דרושים Step Process Assistant Pool Operations ב-אמזון ב-Australia, Melbourne

The CE directs, trains and supports EOT’s in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS’s, PDU’s, DAHU’s, chillers, chemical treatment systems, pumps, motors, VFD’s, and building automation systems.Key job responsibilities
* Cover gaps in a 24 x 7 rotating shift roster.
* Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation.
* Establish performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance.
* Generate Change Management requests & Incident Management tickets for events that DCEO are responsible to manage.
* Work with DC managers (IT) and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.
* Establish documentation relevant to business & facility operations.
* Responsible for the installation of the racks and the provision of power/cooling within it's constraints.
* Review the management of both routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
* Assist in the design, implementation, commissioning and build out of new facilities.
* Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability.
* Management of the Facility assets and the provision of infrastructure & inventory asset management.
* Attend and participate in regular Construction & Operational Meetings as required.
* Familiar with Work Order compliance to ensure all contractual SLA’s are achieved.
* Interface with Infra Ops management for day to day operational requirements.
* Assist in recruiting efforts.
* Assist in the the resolution of any infrastructure engineering or services issue.
* Delivery of exceptional customer service and satisfaction.
* Day to day supervision of a team of Engineering Operation technicians.
About AWSDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

* Ability to participate and manage a 24 x 7 rotating shift roster with team leadership experience.
* 4+ years of relevant work experience in maintaining a DC or Critical Space facility, or other critical environment with Technical (Military/Trade School) training
* Strong verbal and written communication skills.

* Further education in Electrical Engineering, Mechanical Engineering or relevant discipline.

You will work with the world’s largest computing infrastructure. Your work involves some periods' independence from your team. You will learn the daily operations of a large data center. You will be working and troubleshooting hands on with servers and network equipment.You will interact with other teams like logistics, networking, security, and etc in order to get the job done. There is never a dull moment as each day presents itself with different challenges. Work with multiple teams (DC operations, DC Engineering, Logistics, Security and Projects etc.)Some of the key responsibilities you will undertake are:
- Perform diagnostics and troubleshoot all hardware and related problems
- Perform basic level OS troubleshooting
- Perform basic level configuration troubleshooting
- Perform replacement of our parts of and devices
- Perform storage media (HDD, SSD etc.) sanitization and destruction tasks
- Maintain a high level of system reliability by prioritizing resolution of trouble tickets efficiently
- Follow DC operations, Logistics, Security and Safety related processes and guidelines
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

Application deadline: Dec 18, 2025You will be a technical leader within the cross-functional team, passionate about growing technology adoption of ISVs. You will collaborate with some of the largest ISVs and consulting companies to ensure they build scalable, secure, and high-performance solutions on AWS. You will be as comfortable white boarding complex software architectures with a room full of engineers and engaging directly with technical leaders, C-level executives and influencers. You will get the opportunity to work with an array of AWS partners, from well-established tech & consulting giants to innovative startups that were born in the cloud. You will author white papers and reference architectures that the global Solution Architect (SA) community will leverage within AWS. You will deliver technical webinars, speak at public events and file patents for what might be a future AWS product or feature. As the ideal candidate, you will possess the technical acumen to engage at all levels of an organization; as well as the ability to dive deep and build cloud-optimized architectures.Candidates should demonstrate the ability to think strategically and long-term about the needs of global businesses, financial implications, and are deeply familiar with complex legacy IT environments, as well as new native digital environments. Experience working directly with enterprise customers is required, and prior experience working with technology companies is a plus. Previous AWS experience is preferred but not required. Strong Public speaking and writing skills are required. This is a senior level position with the ability to scale for the right candidate.Up to 25% travel may be required.Key job responsibilities
• Working backwards from customers and ISVs identify portfolio of solutions, their themes, and demonstrate AWS value proposition.
• Working together with the business development teams, and solutions, architects develop the technical strategy and approach for enhancing the AWS offerings of Independent Software Vendors (ISVs).
• Build and maintain Establish technical credibility in sales cycles (personally or with the broader technical team), and drive discussions with CEOs, CIOs, CTOs, Chief Architects, and/or Senior Developers from our partners and customers.
• Collaborate with AWS partners to realize cloud-based solutions offerings, including development of reference architectures, creation of thought leadership collateral, and public industry presentations.
• Serve as the voice of our partners and customers with our internal service teams to promote functional enhancements to AWS service offerings. Collaborate with AWS field sales, training, and support teams to ensure partner success.
• Exhibit Thought Leadership by evangelizing services and solutions offered by AWS that benefit customers. Share best practices through forums such as AWS blogs, white papers, reference architectures and public speaking events such as industry conferences, and AWS re:Invent.
A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 2+ years of design, implementation, or consulting in applications and infrastructures experience
- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 5+ years of IT development or implementation/consulting in the software or Internet industries experience
- Experience designing and implementing cloud-native applications

You will work on installing and troubleshooting the infrastructure that supports the AWS cloud. You will also be responsible to work with logistics and other teams to maintain daily operations. There is never a dull moment as each day presents itself with different challenges.Key job responsibilities
- Escalation point and technical troubleshooter for all Systems and problems.
- Deep diving into Linux server issues.
- Remediation of physical layer outages, both Systems & Network.
- Remediation or recovery of physical power issues on racks and participate in Data Center power & cooling events.
- Shift work (4 days on and 4 days off including night shifts on a rotational basis).
- Install & configure racks of hosts in line with internal SLAs.
- Triage & resolve trouble tickets for all devices in your region.
- Physical replacement of server and network device parts.
- Ensure correct rotation of parts & spares.- Interact with third party vendors & contractors.
- Engage with Remote Hands & Eyes in EU Regional Cloudfront POPs.
- This position also has a physical component requiring the ability to lift & rack equipment using our lifting equipment.
- It may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.

- 1+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- High school or equivalent diploma

You’ll work with the latest technology in an environment that encourages mentorship and career growth opportunities. Being part of this team at Amazon means you’ll have learning resources to develop your career and technical skills at your own pace and earn industry-recognized qualifications.Flexibility is a must for this role as the site operates across 7 days during the day and night. austechjobsKey job responsibilities
- First level of technical support for the Operations of the Fulfillment Center, covering a multitude of technical disciplines. You'll support multiple buildings around the area.- Troubleshooting of IT related equipment, such as PCs, wireless handheld devices, thin clients, printers and other end user devices.
- Responsible for the Return Merchandise Authorization (RMA) and repair process for devices under warranty.
- Learning new technologies and participating in career development opportunities within the IT network.

- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- Experience troubleshooting integrated and interdependent computer systems
- High school or equivalent
- Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, OSI Model, and TCP/IP protocols and applications.
- Experience troubleshooting and maintaining various technologies including PCs, thermal printers, scanners, and handheld devices.
- Work a flexible schedule/shift/work area, including weekends, days and nights.
- Ability to lift 50 lbs /22 kgs, as well as to stand and walk for 10-12 hours at a time.

- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in a dynamic environment with a high degree of customer service
- Ability to explain complex IT concepts in simple terms
- Ability to manage high priority projects

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
· Monitors the data centre Amazon facilities infrastructure platform
· Serves as a Point of Contact for internal and external teams
· Assists with the development of communication and escalation protocols designed to improve the team’s performance
· Contributes to outage post mortem analysis
· Ensures records are updated in a timely manner
· Assists with coordination and communication during emergency recovery efforts
· Assists with the development of tools that will enhance the team’s performance
· The ability to support a 24X7 environment (This is shift work which may require that you work weekends and holidays).
About the team
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

* 2+ years of Electrical or Mechanical Experience
* 1+ years of experience working with Building and/or Electrical Platform Management Systems
* 2+ Years’ Experience in Data Centre Engineering/ Operations

* 3+ years’ experience working in a large-scale data centre and 3+ years’ experience in a NOC (Network Operations Centre) or similar
* Strong verbal and written communication skills and strong Microsoft Office skills (Word, Excel, Access)
* Ability to maintain SLAs through the implementation of proactive issue detection and reporting tools and ability to follow and complete support procedures, system documentation, and issue tracking entries, root cause analysis and complex problem solving skills

You’ll interface with a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
- Undertake and support management of both routine maintenance and emergency service of a variety of critical systems such as switch-gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, fire systems, etc.
- Installation of new rack capacity and provisioning of power/cooling
- On-site management of contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation
- Establish performance benchmarks, conduct analyses and prepare reports and documentation of all aspects of critical facility infrastructure operations and maintenance. Manage the facility’s assets
- Generate change management requests & incident management tickets for all facility related events (mechanical, electrical, plumbing) and assist in the resolution of infrastructure engineering and services issues- Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability as well as assist in the design implementation, commissioning and build out of new data center facilities.A day in the life
No two days are the same in AWS data centres but, typically, your day will include:- Attending operational meetings to foster awareness of important activities across the Melbourne data centre region
- Mentoring and development of less experienced engineering operations technicians
- Planning and scheduling of maintenance activities for critical infrastructure
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life BalanceMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- High school or equivalent diploma
- 2+ years of electrical or mechanical experience

- Experience in a data centre or critical environment