דרושים Data Center Engineering Operations Manager Infraops ב-אמזון ב-India, Mumbai

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
Following are the primary responsibilities (but not limited to) of Data Center Engineering Operations (DCEO) Engineer:Operations and Maintenance:
· Ownership of all Data Center changes/events/incidents/problems from beginning to end as well as overseeing the completion of post-mortems, root cause analysis and follow-up resolution actions.
· Responsible for ensuring maintenance/ repairs of site-critical facility infrastructure or a Data Center are planned and executed to the best interest of the business.
· Responsible for Asset and Inventory management.
· Develop and maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation.
· Ensure standardization and consistency with best-in-class operating practices. (Technical Writing Skills and Automation)
· Develop a complete, deep knowledge of the design intent, operational alternatives and contingency plans related to all Data Center systems.
· Manage the engineering aspects of the Data Centers related to financial and cost control, code and regulatory compliance, personnel management, staff training and development
· Health & Safety, local statutory requirements, environmental and energy management.
· Develop and deliver the regular engineering reports and ensure adherence to contracted deliverables including SLA’s and KPI’s.
· Communicate operating philosophies, technical information, objectives and expectations to Amazon personnel and to the vendor critical facilities management teams.
· Providing hands on facility support where required (e.g. installation of new equipment, decommissioning of equipment, replacement of faulty equipment, internal audits…etc.)
· Oversee technical compliance auditing and the effective and timely close out of corrective action plans. Perform annual operational reviews with a focus on compliance with the Amazon standards and all applicable regulatory requirements. (Audits).
· Manage the development and delivery of the portfolio of Energy/Environmental Management Programs. Keep abreast of Data Center industry innovation.Incident and Emergency Response:
o Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management.
o Managing information flow during incidents while providing regular updates to management.
o Manage and coordinate with vendors to resolve any incidents during emergency situations. This may require to physically be dispatched on to site to investigate and resolve the issue.
o Ensure 24*7 shift operations in safe, secure manner without availability impact.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance

- 1+ years of electrical or mechanical experience
- At least one years of experience of Data Center operations and on-call support for Data Center facilities.
- An excellent understanding of the Electrical and systems in critical Data Center operations that include but not limited to utility substation feeds, transformers, switchgear, VFI Class UPS, DRUPS, PDUs, ATS, STS, SLA/VRLA batteries and associated systems, diesel/gas turbine generators and related fuel systems, Surge Suppression, Active Harmonic Filtering, battery monitoring systems, branch circuit monitoring systems, SCADA systems.
- An excellent understanding of the Mechanical systems in critical Data Center operations include but not limited to CRAC/CRAHs/AHUs, chillers, cooling towers, storage tanks, chemical system, heat exchangers, piping systems, pumps, valves, duct systems, fans, dampers. An excellent understanding of other facilities systems used in Data Centers and Mission critical facilities, including but not limited to fire detection and suppression systems, plumbing and drainage systems, Building Monitoring Systems, automatic control systems. An excellent understanding of design, procurement, suitability of application, testing and commissioning. Certifications/Accreditations that will be viewed positively: PMP; Prince2; ITIL v2/3; BICSI; ASHRAE, CDCP/S/E or equivalent

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
Following are the primary responsibilities (but not limited to) of Data Center Engineering Operations (DCEO) Engineer:Operations and Maintenance:
· Ownership of all Data Center changes/events/incidents/problems from beginning to end as well as overseeing the completion of post-mortems, root cause analysis and follow-up resolution actions.
· Responsible for ensuring maintenance/ repairs of site-critical facility infrastructure or a Data Center are planned and executed to the best interest of the business.
· Responsible for Asset and Inventory management.
· Develop and maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation.
· Ensure standardization and consistency with best-in-class operating practices. (Technical Writing Skills and Automation)
· Develop a complete, deep knowledge of the design intent, operational alternatives and contingency plans related to all Data Center systems.
· Manage the engineering aspects of the Data Centers related to financial and cost control, code and regulatory compliance, personnel management, staff training and development
· Health & Safety, local statutory requirements, environmental and energy management.
· Develop and deliver the regular engineering reports and ensure adherence to contracted deliverables including SLA’s and KPI’s.
· Communicate operating philosophies, technical information, objectives and expectations to Amazon personnel and to the vendor critical facilities management teams.
· Providing hands on facility support where required (e.g. installation of new equipment, decommissioning of equipment, replacement of faulty equipment, internal audits…etc.)
· Oversee technical compliance auditing and the effective and timely close out of corrective action plans. Perform annual operational reviews with a focus on compliance with the Amazon standards and all applicable regulatory requirements. (Audits).
· Manage the development and delivery of the portfolio of Energy/Environmental Management Programs. Keep abreast of Data Center industry innovation.Incident and Emergency Response:
o Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management.
o Managing information flow during incidents while providing regular updates to management.
o Manage and coordinate with vendors to resolve any incidents during emergency situations. This may require to physically be dispatched on to site to investigate and resolve the issue.
o Ensure 24*7 shift operations in safe, secure manner without availability impact.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance

- 1+ years of electrical or mechanical experience
- At least one years of experience of Data Center operations and on-call support for Data Center facilities.
- An excellent understanding of the Electrical and systems in critical Data Center operations that include but not limited to utility substation feeds, transformers, switchgear, VFI Class UPS, DRUPS, PDUs, ATS, STS, SLA/VRLA batteries and associated systems, diesel/gas turbine generators and related fuel systems, Surge Suppression, Active Harmonic Filtering, battery monitoring systems, branch circuit monitoring systems, SCADA systems.
- An excellent understanding of the Mechanical systems in critical Data Center operations include but not limited to CRAC/CRAHs/AHUs, chillers, cooling towers, storage tanks, chemical system, heat exchangers, piping systems, pumps, valves, duct systems, fans, dampers. An excellent understanding of other facilities systems used in Data Centers and Mission critical facilities, including but not limited to fire detection and suppression systems, plumbing and drainage systems, Building Monitoring Systems, automatic control systems. An excellent understanding of design, procurement, suitability of application, testing and commissioning. Certifications/Accreditations that will be viewed positively: PMP; Prince2; ITIL v2/3; BICSI; ASHRAE, CDCP/S/E or equivalent

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.In this role you will be part of a team that drives AWS's data center contract negotiations, with a focus on colocation projects. You will play a crucial part in expanding our data center footprint while optimizing costs, keeping apace with evolving data center design, and ensuring operational excellence. The position encompasses comprehensive ownership of both new and existing colocation agreements, including pricing structures, terms, and service level agreements, while developing and implementing market expansion strategies across existing and new markets.The role focuses on structuring deals and serves as the primary contact with colocation providers. The position requires strong market analysis capabilities to evaluate conditions, pricing trends, and competitive landscapes, along with the ability to create and present compelling business cases to senior leadership. Success demands excellence in relationship building, stakeholder management, and driving complex multi-million dollar negotiations while maintaining AWS's competitive advantage in the global cloud infrastructure market. You will work closely with Legal, Finance, Engineering, Operations, and Project Management teams. The role requires a self-starter who is a team player and is not afraid to keep learning.Key job responsibilities
• Serve as a key member of the team in driving data center deals and overall infrastructure strategy for target regions
• Understand the supplier base (both Colocation providers and Real Estate developers), develop a strong understanding of market dynamics and activity, and develop long-term strategic partnerships in support of our key markets
• Set business development plans in-line with the larger organization strategic direction
• Negotiate and close multi-million dollar contracts to support capacity expansion
• Understand the technical requirements of our engineering teams and negotiate solutions that meet technical requirements as well as the business objectives
• Ownership of business case creation and presentation to leadership (including commercial, technical and risk profile)
• Prepare and give project reviews to the senior management team regarding progress and deal execution roadblocks
• Ability to work in a high-pressure environment and pivot on the fly to changing requirements to manage competing priorities simultaneously
• Continue to build a culture of speed, flexibility and frugality with all business partners
• Develop and implement new mechanisms to improve our customer experience
• Business Travel: 10-20%About the team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

• 10+ years of total work experience in an external facing role managing commercial relationships with vendors or customers in sales or in an infrastructure environment
• 6+ years of transaction coordination including supplier/customer communication, cost analysis, negotiations and contracting including site and/or vendor evaluation and due diligence activities
• Knowledge and track record of executing both Colocation and Real Estate related Data Center transactions including leading commercial, technical and legal negotiations
• High level of proficiency in MS WORD and MS EXCEL. Excellent written and oral communication skills

• Bachelor's Degree required. MBA, Finance, Engineering or Computer Science qualifications highly desired
• High level knowledge of data center infrastructure, including electrical, mechanical, structural, fiber optics, and other technical, operational and security requirements: Relevant certifications such as CDCDP via CNET a plus
• Exceptional interpersonal skills including written and verbal communication skills necessary to build effective working relationships and positively influence decision making
• Proficiency in the use of business applications such as SalesForce, Tableau, Google Earth

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
You will be a proven manager with experience managing teams of high performers. You will have the ability to refine and develop processes to optimize operational excellence in every area of your role. You will be able to drive performance levels to achieve the pace we build and operate our Data Centers at. You will have previous experience in Data Centers, either building or managing (or both) along with exposure to developing great relationships with both internal teams and external vendorsMaintaining existing Data CentersHelping build and bring online new Data CentersAssisting & managing relationships with external vendors & contractorsEnsuring we adhere to and exceed local Health & Safety standards in all our Data CentersCreating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changesAssisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.A day in the life
Your day job at ADSIPL will include (but not limited to):
Maintaining existing co-located and in-house Data CentresHelping build and bring online new Data CentresAssisting & managing relationships with external vendors & contractorsEnsuring we adhere to and exceed local Health & Safety standards in all our Data CentresCreating and maintaining metrics on all aspects of our Data Centres and utilising those metrics to drive positive changesAssisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.
About the team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSWork/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Knowledge of firewalls, vulnerabilities or other security concepts
- Experience operating a mission-critical team or product
- 3+ years building & managing strong, successful technical teams in a similar culture with ITIL Management Experience
- Proven track record of successfully delivering complex projects and ability to consistently deliver results despite competing priorities and distractions
- An engineering degree or equivalent with 5+ years of relevant engineering experience in managing DC, IT Operations or similar roles with excellent written and verbal communications skills

- Experience in program or project management
- Experience in capacity planning, operations planning, business analysis or similar
- Bachelors of Computers or equivalent and or MBA (Operations , IT )
- Experience in Kaizen/Lean/SixSigma is preferable
- Change Management & Fault Management

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.ADSIPL offers an exciting, dynamic and challenging environment encouraging creativity and personal development while maintaining AWS computing environments in a secure, scalable, and cost-effective manner.Key job responsibilities
A Data Centre Operation Technician at ADSIPL, expectation from role are:• You work as part of the Operations team, whose primary responsibility is the maintenance and upkeep of the data center infrastructure.
• your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability.
• You may be the primary contact point for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Technical Operations) and external service partners (Hardware Vendors, Contractors, Service Providers among others).
• You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.
• You perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
• You participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.
• You possess knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge
• You contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.
• More experienced technicians may assist in training less experienced members of the team.
* This position also has a physical component requiring the ability to lift & rack equipment up to 20kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
* This role involves covering 24x7 shift rotationAbout the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 2+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- High school or equivalent diploma

- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- 1+ years of data center experience
- Experience on Network Equipment Installation and Configuration

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS의 데이터센터 운영팀은 글로벌 클라우드 컴퓨팅 인프라를 설계, 설치 및 유지 관리하고 있습니다. 운영팀의 업무 범위에는 Linux 시스템 장애처리, HW 서버 복구, 네트워크 이슈 해결, 데이터 센터 유지 보수 지원 등이 포함됩니다.Key job responsibilities
- Maintain efficiently a high level of system reliability by prioritizing and resolving trouble tickets related to Systems and Network hardware problems
- Linux server and XEN service virtualization troubleshooting
- Remediate physical layer outages on both Systems & Network
- Participate in Data Center power & cooling events - 24x7 On-Call requirements and shift rotations
- Install & configure racks in-line with internal SLAs
- Triage & resolve trouble tickets for all devices
- Physical replacement of server and network devices
- Interact with third-party vendors & contractors
- Contribute ideas to improve operational efficiency
- Participate in and deliver on a number of local/regional/global projects
* This role involves covering 24x7 shift rotation
- 시스템 및 네트워크 하드웨어 이슈 해결을 통해 시스템 안정성 유지
- Linux 서버 및 XEN 서비스 가상화 문제 해결
- 시스템 및 네트워크의 물리적 계층 중단 재조정
- 데이터 센터 전력 및 냉각 이벤트 해결 지원
- 외부/계약 업체와의 협업
- 보안 및 안전 관련 프로세스 및 지침 준수
- 24x7 On-Call 교대 근무
- 서버 및 네트워크 장치의 물리적 교체
- DC 업무 환경 개선 및 운영 효율성 향상을 위한 프로세스 개선 작업
- 글로벌 프로젝트 참여 기회 제공About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 3+ years of IT infrastructure experience
- Basic understanding of data center facilities
- Solid Understanding of Linux/Unix Administration and server Hardware Troubleshooting and hands-on experience

- Data center operation experience
- Network certification - CCENT/CCNA, Network+
- Scripting skills - Bash, Python, Perl, etc.
- Project coordination/management experience
- Bilingual (Korean/English)

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As a Data Center Construction Manager, you will be part of a creative, diverse team tasked with solving fascinating problems in constructing Amazon Data Centers. Our data centers are industry-leading examples of energy-efficient, cost-effective designs. You will work alongside partner teams such as Operations, Networking, Controls, Security, and Commissioning to build Data Centers that directly support our Customers.As our Data Center Construction Manager, you will build some of the most interesting electrical and mechanical systems in the world. You will be on the construction site daily, interacting with the construction trades as Amazon's owner's representative. You will be directly responsible for driving cost, schedule, and quality while managing construction vendors and contractors building data centers.Key job responsibilities
The Data Center Construction Manager will be responsible for construction project management and oversight of construction-related activities as they relate to new builds or general capital projects. This includes ownership of the project scope, quality, schedule, and budget.Some of the typical daily tasks of the Construction Manager:-Direct interface with construction general contractors during the bidding, award, execution, and project closeout/punch list phases.-Conduct negotiations with general contractors and evaluate bids/proposals with detail and accuracy.-Create construction project scope and requests for proposals.-Perform financial analysis of construction.-Manage construction projects for specific initiatives aimed at increasing the resiliency of our data centers.-Conduct constructability reviews of electrical and mechanical designs associated with the construction of new data centers or optimization of existing data centers.-Manage construction documents including submittal review, RFIs, change orders, and invoicing.-Ensure construction project quality control.
-Drive teams to perform troubleshooting and root-cause failure analysis associated with equipment failures.A day in the life
**Why AWS**
*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*
*Inclusive Team Culture*
*Mentorship and Career Growth*
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

-Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Construction Management and 14+ years of relevant experience or an equivalent engineering science degree *OR * 18 years of related construction management experience *in lieu* of a degree-14+ years of relevant experience constructing and managing complex MEP systems, including large-scale power distribution/generation gear and cooling systems in mission-critical environments-10+ years of relevant experience managing general contractors and vendors, including RFP processes, bidding, change orders, quality control, and RFI/submittal tracking in construction project execution-10+ years of relevant experience *constructing *electrical engineering systems including large scale power distribution/generation gear and constructing mechanical engineering systems including cooling systems

-Strong understanding of data center system-level architecture, including electrical (e.g., switch gear, UPS, transformers) and mechanical (cooling systems) engineering principles.-Experience in designing and managing construction of complex data centers, critical infrastructure, or large-scale MEP plants.-Proficiency in reading and interpreting construction specifications and drawings for all disciplines, and ability to create and maintain project documentation.-Knowledge of relevant building codes and regulations (e.g., Life Safety, BOCA, NFPA, NEC, OSHA) and certifications such as Professional Engineer (PE), LEED, or Certified Construction Manager (CCM).-Demonstrated ability to value engineer, finding innovative solutions to reduce costs and duration without compromising quality and reliability.