דרושים Content Acquisition Mgr Amazon Prime Video ב-אמזון ב-India, Chennai

Key job responsibilities
• The role requires to manage a Business Intelligence team with limited guidance. You hire the right job families (e.g. business intelligence engineers, business analysts, data engineers) to accomplish team goals. You are able to assess and manage performance. You take effective action addressing employee concerns. You are able to hire, develop, and promote team members.
• The role requires to set team priorities, partnering effectively with customers and stakeholders. You establish a roadmap and successfully deliver BI solutions that meet the business needs.
• The role requires to influence both business and technical teams that overlap in organizational business/technology areas.
• The role requires to proactively identify risks or cross-organizational dependencies, and bring them to the attention of your manager, customers, or stakeholders with plans for mitigation before they become roadblocks. You know when to escalate.
• The role requires to build mechanisms and standards for ensuring engineering excellence (e.g. correctness and efficiency) and operational excellence (e.g. quality, consistency, and reliability).
• The role requires to define metrics to measure your team’s progress, data/solution quality, and engineering/operational excellence.
• The role requires to deliver BI solutions for complex problems, often at the architectural level and often in conjunction with other engineering teams.
• The role requires to think strategically and make trade-offs. Your decisions impact the organization’s BI infrastructure, including resources and cost.
• The role requires to communicate ideas effectively, both verbally and in writing, to all types of audiences. You are able to contribute narratives to strategic documents.

- 7+ years of business intelligence and analytics experience
- 5+ years of delivering results managing a business intelligence or analytics team, including employee development and performance management experience
- Experience with SQL
- Experience with ETL
- Experience with data visualization using Tableau, Quicksight, or similar tools
- Experience with R, Python, Weka, SAS, Matlab or other statistical/machine learning software

- 4+ years of working with very large data warehousing environment experience
- 10+ years of data warehouse technical architectures, data modeling, infrastructure components, ETL/ ELT and reporting/analytic tools and environments, data structures and hands-on SQL coding experience

Key job responsibilities
• Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market.
• Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry.
• Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed.
• Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use.
• Design and code the right solutions starting with broadly defined problems.
• Work in an agile environment to deliver high-quality software.

- Bachelor's degree or equivalent

- Are enrolled in or have completed a Bachelor's degree within last 12 months in engineering or equivalent

Key job responsibilities
- Provide support for incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple features and services owned by the team.- Develop and maintain automation tools, processes to improve operational efficiency.- Conduct thorough debugging and provide technical solutions through code modifications, configuration changes, and performance optimization.- System and Support status reporting.- Curiosity to learn and adapt to latest tools and technologies, including Generative AI, to enhance operational efficiency.A day in the life
As an Application Engineer III, you'll troubleshoot and address issues in complex distributed systems, while serving as a technical expert for your team. Your day typically involves leading technical deep-dives, analyzing system architectures and developing solutions. You'll collaborate with multiple teams to resolve critical issues, mentor junior engineers, and contribute to improving our support documentation and processes. Your expertise in multiple focus areas allows you to drive technical solutions while maintaining high operational standards.

- 2+ years of software development, or 2+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages

- Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID

Amazon is looking for an AI Content Expert II to help with annotations, content generation, and data analysis. As part of the Data Team, you will be responsible for delivering high-quality training data to improve and expand AGI's Large Language Models' (LLMs) capabilities.Key job responsibilities
As an AI Content Expert, you will be responsible for creating training data that are complex in nature and will require you to make informed and high judgement decisions in each case. You will be working closely with scientists and engineers to review and update guidelines, identify tooling improvement opportunities, and engage in conversations regarding the quality of data.- Creating and annotating high-quality complex training data in multiple modalities (text, image, video) on various topics, including technical or science-related content
- Writing grammatically correct texts in different styles with various degrees of creativity, stricly adhering to provided guidelines
- Performing audits and quality checks of tasks completed by other specialists, if required
- Making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks
- Diving deep into issues and implementing solutions independently
- Identifying and reporting tooling bugs and suggesting improvementsA day in the life
We are looking for a ML Data Associate (MLDA) to undertake the task of foundational labeling functions, such as dialogue evaluation on speech, text, audio, video data.

- Bachelor’s degree in a relevant field or equivalent professional experience
- 2+ years of experience working with written language data, including experience with annotation, and other forms of data markup.
- Strong proficiency in English. Candidate must demonstrate excellent writing, reading, and comprehension skills (C2 level in the Common European Framework CEFR scale).
- Strong understanding of U.S.-based culture, society, and norms.
- Strong research skills to gather relevant information, understand complex topics, and synthesize multiple resources; understanding of basic academic integrity, i.e. plagiarism.
- Excellent attention to details and ability to focus for a long period of time
- Comfortable with high-school level STEM*
- Ability to effectively write and evaluate diverse subject matter across various domains*
- Ability to adapt writing style to suit various style guidelines and customers.
- Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy

- Experience with creating complex data for LLM training and evaluation
- 1+ year(s) of experience working with command line interfaces and basic UNIX commands
- Familiarity with common markup languages such as HTML, XML, Markdown
- Familiarity with common standard text formats such as JSON, CSV, RTF
- Working knowledge of Python or another scripting language
- Familiarity with regular expressions syntax
- Familiarity with Large Language Models
- Comfort in annotation work that may include sensitive content

Key job responsibilities
As an SDM with Amazon, you will participate in designing appropriate technical solutions for business functions being automated using scalable technologies available in Amazon. You should be able to explore existing systems for reuse and guide the team in designing new systems with appropriate technology preferably scalable Native AWS technologies. You will work with product managers, SDE 3s and Principal engineers in designing, coding and delivering the solution. You will create innovative strategies to ensure smooth running of your product, prioritizing software improvements that drive bugs down and improve resiliency.

- 7+ years of engineering experience
- 3+ years of engineering team management experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Key job responsibilities
Key job responsibilities
• Play a lead role in onboarding the technical and operational tasks from Engineering team to Support team.
• Provide Infrastructure support of incoming system issues, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
• Work on operations and maintenance driven coding projects, primarily in Java, Perl, or shell scripts, and AWS technologies
• Software deployment support in staging and production environments
• Develop tools to aid operations and maintenance
• System and Support status reporting
• Ownership of two or more Digital products or components
• Customer notification and workflow coordination and follow-up to maintain service level agreements

- 2+ years of software development, or 2+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages

- Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON

Key job responsibilities
Occasional travel to other US cities as required.Acquire and maintain current knowledge of relevant IT policies in order to provide technically accurate solutions to users.Create and maintain documentation.Ticket queue management and ticket auditing across North America.Handle to completion requests and technical project work.Assist with activities to triage and escalate any system or network outage to reduce downtime.Handle escalations from Level 1 support.

- High school or equivalent diploma
- 3+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience

- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of supporting and maintaining a corporate network environment experience
- 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- Experience supporting video conference and teleconference equipment