דרושים Support Engineer Ops Tech Solutions Ots - Fixed Field ב-אמזון ב-גרמניה

Be great fun to work with.
At AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create world-class solutions built on AWS.Key job responsibilities- Proactively identify opportunities to accelerate implementation through reusable components, parallel workstreams, etc.- Drive product innovation by gathering customer feedback, translating needs into clear requirements, and partnering with product teams through developmentA day in the life
• Review customer requirements and technical challenges, focusing on opportunities to implement complex solutions architectures that can transform business outcomes also leveraging AI capabilities
• Develop proof-of-concepts that demonstrate how cloud solutions can transform business processes
• Influence service team leadership and product marketing on the future needs for customers, prioritizing roadmap features and GTM messaging
• Dedicate time to continuous learning about the latest advancements in AWS service capabilities
• Participate in knowledge sharing activities with colleagues, creating field enablement materials to help other SAs understand how to integrate cloud solutions into customer architecturesDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics).
- Experience in design, implementation, or consulting in applications and infrastructures
- Experience in IT development or implementation/consulting in the software or Internet industries
- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients

- Experience designing, developing, and optimizing prompts and templates that guide LLM behavior; Experience with design, deployment, and evaluation of LLM-powered agents and orchestration; Experience with building AI applications powered by language models with frameworks like LangChain, LlamaIndex, or others

As a member of the AWS Support team for ESC you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications in ESC. Proficiency in oral and written communication skills in German & English Language is a requirement. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment. For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/Eligibility requirements:
* Fluency in written and spoken German and English is required.
* Successful applicants must have the legal right to work in Germany
* Amazon will provide relocation support for successful applicants relocating within the European Union.
* This position involves On-call responsibility.Key job responsibilities
This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis.A day in the lifeAbout the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

This role requires you to be a national of an EU member state
Excellent Oral/Written communication skill in the English and German language and a bachelor’s degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field OR equivalent 6 + months experience in a technical position
Knowledge or experience with troubleshooting OS issues and knowledge or experience of the networking OSI model and knowledge or experience analysing, troubleshooting, and providing solutions for technical issues

Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in “on-call” rotations to resolve incidents occurring out-of-hours.Utility Computing (UC)
European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC).
Eligibility Requirement
* Fluency in written and spoken English is required.
* Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud.
* Amazon will provide relocation support for successful applicants relocating within the European Union.
* Employees will participate in an On-Call rota.
A day in the life
A day in the life
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

* This role requires you to be a national of an EU member state
* Demonstrated expertise in systems engineering working with hardware, software, networking, operating systems
* Experience scripting processes in a language such as Bash, Python, or Ruby
* Solid understanding of Linux and networking, and able to troubleshoot and anticipate problems that affect the performance, reliability, or availability of software systems.
* Able to lead the creation, revision, and/or improvement of standard operational procedures (SOPs) and driving operational best practices.

* Experience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar).
* Experience actively mentoring junior engineers and working cross-organizationally and leading strategic team efforts requiring work from multiple team members
* Experience supporting service in AWS or other cloud systems or services
* Experience operating 24x7 high-availability, distributed software applications and performance tuning software applications and optimizing fleet utilization
* Experience with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar)

Key Job ResponsibilitiesDesign, implement, and deploy high-quality, scalable, and reliable services for our automation platform.Utilize your problem-solving skills to tackle technical challenges in a large-scale distributed environment.Participate in the full software development lifecycle, including design reviews, code reviews, and operational support, while adhering to engineering best practices.

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Amazon is looking for a Robotics Deployment Engineer (DE) for the European region. Your role as DE includes the support of the technical execution of Robotics deployment projects. You will travel to a construction site, interact with different on-site teams and remote stakeholders. Analyze and resolve technical issues and execute, supervise and validate the completion of deployment milestones. Next to the support on deployment projects, you will provide training and presentations of technical details to other teams and work closely with the product development and support teams.Traveling requirement for this role is up to 75%.Key job responsibilities
Your background includes a Ready-to-apply understanding of IT and data network concepts (e.g. Linux Operating System; Internet, Ethernet and Wireless protocols)Scripting to automate tasks in Linux or Windows PowerShell are activities you have experience in. Troubleshooting and repairing system issues.You are a self-starter and eager to acquire new knowledge through self-study and exploration.
A day in the life
Your day as Deployment Engineer might start out with a trip to the nearest airport to take you to a construction site. Once you've arrived on site, you will go through a safety induction and meet the team on site. You will then review the activities on site related to the project plan and mile stones. You will review any technical issues the team on site is experiencing and initiate the resolution. In between, you might join meetings to align with local and remote stakeholder teams on technical issue reviews and project alignment. The day finishes with a team dinner.

- Bachelor's degree in Computer Science or other technical degree or related experience
- Knowledge of networking fundamentals
- Experience working in a 24/7 production environment
- Experience in Linux systems administration and/or development
- Experience working in at least two of these languages: Python, Java, Perl, PHP, Ruby or Bash/Shell

- Knowledge of configuration management systems, such as Puppet, Chef, Ansible, or related systems
- Experience in site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration
- Experience in network capture and systems troubleshooting
- Experience building scripts, tooling, and automation for large-scale computing environments

About AWSDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
Key job responsibilitiesResponsibilities:
Implementation and execution of site/equipment-specific training exercises includes, but not limited to, stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers etc.
Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in data centers
Operate independently with limited direct management
Assist in the design and build out of new facilities
Act as an escalation point for all facilities-related issues within the data center region and work OT hours as needed to support site stability
Perform root cause analysis of equipment failures
Troubleshoot and report of facility and data sever-level events within internal SLAAssist in recruiting efforts for the sameProvide metric availability reporting on a weekly basisPhysical Requirements:Work at heights and from ladders.
Perform physical tasks during the shift
Work in a noisy environment with ear protection
Proven experience of reading SLDs and control schematics.
Ability to follow support procedures, system documentation, and issue tracking entries into a trouble ticket system.
Ability to prioritize in complex, fast-paced environment.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
- Experience in vendor management
- Experience in a data center or other critical environment
- Experience in data center engineering or operations
- Experience with Microsoft Office including Outlook, Word, and Excel

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of electrical, mechanical, software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We are seeking a Design Engineer with an Electrical Engineering background with hands experience in new product design and development of electrical power distribution equipment such as Low Voltage Switchgear, Power Distribution Cabinets or LV panel boards. If you can design electrical power distribution product/s and equipment, help to test and successfully test the products per latest codes and standards using third party test laboratories then you will be a good fit. You will directly lead product design and development and be a part of the process from concept to implementation. You must be capable of defining equipment specifications and evaluating the merit of design changes. You will be relied on as a subject matter expert in the product design field.Amazon has a global presence. The role will be located in Dublin, Ireland. Travel will be necessary but shouldn’t be more than 30%. International support will be part of the job, and some international travel may be necessary. Your contribution could consist of leading international projects and could require developing engineering information packages. An understanding of international electrical product design requirements is helpful but not necessary.
Key job responsibilities
* Work with internal partner teams to solicit customer input and define design requirements for product design.
• Lead new product design, development and qualification of critical electrical power distribution equipment for AWS datacenters including LV and MV switchgear, power distribution cabinets and panels.
• Develop Capex and Opex spending budgets taking into account development costs with vendors, prototyping needs, testing and specialized tooling requirements.
• Work with global suppliers and manufacturers to specify appropriate electrical equipment and components, ensuring tier 2-3 supply chain resiliency.
• Ensure compliance with UL, CSA, IEC and federal, state and municipal requirements and building codes across different countries through appropriate levels of testing.
• Validate design through prototype, pre-production and first-of-kind builds, conducting DFx and value engineering analysis through each step and updating design and documentation.
• Work with field engineering and commissioning teams to properly test and validate installation, operation, and performance of electrical products.
• Ability to provide support for manufacturing activities for the new products on concurrent projects in multiple geographical locations.
• Be a leader within the product development team as well as within internal and external teams that support the data center.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 8+ years leading new product design, development, product certification and manufacturing support of Low Voltage (LV) distribution products with focus on switchgear, switchboards and panelboards.
- Able to interpret electric code NEC, NFPA, UL891, UL508, UL1066, UL1558, ANSI C37, and other IEC codes.
- Demonstrated track record of design documentation creation including 3D models, submittals, assembly and part drawings and ingestion into product lifecycle tools and mechanisms.
- Experience validating design through prototype builds, pre-production builds and first-of-kind builds, conducting DFx and value engineering analysis through each step and updating design and documentation.