דרושים Data Architect Professional Services ב-אמזון ב-Cambodia

Key job responsibilities
* Build long-term plans with customers to help them use AWS cloud successfully
* Guide customers on how to make their AWS systems secure and efficient
* Lead regular reviews of customers' AWS environments and suggest improvements
* Help customers prepare for launching important new projects
* Meet with customer leaders to discuss cloud strategy and plans
* Share successful solutions and best practices across different customers
* Work with AWS service teams to address customer needs* Help customers adopt new AWS services that can improve their business
* Guide customers in building secure and reliable cloud systemsA day in the life
About the team
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS의 데이터센터 운영팀은 글로벌 클라우드 컴퓨팅 인프라를 설계, 설치 및 유지 관리하고 있습니다. 운영팀의 업무 범위에는 Linux 시스템 장애처리, HW 서버 복구, 네트워크 이슈 해결, 데이터 센터 유지 보수 지원 등이 포함됩니다.Key job responsibilities
- Maintain efficiently a high level of system reliability by prioritizing and resolving trouble tickets related to Systems and Network hardware problems
- Linux server and XEN service virtualization troubleshooting
- Remediate physical layer outages on both Systems & Network
- Participate in Data Center power & cooling events - 24x7 On-Call requirements and shift rotations
- Install & configure racks in-line with internal SLAs
- Triage & resolve trouble tickets for all devices
- Physical replacement of server and network devices
- Interact with third-party vendors & contractors
- Contribute ideas to improve operational efficiency
- Participate in and deliver on a number of local/regional/global projects
* This role involves covering 24x7 shift rotation
- 시스템 및 네트워크 하드웨어 이슈 해결을 통해 시스템 안정성 유지
- Linux 서버 및 XEN 서비스 가상화 문제 해결
- 시스템 및 네트워크의 물리적 계층 중단 재조정
- 데이터 센터 전력 및 냉각 이벤트 해결 지원
- 외부/계약 업체와의 협업
- 보안 및 안전 관련 프로세스 및 지침 준수
- 24x7 On-Call 교대 근무
- 서버 및 네트워크 장치의 물리적 교체
- DC 업무 환경 개선 및 운영 효율성 향상을 위한 프로세스 개선 작업
- 글로벌 프로젝트 참여 기회 제공About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 3+ years of IT infrastructure experience
- Basic understanding of data center facilities
- Solid Understanding of Linux/Unix Administration and server Hardware Troubleshooting and hands-on experience

- Data center operation experience
- Network certification - CCENT/CCNA, Network+
- Scripting skills - Bash, Python, Perl, etc.
- Project coordination/management experience
- Bilingual (Korean/English)

As a Construction Project Manager you will be a part of a creative, efficient team tasked with tackling fascinating and challenging problems building and supporting the operations of Amazon data centers. Our data centers are industry leading examples of energy efficient, cost effective designs.The Construction Project Manager is responsible for the management of General Contractors on one or more data center construction sites, including oversight and review of all disciplines including civil, structural, architectural electrical, mechanical, controls and commissioning.The Project Manager is also responsible for managing the administration of construction contracts and/or development contracts ensuring full compliance including all commercial elements.Key job responsibilities
Be based from the site construction offices / office siteTravel to other data centers, Amazon offices or vendor premises as required to support the current project or undertake training. Opportunities may also exist for international travel.Manage General Contractors on one or more data center construction sites, including oversight and review of all disciplines including civil, structural, architectural electrical, mechanical, controls and commissioning.Undertake strategic and tactical commercial management of construction contracts, including managing the commercial administration of contracts to ensure compliance.Work with general contractors, developers and vendors to deliver efficient and high-quality project turn-overs.Inspect and review construction work including site safety, project quality control, support of the commissioning process and review of submittals and other project documents for compliance with contract documents.Review civil, electrical and mechanical designs to create construction project scope for requests for proposal and variations.Support negotiations with general contractors and internal procurement partners and evaluate bids/proposals/claims with detail and accuracy.Record and report key construction/commercial metrics, including internal schedule, cost and budget reporting and forecasting.Lead on analysis and resolution of claims and major variations.A day in the life
About the team
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 7+ years in construction site management.
- 5+ years responsibility for management of construction contracts and contractors, including involvement in commercial contract administration and cost control processes of large, complex projects.
- 5+ years’ experience in construction of and interface with live operational/mission critical facilities e.g. data centers energy plants, industrial facilities, infrastructure projects.
- Ability to operate in a working environment conducted through English.

- 10+ years in construction site management and construction of and interface with live operational/mission critical facilities e.g. data centers energy plants, industrial facilities, infrastructure projects.
- Bachelor's degree in Construction Project Management, Architecture, Engineering, related field or equivalent trade certification and/or professional certification, such as CCM (certified construction manager), AC (associate constructor), or CPC (certified professional constructor)
- Knowledge of best practice industry safety, quality standards and local safety regulations with experience performing the role of a client within those regulations.
- Understanding of either Electrical engineering principles for transformer/switchgear systems & experience of managing or interfacing with installation of major electrical equipment and/or of Mechanical engineering principles for cooling/ventilation systems & experience of managing or interfacing with installation of major mechanical equipment.
- Understanding of Civil engineering principles for sitework and construction of steel/concrete structures and experience of managing or interfacing with concrete pours and pre-cast structure erection.
- Ability to earn trust and develop relationships through knowledge of local language
- Demonstrated experience writing in a data driven persuasive way which influences decisions

The Senior Manager, Applied Science owns the science mission for new GenAI products and initiatives across Alexa AI's Personalization, Autonomy and Proactive Intelligence organization, bringing together Personalization science to power Alexa experiences. You will lead a team of applied scientists to harness state of the art technologies across machine learning, natural language processing, LLM training, and application, to advance the scientific frontiers of AI personalization and autonomous intelligence. The right candidate will be an inventor at heart, provide deep scientific leadership, establish compelling technical direction and vision, and drive ambitious research initiatives that push the boundaries of what's possible with AI.You will need to be adept at identifying promising research directions, developing novel AI solutions, and translating advanced AI research into production-ready models. You will need to be adept at influencing and collaborating with partner teams, launching AI models into production, and building team mechanisms that will foster innovation and execution. This role represents a unique opportunity to tackle fundamental challenges in how Alexa understands, personalizes, and proactively assists users through state-of-the-art AI technologies.Key job responsibilities
Technical Leadership
- Lead complex research and development projects
- Partner closely with the T&C Product and Engineering leaders on the technical strategy and roadmap
- Evaluate emerging technologies and methodologies
- Make high-level architectural decisions
Research & Development
- Drive innovation in applied science areas- Author technical papers and patents

- M.S. in Computer Science, Machine Learning, or a related field.
- 10+ years experience in natural language processing, machine learning, recommendation, search, multimodal AI, or a related field.
- Proven track record of leading and managing science and engineering teams in building complex, real-time systems involving AI, ML, NLP with successful delivery to customers.
- Demonstrated track record of project delivery for large, cross-functional projects with evolving requirements. Ability to take a project from requirements gathering and design to actual product launch, customer validation and scaling.
- Exceptional customer relationship skills including the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead combined science and engineering efforts to meet timelines with optimal solutions.

Preferred qualifications
- Ph.D. in Computer Science, Machine Learning, or a related field.
- 10+ years experience in recommendations, search, natural language processing, machine learning, deep learning, Generative AI, Agentic AI or a related field.
- Demonstrated ability to push the envelope in at least one machine learning domain (e.g. deep learning, NLP, reinforcement learning)
- Expertise in large language models or demonstrated ability to develop this expertise quickly.
- Excellent written and verbal technical communication with an ability to present complex technical information in a clear and concise manner to a variety of audience.
- Expertise in end-consumer AI experiences, ideally with learning/ experiential offerings.
- Demonstrated track record of peer-reviewed scientific publications that advance state-of-the art for applied science.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS의 데이터센터 운영팀은 글로벌 클라우드 컴퓨팅 인프라를 설계, 설치 및 유지 관리하고 있습니다. 운영팀의 업무 범위에는 Linux 시스템 장애처리, HW 서버 복구, 네트워크 이슈 해결, 데이터 센터 유지 보수 지원 등이 포함됩니다.Key job responsibilities
- Maintain efficiently a high level of system reliability by prioritizing and resolving trouble tickets related to Systems and Network hardware problems
- Linux server and XEN service virtualization troubleshooting
- Remediate physical layer outages on both Systems & Network
- Participate in Data Center power & cooling events - 24x7 On-Call requirements and shift rotations
- Install & configure racks in-line with internal SLAs
- Triage & resolve trouble tickets for all devices
- Physical replacement of server and network devices
- Interact with third-party vendors & contractors
- Contribute ideas to improve operational efficiency
- Participate in and deliver on a number of local/regional/global projects
* This role involves covering 24x7 shift rotation
- 시스템 및 네트워크 하드웨어 이슈 해결을 통해 시스템 안정성 유지
- Linux 서버 및 XEN 서비스 가상화 문제 해결
- 시스템 및 네트워크의 물리적 계층 중단 재조정
- 데이터 센터 전력 및 냉각 이벤트 해결 지원
- 외부/계약 업체와의 협업
- 보안 및 안전 관련 프로세스 및 지침 준수
- 24x7 On-Call 교대 근무
- 서버 및 네트워크 장치의 물리적 교체
- DC 업무 환경 개선 및 운영 효율성 향상을 위한 프로세스 개선 작업
- 글로벌 프로젝트 참여 기회 제공About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 3+ years of IT infrastructure experience
- Basic understanding of data center facilities
- Solid Understanding of Linux/Unix Administration and server Hardware Troubleshooting and hands-on experience

- Data center operation experience
- Network certification - CCENT/CCNA, Network+
- Scripting skills - Bash, Python, Perl, etc.
- Project coordination/management experience
- Bilingual (Korean/English)

Every day will bring new and exciting challenges on the job while you:* Provide field support to resolve inquiries from Enterprise customers regarding AWS service or Cloud.
* Complete analysis and present periodic reviews of operational performance to customer
* Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
* Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
* Foster trusting relationships with customers, understanding their business needs and technical challenges
* Lead technical discussions with senior leadership regarding incidents, trade-offs, and risk management
* Work directly with AWS global engineering and service teams to resolve customer issue.
TAM 으로서 여러분은 대기업 고객 (ICT, 제조, 운송, 에너지 산업 등) 이 EC2, RDS, ECS/EKS, GenAI, 보안/거버넌스 등 다양한 AWS 서비스를 도입 및 사용할 수 있도록 전략의 수립 및 이행을 지원하게 됩니다. 기술적 및 고객 응대 역량을 발휘하여 고객사 환경 내에서 AWS를 효과적으로 대표하고 사고/장애, 트레이드 오프 및 리스크 관리에 대하여 시니어 리더십과의 논의를 주도합니다. 표준적인 방법론을 활용하여 솔루션 기획, 빌드에 있어 전략/기술적 방향성 및 변론을 제공하고, 고객의 AWS 운영 환경을 양호하게 유지하기 위해 적극적으로 개입합니다. 고객과 긴밀한 협력 관계를 구축하여 고객의 비즈니스/운영상의 필요와 기술적 해결 과제를 파악하고 AWS에서 최대한의 가치를 실현할 수 있도록 보조합니다.우리 팀에서는 IT 아키텍팅 및 운영 (OS/미들웨어/DB/네트워크 관리, 고객센터 시스템/어플리케이션 관리 등 유관 분야) 에 해박한 배경지식을 지닌 후보자를 찾고 있습니다. Enterprise Support 가 고객에게 가치를 제공함에 있어 TAM으로서 중점적 역할을 맡아 혁신의 최전선에서 함께 하고싶은 분이라면 누구나 환영입니다.여러분은 다음과 같은 직무를 수행하며 매일 새롭고 가슴 뛰는 도전을 하게 될 것입니다:* 현장 지원을 통해 AWS 서비스 및 클라우드 관련한 기업 고객의 요청/문의 해결
* 운영상의 퍼포먼스에 대한 완전한 분석 및 주기적 검토 결과를 고객에게 제공
* 서비스 중단, 지표 및 구체적인 론칭 전 계획에 대한 자세한 검토 수행
* 비용 및 복잡성을 낮추는 동시에 AWS 환경이 운영상 양호한 상태를 유지하도록 보장
* 고객과 신뢰관계를 구축하고 고객의 비즈니스 니즈 및 기술적 해결과제를 파악
* 사고/장애, 트레이드 오프 및 리스크 관리와 관련하여 시니어 리더십과 기술적 논의를 주도
* AWS 글로벌 엔지니어링 및 서비스 팀과 직접 협력하여 고객 이슈 해결A day in the life
[English Version]
* Educational Program
- You will be given a Ramp-up period for 90 days when you onboard. During this period, you will learn skills and process needed for customer support and also AWS cloud service/solution thru various education and practice
* Career Opportunity
* Work and Life Harmony* Mentorship & Career Growth
[Korean Version]
* 교육 프로그램
- 온보딩 시 90일간의 집중 교육 기간을 거치게 됩니다. 이 기간 동안 고객 지원에 필요한 스킬 및 프로세스와 AWS 클라우드 서비스 및 솔루션에 대해 다양한 교육 및 실습을 통해 배울 수 있습니다.
- 우리 팀에서는 고객 지원 경험이나 기술 지식 세션 등 지식 및 경험 공유를 권장하고 있습니다.
- AWS에서는 다양한 자기 개발 프로그램을 제공합니다. AWS가 제공하는 영어 교육 프로그램은 직원들이 글로벌 엔지니어링 및 서비스 팀과 협업하는 데 필요한 비즈니스 영어 역량을 향상시킵니다.
* 커리어 기회
- AWS의 글로벌 엔지니어링 팀과 적극적으로 커뮤니케이션 및 협업 할 수 있습니다.
- 다른 AWS 리전에서도 근무해 볼 수 있도록 내부적으로 해외 발령 기회를 제공합니다.
* 일과 삶의 조화
- 우리 팀은 일과 삶의 균형을 중시합니다. 중요한 것은 단순히 집에서 혹은 회사에서 얼마나 많은 시간을 보냈는지가 아니라, 일과 삶 두 측면에 모두 에너지를 분배할 수 있도록 흐름을 만드는 것입니다. 우리는 행복하고 만족스러운 삶을 위해서는 개인적 삶과 일 간의 적절한 균형이 필수적이라 믿으며, 근무시간의 유연성을 제공하고 각자가 자신에게 맞는 일과 삶의 균형점을 찾아가도록 권장합니다.
* 멘토링 & 커리어 성장
- 우리 팀에서는 멘토링, 교육 세미나 등 다양한 프로그램을 통해 개개인의 커리어 성장을 지원합니다. 다양한 경험, 근속 기간을 지닌 분들이 함께 일하고 있으며 멘토링을 통해 지식과 경험을 공유할 수 있는 환경을 구축해 나가고 있습니다. 우리 팀에서는 개개인의 커리어 성장을 중시하며 프로젝트 할당을 통해 각자가 다방면에 걸친 전문가로 성장할 수 있도록 노력하고 있습니다.
* 해당 직무는 Korea Enterprise Support 팀 소속입니다. Enterprise Support팀은 아마존 웹 서비스(AWS) 내에서 가장 빠르게 성장하고 있는 조직 중 하나로 산업 부문이나 규모를 막론하고 모든 고객사가 AWS로부터 최선의 가치와 서비스를 제공받을 수 있도록 지원합니다. AWS Enterprise Support 팀에서는 컴퓨트, 스토리지, 데이터베이스, 데이터 애널리틱스, 애플리케이션 레벨 서비스, 네트워킹, 서버리스 등 다양한 테크놀로지 영역 전반에서 고객의 혁신을 함께할 Technical Account Manager (TAM)을 채용 중입니다. TAM은 세일즈 직무가 아니며, 주요한 기술 고문이 될 수 있는 기회로서 스타트업에서 대기업에 이르기까지 디지털 전환의 여정을 이제 막 시작한, 또는 이어 나가고 있는 다양한 규모의 고객에게 ‘고객의 목소리’가 되어줄 수 있습니다.

- Experience with operating and troubleshooting in at least three of the following areas: compute, storage, networking, CDN, databases, DevOps, big data and analytics, security, or application development in a distributed systems environment.
- Fluent business communication skills in English.
- Bachelor’s Degree in Computer Science, Math, or related discipline required, or equivalent work experience.

TAM 으로서 여러분은 고객이 EC2, RDS 데이터베이스, 커넥트 (고객센터 서비스), ECS/EKS, IoT, 보안/거버넌스 등 다양한 AWS 서비스를 도입 및 사용할 수 있도록 전략의 수립 및 이행을 지원하게 됩니다. 기술적 및 고객 응대 역량을 발휘하여 고객사 환경 내에서 AWS를 효과적으로 대표하고 사고/장애, 트레이드 오프 및 리스크 관리에 대하여 시니어 리더십과의 논의를 주도합니다. 표준적인 방법론을 활용하여 솔루션 기획, 빌드에 있어 전략/기술적 방향성 및 변론을 제공하고, 고객의 AWS 운영 환경을 양호하게 유지하기 위해 적극적으로 개입합니다. 고객과 긴밀한 협력 관계를 구축하여 고객의 비즈니스/운영상의 필요와 기술적 해결 과제를 파악하고 AWS에서 최대한의 가치를 실현할 수 있도록 보조합니다.우리 팀에서는 IT 아키텍팅 및 운영 (OS/미들웨어/DB/네트워크 관리, 고객센터 시스템/어플리케이션 관리 등 유관 분야) 에 해박한 배경지식을 지닌 후보자를 찾고 있습니다. Enterprise Support 가 고객에게 가치를 제공함에 있어 TAM으로서 중점적 역할을 맡아 혁신의 최전선에서 함께 하고싶은 분이라면 누구나 환영입니다.Key job responsibilities
Every day will bring new and exciting challenges on the job while you:* Provide field support to resolve inquiries from Enterprise customers regarding AWS service or Cloud
* Complete analysis and present periodic reviews of operational performance to customer
* Provide detailed reviews of service disruptions, metrics, detailed pre-launch planning
* Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
* Foster trusting relationships with customers, understanding their business needs and technical challenges
* Lead technical discussions with senior leadership regarding incidents, trade-offs, and risk management
* Work directly with AWS global engineering and service teams to resolve customer issue여러분은 다음과 같은 직무를 수행하며 매일 새롭고 가슴 뛰는 도전을 하게 될 것입니다:* 현장 지원을 통해 AWS 서비스 및 클라우드 관련한 기업 고객의 요청/문의 해결
* 운영상의 퍼포먼스에 대한 완전한 분석 및 주기적 검토 결과를 고객에게 제공
* 서비스 중단, 지표 및 구체적인 론칭 전 계획에 대한 자세한 검토 수행
* 비용 및 복잡성을 낮추는 동시에 AWS 환경이 운영상 양호한 상태를 유지하도록 보장
* 고객과 신뢰관계를 구축하고 고객의 비즈니스 니즈 및 기술적 해결과제를 파악
* 사고/장애, 트레이드 오프 및 리스크 관리와 관련하여 시니어 리더십과 기술적 논의를 주도
* AWS 글로벌 엔지니어링 및 서비스 팀과 직접 협력하여 고객 이슈 해결A day in the lifeDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
해당 직무는 Korea Enterprise Support 팀 소속입니다. Enterprise Support팀은 아마존 웹 서비스(AWS) 내에서 가장 빠르게 성장하고 있는 조직 중 하나로 산업 부문이나 규모를 막론하고 모든 고객사가 AWS로부터 최선의 가치와 서비스를 제공받을 수 있도록 지원합니다. AWS Enterprise Support 팀에서는 컴퓨트, 스토리지, 데이터베이스, 데이터 애널리틱스, 애플리케이션 레벨 서비스, 네트워킹, 서버리스 등 다양한 테크놀로지 영역 전반에서 고객의 혁신을 함께할 Technical Account Manager (TAM)을 채용 중입니다. TAM은 세일즈 직무가 아니며, 주요한 기술 고문이 될 수 있는 기회로서 스타트업에서 대기업에 이르기까지 디지털 전환의 여정을 이제 막 시작한, 또는 이어 나가고 있는 다양한 규모의 고객에게 ‘고객의 목소리’가 되어줄 수 있습니다.

- 7+ years of hands-on & Troubleshooting experience in one of the following areas: Infrastructure / Linux or Windows System Administration / Networking / CDN / Database / DevOps / BigData / Analytics / AI,ML / Security / Open Source / Web Application Development
- Strong customer focus and bias for action; and ability to work with remote teams.
- Candidates must have business communication skills in Korean.
- Bachelor’s Degree in Computer Science, Math, or related discipline required, or equivalent work experience