דרושים Cluster Security Manager ב-אמזון ב-Chile, Santiago

Key job responsibilities- Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, efficiency and cost
- Vendor management of Colo datacenter services providers to meet or exceed contracted performance SLA’s
- Safety, security, and availability incident response, incident management and incident resolution
- Continuous improvement of operational processes, procedures, methods and tools

Bachelor's or Master’s degree in engineering, computer science or a related field, or relevant industry experience
- 10+ years of relevant management experience in data center operations, facility engineering operations, information technology critical environment facilities, advanced high-volume manufacturing or similar.
- Demonstrated track record in delivering complex projects
- Proven ability to hire, develop and manage high-performing technical teams
- Prior ownership of the operation of a mission-critical team and/or product
- Ability to operate independently as a manager of a geographically distributed management team
- Excellent written and verbal communications skills
- Excellent analytical, quantitative, and presentation skills
- Fluency in Spanish and English

- Expertise in one or more continuous improvement methodologies such as Lean or Six Sigma
- Substantial knowledge of mechanical, electrical, and controls systems in a critical or controlled environment.
- Broad knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices.

Key job responsibilities- Effectively and efficiently manage the operations budget and expenditures.- Act as an escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
- Utilize root cause analysis and troubleshooting/problem solving skills
- Respond to out-of-hours emergency calls.- May assist in the build out of new facilities and assist in projects to increase current facility efficiency
- Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasksPhysical Requirements:- Participate in group lifts for 40+ pounds
- Maintain balance and perform construction tasks while on a ladder
- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
- Work in an environment requiring provided ear protectionA day in the lifeYou’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- High school or equivalent diploma
- 4+ years of experience in a management position with 5 or more direct reports
- 5+ years of relevant work experience in a data center or other mission critical environment with knowledge in UPS, Generators, HVAC, Evaporators and other critical infrastructure OR 7+ years of Technical (Military/Trade School) training and/or experience

- Advanced electrical or mechanical certifications (Bachelor's degree or higher in a relevant engineering discipline)
- 5+ years of experience in a management position with 5 or more direct reports
- 7+ years of experience working in a data center or other mission critical environment with an emphasis on building and equipment operation
- An excellent understanding of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAHU units
- Strong verbal and written communication skills, technical writing or business justifications (white paper experience)

Key job responsibilities
- Maintain an in-depth knowledge and understanding of existing and developing cloud technologies- Possess direct hands on experience in change and organizational management related to cloud migrations
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSWork/Life BalanceMentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Formal leadership experience on previous roles for large IT organizations- Experience leading complex, large-scale, IT or technical or engineering programs and projects- Written and verbal communication skills in Spanish and English, including a demonstrated ability to influence C-Suite/VP leaders

As Physical Security Manager, you will lead and optimize security operations across facilities within our regional campus, driving comprehensive security strategies through systematic facility audits, real-time monitoring, and vulnerability assessments. You will direct all security operations, from guard force management and patrol optimization to overseeing infrastructure projects, while spearheading modernization initiatives through advanced analytics, surveillance systems, and integrated access control technologies. Critical to your success will be developing and implementing comprehensive security programs, including awareness training, detailed policies, and emergency response protocols, fostering a strong security culture throughout the organization. In this strategic role, you will partner with executive leadership, delivering data-driven analyses, security recommendations, and professional presentations to support informed decision-making and security investments that strengthen our overall security posture.
Key job responsibilities
Strategic Security Leadership
• Lead comprehensive facility vulnerability assessments and security audits
• Develop and implement strategic security plans aligned with organizational objectives
• Transform security strategies into actionable tactical plans
• Establish and track key performance indicators for security operations
Operations Management
• Direct security personnel and contractor operations
• Manage security vendor relationships and service level agreements
• Oversee security system installations, upgrades, and maintenance programs
• Coordinate security construction projects from planning through completionSecurity Systems & Technology
• Evaluate and implement advanced security technologies and integrated solutions
• Optimize electronic security systems, including access control and surveillance
• Drive continuous improvement in alarm management and false alarm reduction
• Analyze security metrics and data to enhance operational effectivenessProgram Development & Training
• Design and implement security awareness and training programs
• Develop and maintain security policies, procedures, and emergency protocols
• Lead security incident investigations and corrective action implementation
• Create and deliver security education programs for facility occupantsStakeholder Management
• Provide regular security performance reports to executive leadership
• Present strategic recommendations for security enhancements
• Manage cross-functional relationships to ensure security program success
• Drive security compliance through effective communication and engagement

• Bilingual (Spanish and English). Must have the ability to read, write and speak fluently
• 4+ years experience with security operations and/or law enforcement
• 2+ years experience with security vendors and contractors
• 3+ years experience managing contract security and physical security operation programs, such as Access Control/Intrusion Detection and CCTV Surveillance systems.
• Ability to travel between facilities within the region
• Security chief accredited according to OS-10 requirements
• Management certification.

• CPP, PSP or APP International security certification
• 2+ years experience in security related documentation/reporting
• 2+ years experience in with LENEL or C-cure systems
• 2+ years experience with trouble ticket systems for access requests
•2+ years experience with investigations including accidents, thefts, disturbances, discrepancies
•2+ years experience in program or project management
•Familiarity with security program automation and implementation

GPS is responsible for creating, implementing, and overseeing Amazon operations security infrastructure and technical solutions. We are seeking an experienced Support Engineer to join our Global Physical Security team to support hardware initiatives. As a support engineer, you will identify, test, and qualify new technology against a variety of Video Management Systems (VMS) and Access Control Systems for compatibility, integration, and functionality. You will contribute and manage various projects to integrate 3P applications and hardware within the WWOS Operations infrastructure. This position requires a deep customer focus, self-motivation, technical expertise, and strategic mindset to create and support the physical security systems and processes.Key job responsibilities
- Test and qualify new and existing security devices against a variety of Video Management Systems (VMS) and Access Control systems. Ensuring compatibility, integration, functionality, and quality standards are met.- Implement and integrate solutions with existing physical security systems and platforms
- Continuously monitor and optimize solutions to ensure reliability, scalability, and compliance.
- Create and maintain documentation for hardware engineering processes, procedures, and solutions for knowledge sharing and sustainability, such as User Guides
- Stay up-to-date with industry trends, emerging technologies, and security regulations in the physical security domain
A day in the life
You will own the completion of an array of projects and security initiatives/activities designed to protect your fellow Amazonians. You obsess over internal and external customers and successfully deliver support and services in a very high growth environment where priorities shift extremely fast. You work independently and can manage security hardware projects under minimal supervision, continuously triage and prioritize accordingly, communicate clearly and compellingly and deliver exceptional products.1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) PlanWork/Life Balance

- Experience troubleshooting and debugging technical systems
- Experience driving collaborative projects from conception to delivery
- Experience troubleshooting and documenting findings
- 4+ years of experience of working with, deploying, or supporting Physical Security projects and/or infrastructure
- 4+ years of experience in technical support with a focus on hardware
- High School Diploma or equivalent

- Experience in development or technical support
- Knowledge of distributed applications/enterprise applications
- Experience scripting in modern programming languages
- Certifications in one or more Video Management Systems (VMS) or Access Control Systems, or Relevant industry certifications (e.g., CISSP, PMP, AWS)
- Experience working in a global, enterprise-leel environment
- Experience in the security integration field
- Bachelor's Degree in engineering, computer science, or related field

As a Security Software Development Engineer on the Informatics team, you will develop software that collects, enriches and vends Linux security telemetry data. The solutions you deliver are foundational in supporting the security and audit missions of AWS teams.Key job responsibilities
• Scale and Impact – Our team builds solutions that enable AWS service teams to leverage security related data to protect against threats. In this role, you will challenge yourself to develop simple solutions to complex problems in the area of collecting, enriching and vending massive volumes of security related data. The solutions you deliver will be high-performing, scalable, and meet the availability expectations of AWS. You will raise the bar on storage and compute optimizations in every functionality we deliver. You will champion automation, and generate efficiencies in our execution, for us and our customers. You will work to solve some of the biggest and most complex security challenges that exist today.
• Growth - You will have end-to-end ownership of scoping, design, development, test and deployment of our features across our regions globally. You will be part of a team that values strong intuition, but is data-driven and seeks metrics to challenge our biases. Everything we do is customer-centric, and you will raise the bar for us!
• Collaboration - You will also work with a talented and diverse team of software development engineers who are passionate about data and application security. You will share your knowledge through documentation, design reviews, code reviews, and pairing.
A day in the life
As an experienced Software Development engineer, you will build and own software related to Linux security telemetry data collection, enrichment and vending. You will work with a team of world-class software developers who thrive on creating innovative and scalable solutions for real-world security challenges. You will build, validate, and support continuous integration and continuous delivery solutions to collect, enrich and vend Linux security telemetry data using Go, Python and Type Script. You will get to build the way you want using the full library of AWS technologies!About the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
- Kernel expertise, Windows/UNIX/LINUX

Key job responsibilities
The successful candidate will be operationally responsible for several of Amazon.com's Data Centers during the day shift. Some high-level responsibilities include:
- Prioritize and assign trouble tickets to data center technicians and operators
- Routinely review ticket queue for large events and address accordingly
- Coordinate change management resources
- Guide, train and educate data staff on the best practices related to all service owner issues
- Manage and deliver mid-size projects
- Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs- Provide weekly report to the data center manager
- Maintain the on-call schedule coordinating absence and vacations
- Recruit and train data technicians to ensure appropriate staffing levels
- Host weekly staff meetings
- Write and deliver performance reviews for staffA day in the life
A day in the life
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Bachelor's or Masters degree in engineering, computer science, or a related field.
- 2+ years of experience managing people in a technical environment
- 3+ years of networking experience and knowledge of cabling best practices
- 3+ years of experience with hardware architectures and troubleshooting experience
- 3+ years of experience with system management tools and client/server environments
- Proficient in English communication, both spoken and written).