דרושים Payment Partner Coordinator ב-Airbnb ב-India, Gurugram

• The Payments Partner Management team (ParM) is small but mighty managing our global partner network (500+ analysts)
• We operate with 3 Partner sites in multiple geographies and multiple third party vendors which all roll up under the ParM team and we’d love to have you part of this journey to support the Partner Managers

A Typical Day:

• Manage Partner/Vendor onboardings/offboardings/upskilling/updating
• Support third party tool access
• Track and ensure accuracy of Partner/Vendor invoices and report any discrepancies to Partner Managers
• Act as the central point of contact for all tooling, technical and access issues for partner operations, vendor operations and projects
• Track and ensure any Airbnb assets provided to partners are returned once the business need is fulfilled
• Work with multiple stakeholders like Ops, Quality, Analytics, WFM, Planning, Partners, Vendors, Product, Tools, IT Support etc. to keep the business running
• In the first 30-60 days you will get to meet the partner/internal stakeholders online and begin building the relationships that will be pivotal to your success and overall ramp up gradually
• Depending on the business requirement, partner site visits and internal gatherings may happen, which gives a great opportunity for travel for you
• Be the ambassador of Airbnb Culture and Values

Your Expertise:

• The ability to solve problems under high pressure quickly and efficiently
• Keen to learn and develop subject matter expertise of the business we support
• Ability to manage all stakeholder relationships with transparency and context
• A keen desire for accuracy of data interpretation and data reporting
• Bachelor’s degree or equivalent
• Ability to multitask, understand, learn and solve technical problems quickly and efficiently
• 2 Years related work experience with at least 5 years of experience in an organization solving challenges at scale
• Demonstrated ability to manage multiple work streams and deliverables in a matrixed organization structure
• Strong analytical, data, and troubleshooting skills
• Experience driving performance with offshore BPO partners for Payments Compliance, Payments Risk or CS teams
• Deep connection to Airbnb’s mission and passion for creating Connection and Belonging
• Excellent written and oral communication skills
• Creative problem solver
• Able to identify real obstacles and viable solutions
• Outcome-oriented. Not reactionary, articulates the desired outcome and works collaboratively to create a path to achieve

:To support productivity and maintain a professional hybrid work environment, employees are expected to adhere to the following:

• Workspace: A dedicated, quiet, and private workspace free from interruptions and external noise
• Internet Connectivity: During the working hours, maintain a minimum and consistent internet speed of 10 Mbps on your official devices to ensure reliability for work-related tasks, including calls and virtual meetings
• Professionalism: Employees must remain fully engaged, respectful, and maintain a professional presence during virtual meetings, with video participation required unless otherwise approved.
• Confidentiality & Security: Employees are responsible for protecting Airbnb’s Intellectual Property and Confidential Information. Work-related activities, including calls and meetings, must not be conducted in public places, while traveling, or in any setting that may compromise confidentiality or work quality.

Offices: Gurugram, India

A Typical Day:

• Own the month-end close and forecasting processes for CS FP&A, managing headcount and payroll, updating/maintaining core CS FP&A files, and loading into Oracle.
• Partner with talent partners, recruiting, and cross-functional leaders to manage CS headcount approvals and sizing—proactively identifying favorability or risk while evaluating level changes, location transfers, or job ladder changes.
• ​Partner with Procurement, Accounting, BizOps and Finance on vendor renewals, PO approvals, budget management and annual planning.
• Produce concise, meaningful reporting packages for CS/Finance leadership—streamlining forecasting and consolidation processes to help drive organizational rigor.

Your Expertise:

• B.A. or B.S. from an accredited four-year college or university.
• 5+ years of relevant experience in FP&A, Financial Operations, Strategic Finance, Investment Banking or Consulting.
• Driven self-starter who is eager to learn and grow, while maintaining a team-oriented mindset and a positive attitude.
• Superb financial modeling skills (Google Sheets or Excel) and extensive experience in quantitative and qualitative financial analysis.
• Proficiency with financial forecasting systems is a plus.
• The ability to work and influence cross-functionally is a must. You are proactive, great at communicating with different audiences.
• You take ownership and effectively manage competing priorities and deadlines in an unstructured work environment.
• You can comfortably manipulate datasets, create analytical frameworks, and develop actionable insights. Knowledge of SQL is a plus

Offices: United States