (Change Management Tasks) to enable changes and maintenance at sites
•You will be required to provide remote support required by our internal teams.
•Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization.About the team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- High school or equivalent diploma
- 2+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- 1+ years of Linux operating systems experience