דרושים Sr Engagement Internal Communications Manager ב-אמזון ב-Cambodia

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
About You:
You will be a proven manager with experience managing teams of high performers. You will have the ability to refine and develop processes to optimize operational excellence in every area of your
role. You will be able to drive performance levels to achieve the pace we build and operate our Data Centers. You will have previous experience in Data Centers, either building or managing (or both) along with exposure to developing great relationships with both internal teams and external vendors.
About The Role:
As a Data Center Operations Cluster Manager in Amazon, you will get to support rapid data center expansion in Korea as one of the business leaders. This leadership role is one of the highly-visible role with critical business responsibilities. You encounter interesting, challenging & complex problems every day, being a technical leader in Amazon means that you can innovate to solve these issues and help drive Operations Excellence in all areas of your role.Your day job will include (but not limited to):
· Create vision, goals and high-level direction to the entire Data Center Operations team for Korea region.
· Hiring, engaging, managing and developing teams of high quality Data Center Managers, providing both technical and leadership expertise and ensuring highest levels of performance.
· Maintaining existing co-located and in-house Data Centers
· Helping build and bring online new Data Centers
· Track and improve performance by setting clear expectations, measurable goals and track progress.
· Constantly improving all our processes and procedures. We believe there is nothing we cannot improve
· Assisting & managing relationships with external vendors & contractors
· Liaising with internal teams & management groups
· Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers
· Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes
· Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 5+ years of relevant engineering experience managing large scale services, and at least 3 years of managing a team.
- Excellent written and verbal communications skills
- Proven track record of success in delivering complex projects
- Ability to consistently deliver results despite competing priorities and distractions
- Ability to work on shift and to respond to urgent request if needed

- Network scaling knowledge
- Deep understanding on hardware (server, switches, etc)
- Experience in operating data centers
- MBA or advanced degree
- English (reading, writing and speaking)

Key job responsibilities
As a System Development Engineer on the Amazon Studios team, you will architect, design and build scalable, flexible, and integrated solutions for our Amazon MGM & Studios Sales, Licensing team in partnership with other technology partners/teams/leaders across the enterprise. You will simplify and reinvent systems, processes, and tools to improve customer experiences. You will technically lead a complex charter of building and delivering cloud services and CRM solutions. You will jointly define strategy, vision, and roadmap of multi-year business critical cloud technology solution which will be rolled out to the Amazon and AWS enterprise.
Additionally, you will define technical initiatives to drive cost optimization across various CRM, and internal Amazon environments, bring thought leadership to manage availability, latency and performance of our mission critical tools, servicesImpact You'll Own:
• Shape the technical foundation that brings award-winning content to viewers worldwide
• Design and implement systems that seamlessly handle complex content relationships across multiple dimensions (regions, languages, licensing, etc.)
• Drive operational excellence initiatives that scale across Amazon's global entertainment ecosystem
• Lead programs that integrate MGM's iconic content library with Amazon's streaming technologyWhat You Bring:
• Deep technical expertise in large-scale distributed systems and architecture
• Proven track record leading complex technical programs with multiple stakeholders
• High Bar in driving operational and engineering excellence, strategic thinking and tactical execution
• Strong communication skills and ability to influence senior leadership and other engineering teams across broader organization.
• Experience scaling teams and mentoring other engineers to force multiple.

- Experience in automating, deploying, and supporting infrastructure
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience with Linux/Unix

- Experience with CI/CD pipelines build processes

You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience.We’re looking for Sr. Applied Scientists capable of using GenAI and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems.
Key job responsibilities
As an Applied Scientist, you will
• Collaborate with AI/ML scientists and architects to research, design, develop, and evaluate generative AI solutions to address real-world challenges
• Interact with customers directly to understand their business problems, aid them in implementation of generative AI solutions, brief customers and guide them on adoption patterns and paths to production
• Create and deliver best practice recommendations, tutorials, blog posts, sample code, and presentations adapted to technical, business, and executive stakeholder
• Provide customer and market feedback to product and engineering teams to help define product direction
A day in the life
This is a customer facing role. You will be required to travel to client locations and deliver professional services as needed.
AWS 영업, 마케팅 및 글로벌 서비스 (SMGS) 는 크고 빠르게 성장하는, 공공 부문에서 엔터프라이즈에 이르기까지 고객의 성장을 돕는 역할을 합니다. AWS 글로벌 지원 팀은 글로벌 기업과 교류하며 고객의 성공을 돕습니다. 또한 AWS Support는 AWS 서비스를 기반으로 미션 크리티컬 애플리케이션을 구축하는 전 세계 고객 목록과도 파트너 관계를 맺고 있습니다. 프로페셔널 서비스팀은 AWS 내 글로벌 서비스팀에 소속되어 있습니다.About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
다양성
AWS는 다양한 경험을 중요하게 생각합니다. JD에 나와 있는 자격 및 기술을 모두 충족하지 못하더라도 지원자가 지원하도록 권장합니다. 경력을 이제 막 시작하였거나, 전통적인 경력을 쌓지 않았거나, 조금 다른 경험을 쌓았다고, 지원을 중단하실 필요는 없습니다.AWS를 선택해야 하는 이유
아마존 웹 서비스 (AWS) 는 세계에서 가장 포괄적이고 널리 채택된 클라우드 플랫폼입니다.우리는 클라우드 컴퓨팅 시장을 개척했으며 혁신을 멈추지 않았습니다. 이것이 바로 가장 성공적인 스타트업부터 Global 500 기업에 이르는 고객이 AWS의 제품 및 서비스 제품군을 신뢰하는 이유입니다.일과 삶의 균형
우리는 일과 삶의 조화를 중요하게 생각합니다.직장에서의 성공을 위해 가정에서의 희생을 감수해서는 안 됩니다. 그렇기 때문에 유연한 근무 시간과 근무 방식이 우리 문화의 일부입니다.직장과 가정에서 지지받는다고 느낄 때 클라우드로는 달성할 수 없는 것이 없습니다.포용적인 팀 문화
AWS에서는 배우고 호기심을 갖는 것이 우리의 본능입니다.직원이 주도하는 어피니티 그룹은 서로 다른 점을 자랑스럽게 여길 수 있는 포용의 문화를 조성합니다.인종 및 민족에 관한 대화 (CORE) 및 AmazeCon (성별 다양성) 컨퍼런스를 포함하여 진행 중인 이벤트와 학습 경험은 우리가 우리의 독창성을 받아들일 수 있도록 영감을 줍니다.멘토십 및 경력 개발
우리는 세계 최고의 고용주가 되기 위해 노력하면서 지속적으로 성과 기준을 높이고 있습니다.그렇기 때문에 더 다재다능한 전문가로 발전하는 데 도움이 되는 지식 공유, 멘토십 및 기타 경력 개발 리소스를 찾을 수 있습니다.일과 삶의 균형
우리는 일과 삶의 조화를 중요하게 생각합니다.직장에서의 성공을 위해 가정에서의 희생을 감수해서는 절대 안 됩니다. 이것이 바로 우리가 근무 문화의 일환으로 유연성을 추구하기 위해 노력하는 이유입니다.직장과 가정에서 지지받는다고 느낄 때 클라우드로는 달성할 수 없는 것이 없습니다.

- PhD degree in computer science, engineering, mathematics, operations research, or in a highly quantitative field plus 5 years of relevant experience, OR Masters degree plus 10 years of relevant work experience
- 5+ years of hands on experience with Python to build, train, and evaluate models
- experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing
- experience with design, development, and optimization of generative AI solutions, algorithms, or technologies
- Experience in patents or publications at top-tier peer-reviewed conferences or journals

AWS Infrastructure Services (AIS)You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
•Hire, develop, build, and manage a team of Data Center Technicians, including the management of individual and team performance.
•Lead and supervise the team to be responsible for maintaining and troubleshooting system, hardware, and network device issues.
•Ensure effective and efficient management of data center operations, including ticket queue management, 7/24 shift arrangements, and hardware logistics.
•Inspire and guide improvement in team processes, technology innovation, and automation.
•Ensure all operational KPIs and metrics are being measured and met.
•Manage outage by severity level and act as the call leader.
•Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience.주요 업무
• 개인 및 팀 성과 관리를 포함하여 데이터 센터 테크니션팀을 채용, 개발 및 관리
• 시스템, 하드웨어 및 네트워크 장치의 유지 관리 및 이슈 해결을 담당하는 팀의 리딩
•티켓 관리, 연중무휴 근무 배치, 하드웨어 물류를 포함하여 데이터 센터 운영의 효과적이고 효율적인 관리를 보장
•팀 프로세스, 기술 혁신 및 자동화를 개선에 기여
•모든 운영 KPI와 지표가 측정되고 충족되는지 확인
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 5+ years of people management experience.
- 5+ years of experiences in managing an IT environment.
- In-depth knowledge and experience of change, problem and incident management.
- Demonstrated communication skill in presentation, open discussion, team coaching.
- Understanding in Financial budgeting, Capex and Opex concepts.

- Cumulative experiences in Data Center Operations or similar roles in a mission critical environment.
- Cumulative experiences with information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, cabling and IT service delivery principles and best practices.
- Project Management skill.
- Experience in Safety and Security measures.
- Fluent in Korean and English

Key job responsibilities
As an experienced Professional Services Delivery Manager, you will be responsible for:
• Building and managing a high-performing team of Delivery Consultants
• Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features
• Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers
• Managing practice, ensuring on-time and within-budget delivery of customer engagements
• Driving business development initiatives and exceed customer satisfaction targetsAbout the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

• 8+ years of experience in IT and/or Management Consulting, with at least 3 years in a people leadership role.
• Experience managing IT transformation projects
• Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
• Able to communicate effectively in English within technical and business settings.

• Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
• Familiarity with TCO, ROI and Value Models to help Customers understand the cost/benefit equation associated with Data Analytic solutions
• Strong project management and resource management capabilities
• Financial acumen with P&L management experience
• Ability to navigate complex stakeholder relationships and drive change
• Sales and negotiation skills for opportunity capture and proposal development
• Excellent communication, presentation, and negotiation skills with the ability to build and maintain C-level client relationships

AGS Area Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems.Specialist SAs play a critical role in capturing customer feedback, advocating for roadmap enhancements, and anticipating customer requirements as they work backwards from their needs. As domain experts, SSAs also participate in field engagement and enablement, producing content such as whitepapers, blogs, and workshops for customers, partners, and the AWS Technical Field.Key job responsibilities
• Educate customers of all sizes on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud
• Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS
• Capture and share best-practice knowledge amongst the AWS solutions architect community
• Author or otherwise contribute to AWS customer-facing publications such as whitepapers
• Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates
• Act as a technical liaison between customers, partners, service engineering teams and support
• Expect international and domestic business trip.A day in the life
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Agentic AI, Machine Learning (ML), Deep Learning (DL), Artificial Intelligence (AI) and GenAI experience.
- 10+ years of experience working with software development, AI, ML and Deep Learning
- 10+ years of customer-facing experience, preferably in the enterprise space
- Experience developing solutions and passion for getting hands dirty with code/scripting (e.i., python, java, c#, .NET, Node.js)

- 10+ years hands-on experience building complex solutions
- Knowledge and/or experience in one or more of the following: (1) Data Streaming Services and OpenSearch, (2) Database
- Strong verbal and written communications skills.
- Meets/exceeds Amazon’s functional/technical depth and complexity for this role
- Fluency in English

AWS Infrastructure Services (AIS)You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
•Hire, develop, build, and manage a team of Data Center Technicians, including the management of individual and team performance.
•Lead and supervise the team to be responsible for maintaining and troubleshooting system, hardware, and network device issues.
•Ensure effective and efficient management of data center operations, including ticket queue management, 7/24 shift arrangements, and hardware logistics.
•Inspire and guide improvement in team processes, technology innovation, and automation.
•Ensure all operational KPIs and metrics are being measured and met.
•Manage outage by severity level and act as the call leader.
•Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience.주요 업무
• 개인 및 팀 성과 관리를 포함하여 데이터 센터 테크니션팀을 채용, 개발 및 관리
• 시스템, 하드웨어 및 네트워크 장치의 유지 관리 및 이슈 해결을 담당하는 팀의 리딩
•티켓 관리, 연중무휴 근무 배치, 하드웨어 물류를 포함하여 데이터 센터 운영의 효과적이고 효율적인 관리를 보장
•팀 프로세스, 기술 혁신 및 자동화를 개선에 기여
•모든 운영 KPI와 지표가 측정되고 충족되는지 확인
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 5+ years of people management experience
- 5+ years of Information Technology (IT) experience
- Experience communicating and delivering presentations to customers, stakeholders, and/or teammates
- Experience with budgeting, forecasting and variance analysis

- Experience working in a data center or mission critical facility (example: hospital, military facility, public safety facility, etc.)
- Experience in infrastructure architecture, database architecture and networking
- Experience in project management including resource planning, managing schedules, reporting project status and prioritizing tasks
- Experience with lab safety, security and quality practices
- Speak, write, and read fluently in English