DESCRIPTION
Transparency represents an incredible opportunity to raise retail industry standards around authenticity, product transparency, and supply chain tracking. Transparency is a strategic new software-as-a-service launched by Amazon for the global consumer goods industry. We are focused on building a global service which allows consumer brands and consumers to trace the origin of items throughout the supply chain ensuring only authentic items enter the supply chain. The Transparency service is focused on preventing the receipt and sale of counterfeit goods both online and offline. Our customers include individual consumer brands who sell both on and off of Amazon direct and through a network of direct and third-party sellers.
The Role:
BASIC QUALIFICATIONS
- 5-7 years of sales, account management or customer support experience working in a fast paced and ambiguous environment.
- More than 3 years of team management experience
- Proven track record of delivering business goals
- Excellent interpersonal and team management skills
- Demonstrated experience working with multiple internal and external stakeholders
- Customer obsession, professional, ambitious, highly organized and results driven
- Problem-solving capability and service orientation
- Excellent communication skills, both verbal and written in Mandarin and English
- Bachelor's Degree or above
PREFERRED QUALIFICATIONS
- Experience working with brands or supply chain ecosystem
- Understanding of consumer packaging, counterfeit prevention
- Experience navigating complex processes/environment
- Startup experience where you’ve worn many different hats and successfully navigated through complexity while never missing a beat with customers.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
