Program & Business Operations Lead jobs at Airbnb in Japan, Tokyo

The difference you will make:

As a Programs and Business Operations Lead, you will work with the Country Manager, Japan to develop and execute strategies to grow the success of the Airbnb Platform in your territory. You will also align the functions operating in your country behind common objectives and work with other teams in the organization on cross border projects. Your attention to detail, organization, ability to multitask, work on multiple priorities and work under pressure will all ensure you succeed.

A Typical Day

• In the short term the role will consist in shaping the levers and approach that should be developed at the country level to grow our communities.
• The role will also be instrumental in aligning all the functions in order to achieve the objectives set up with the Country Manager.
• The person will be the point of contact of multiple cross-functional teams in-country and in-region/central in order to get feedback and provide insights on key launches.
• The person will be building the analysis and frameworks that will support the decisions taken in the country to achieve the goals

Your Expertise:

• 10+ years experience in consulting position, or project management in the hospitality or online Travel Agency (OTA) industry is preferred
• Experience working cross-functionally with product, marketing, sales operations and enablement teams
• Ability to take initiative and deal with uncertainties
• Strong appetite for working with the Airbnb community
• Ability to manage complex projects and multi-task with excellent organization skills.
• Pays attention to both details and macro-level outcomes
• Seasoned internal and external communicator with strong interpersonal skills
• Ability to thrive in a fast-paced, dynamic and ever changing startup environment
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty and ambiguity.
• Data driven, can do attitude, strategic thinker and passion for new products and solutions.
• Comfortable with Excel, SQL
• Strong verbal and written communication skills

Offices: Tokyo, Japan

A Typical Day

• Identifies opportunities for establishing partnerships and business development activities that support our business goals.
• Establishes and maintains partnerships at local level.
• Ensures partnerships and business development activities are coordinated across all business areas.
• Evaluates the financial and strategic benefits of potential partnerships.
• Develop a clear understanding of the competitive landscape for our businesses.
• Build and maintain relationships with potential partners and collaboration opportunities.
• Manages and engages current partnerships in the market.

Your Expertise

• 10-12 years of experience in strategic partnerships, business development or related field
• Critical:
• Relationship building and negotiation capabilities with external executive stakeholders
• Maintain engagement of current partner ecosystem
• Superpower: able to develop growth strategies focused both on financial gain and product development.
• Growth obsessed
• Deep business acumen to conduct extensive market research and anticipate product and business needs
• Ideal:
• Prior experience in Consulting, Marketing, Finance, or Business Development roles.
• Ability to build relationships and influence internal executive stakeholders and build long-term external relationships with new and existing partners.
• Strong strategic and critical thinking skills - ability to connect dots and proactively develop proposals and solutions
• Equal parts right brain and left brain; able to disassemble problems and rebuild them creatively
• Able to effectively partner with our finance and legal teams to ensure adherence to budgets and law-established rules and guidelines
• Strong project management and organization skills
• Successful candidate will be an ultimate host who is able to use judgment and nuance in getting things done on behalf of the Country Manager without overusing the authority endowed in the role.
• Able to deal with massive complexity
• Key Collaborators: Partnership/BD, Business, Supply, Finance, and Legal.

Offices: Tokyo, Japan