דרושים Senior Litigation Counsel Emea ב-Airbnb ב-צרפת

Primary Responsibilities:

• Support complex litigation across EMEA, including regulatory matters and class-actions.
• Independent management of litigation and disputes docket across the EU, and EMEA more broadly, in civil law and common law jurisdictions.
• In conjunction with global litigation colleagues and country counsel, support in the development and execution of strategies to manage existing and emerging litigation risks across EMEA.
• Effective supervision and direction of outside counsel on multiple litigation matters across EMEA.
• Provide concise and digestible legal advice internally, and represent the legal team in cross-functional discussions on issues pertaining to existing litigation or potential regulatory challenges.
• Review and analyze legal risks, including on development of products and services, and communication strategies.

Experience/Qualifications:

• Qualified in a EU jurisdiction and/or the UK. A US qualification is a plus.
• At least 8 years post-qualification experience.
• Substantive experience managing litigation matters across multiple EU countries, the UK and other countries in EMEA. Class action experience is a plus.
• Knowledge of European and EMEA e-commerce and platform rules required, additional experience with US platform rules is ideal.
• Experience working with a US headquartered firm or consumer-facing technology business is preferred.
• Ability to work independently to drive successful outcomes and coordinate with key stakeholders
• Strong communication skills. Ability to communicate concisely, and influence effectively across a wide audience internally and externally, and to explain legal arguments and strategies to global stakeholders.
• Some travel within Europe and to the US will be required from time to time
• Fluency in English is essential. Additional European languages preferred.

The successful candidate should:

• Be intellectually curious, open-minded, and adaptable.
• Be comfortable with ambiguity and risk, and keen to handle dynamic change and think creatively to solve problems.
• Appreciate Airbnb’s mission and be passionate about travel, home sharing and have an understanding of the Airbnb community.
• Have a good sense of humour, remain calm under pressure, and be able to work efficiently either in an office or remote environment..

Offices: Berlin, Germany, Dublin, Ireland, London, United Kingdom, Paris, France

The difference you will make:

You’ll be joining the team at a particularly exciting moment : we’re building our local strategy from the ground up, about to launch a major partnership, and driving an innovative new project. You’ll get 360° exposure to business development, with a strong focus on activation: event execution, stakeholder alignment, and impact tracking. It’s an opportunity to contribute to a high-impact launch, learn what great outcomes look like, and build the foundation to engage future partners with confidence.

You can expect to:

• Partner with your mentor - Business Development Lead for France and Benelux - to oversee activation plans for ongoing partnerships
• Contribute to event coordination: this involves planning, stakeholder management (both internally and externally), D-day activation, and last but not least, after-action review to guarantee solid measurement practices, feedback collection and suggest improvements
• Participate in mapping out potential new partners in the region: you will turn into an investigator to seed out ideas for new partnerships to develop our business

Your expertise:

We welcome any candidate who is passionate about building long-lasting and effective partnerships! You are probably the right person for this role if you tick the following boxes:

• You are in your final year of getting a Master’s degree
• No preference for the area of study, but you have to be data- and tech-savvy
• Ideally, you have previous experience in working in some partnership capacity. You were/are part of the student committee and stroke deals with the local partners for the benefits of your fellow students? We want to hear from you!
• You speak both French and English very fluently (you don’t have to be a native speaker, but you need to be comfortable with both languages)
• Based in Paris (this position requires in-person office presence, but our Paris office is absolutely gorgeous)

Desired Skills

• Strong communication skills - Good knowledge of French market preferred
• Skilled user of Excel/Google Sheets
• Strong analytical skills and ability to derive high-quality analysis from data.
• Ability to work proactively and results-driven: always trying to learn that extra detail that can help make the most accurate decisions
• Experience with an internet marketplace business or within the travel industry is a plus
• Curiosity is your driver, you are an avid learner and default to connecting with people to hear their story.
• You are an authentic “people person” with the ability to connect the right people together. You default to thinking strategic and long-term rewards rather than only tactical, short-term success
• Comfortable working with ambiguity

Offices: Paris, France

The difference you will make:

for this role, as you’ll be working closely with French-speaking clients and partners. This individual must also possess a blend of creativity, problem-solving skills, and discretion, understanding the confidentiality and trust required to work with our clientele.

Design & Deliver Luxury Experiences:

• Become the go-to expert for Airbnb Luxe homes and services for guests
• Craft bespoke travel itineraries and services tailored to the unique preferences of Airbnb Luxe guests
• Coordinate with home hosts and top-tier service providers and partners, including private chefs, drivers, and local guides, to deliver 5 star stay experiences.
• Provide personalised and discreet services while ensuring a high level of guest satisfaction and maintaining confidentiality at all times.

Sales & Relationship Management:

• Leverage your experience in selling luxury trips to build trust and long-term relationships with guests.
• Act as a trusted advisor, providing proactive recommendations that enhance their travel experiences.
• Meet and/or exceed key sales and service performance indicators

Customer Engagement:

• Act as the primary point of contact for guests from inquiry through post-trip follow-up, ensuring a flawless end-to-end experience.
• Handle last-minute changes or requests with poise and a solution-oriented mindset.

Operational Excellence:

• Utilise tools like Salesforce to track leads, bookings, and guest preferences.
• Collaborate cross-functionally with internal teams to unblock issues and solve guest problems in a timely manner
• Strong financial acumen with the ability to manage large expense budgets

In-Person Engagement:

• Comfortable with domestic travel to meet guests, inspect properties, and oversee on-the-ground logistics.
• Represent Airbnb Luxe at events, networking opportunities, and guest engagements.

Your expertise:

• 5+ years experience selling and managing luxury travel
• Proven ability to sell and upsell high-value travel experiences.
• Exceptional interpersonal and communication skills, with the ability to build trust and rapport with discerning clients.
• Creative and solution-oriented, with a meticulous eye for detail.
• Proficiency in Salesforce or similar CRM platforms.
• Highly self-motivated, proactive, and capable of working independently.
• Discreet and trustworthy, with an understanding of the confidentiality required when working with UHNW individuals.
• Passionate about luxury travel and creating unforgettable experiences.
• Flexibility to travel frequently and adapt to the needs of your client portfolio.
• Knowledge of global luxury destinations and cultural nuances is a plus.
• Bachelor's degree in Business Administration, Hospitality, Tourism, or a related field (preferred).

** must be bilingual in French **

Offices: Paris, France

The difference you will make:

You will work closely with the local leadership team to look at potential growth opportunities, while supporting leaders in providing fundamental data insights for decision making. This pivotal role will enable you to participate in designing the strategy for Airbnb in France, and in implementing it successfully, while helping you to gain a comprehensive understanding of how the different functions interact with each other.

More specifically, you will partner very closely with our country leaders to monitor business performance and take an active part in strategic projects. This is a very varied position in which you will analyse data, interact with many stakeholders (to follow up on projects’ advancement), but also have the opportunity to have a more hands-on approach in the day-to-day business life

You can expect to:

• Drive strategic initiatives by supporting business monitoring, generating actionable insights, and contributing to decision-making through analysis. This includes computing campaign results and helping shape new revenue-generating ideas.
• Lead and support operational execution of key projects, from hands-on involvement in key country initiatives to proactively launching currently unstaffed projects.
• Collaborate with different stakeholders from all levels in various projects you will be taking an active part in.

Your expertise:

We welcome any candidate who is passionate about data and hungry to learn how to flex their muscle in providing fact-based recommendations to support business critical decisions. You are probably the right person for this role if you tick the following boxes:

• You are in your final year of a Masters degree in Business Administration or a related field.
• Based in Paris (this position requires in-person office presence, but our Paris office is absolutely gorgeous)
• Ideally, you have prior work experience in a consulting capacity (previous internship or university side project)
• You speak (& write) both French and English very fluently (you don’t have to be a native speaker, but you need to be comfortable with both languages)

Desired Skills

• Experience with SQL, large databases and raw data, including the ability to write queries against large warehouses
• Skilled user of Excel/Google Sheets
• Tableau and/or Superset skills are a plus
• Strong analytical skills and ability to derive high-quality analysis from data.
• Experience making data-driven recommendations and decisions
• Ability to work proactively and results-driven: always trying to learn that extra detail that can help make the most accurate decisions
• Experience in project delivery and in program management
• Good knowledge of French & Benelux markets preferred
• Experience with an internet marketplace business or within the travel industry is a plus

Offices: Paris, France

The Difference You'll Make:

As a Market Leader, you will be responsible for the supply health, quality and growth in France by managing professional host accounts and supply acquisition of high-quality inventory. Focusing on these responsibilities, you will build Airbnb’s strong market presence in your assigned region by collaborating with other teams as the local in-market expert. As someone who knows the Airbnb mission and values inside out, you will drive all phases of supply acquisition and market success, including acquisition strategy development, generating and converting supply leads, maintaining the experience quality, nurturing strategic relationships with hosts, as well as creating them from scratch. You will help develop and iterate scalable localized supply management strategies for both developed and highly competed market destinations and nascent and relatively untapped new markets ultimately ensuring our long-term market success.

Account Management

• Build and manage partner relationships within assigned territory consisting of several hundred Professional Host accounts
• Directly manage top-tier accounts to meet and exceed quarterly/annual sales goals
• Create and deploy scaled strategies to effectively manage & optimize the long tail of thousands of Professional Hosts in your region
• Maintain a baseline understanding of the technical integration of various software partners to provide the appropriate support to your accounts
• Educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders
• Hold regular optimization calls and business reviews with your partners
• Develop strong and long-lasting partnerships
• Respond to and deliver exceptional service to your accounts in a timely and efficient manner, occasionally traveling to your market to provide in-person support and guidance
• Partner cross functionally to address optimization bottlenecks.

Quality

• Proven ability to handle operational complexity and ability to maximize the impact of resources
• Support host community programs in your region
• Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to increase sales
• Audit supply quality in the field, addressing areas for improvement.
• Develop deep knowledge of your assigned geographic markets and become the go-to source for all information relating to local trends and market dynamics for internal and external partners
• Work cross-functionally with product, communications, public policy, and customer support teams to ensure our long-term market success

Supply acquisition

• Prospect and onboard new, high-quality supply in your assigned geography
• Experience designing regional sales plans

Demand

• Represent Airbnb in external meetings with Professional Hosts and at industry conferences in your market

Your Expertise:

• 8+ years of experience in new sales, account management, and partner support
• 2+ years of hospitality/travel industry experience is a plus
• Strong time management and prioritization skills
• Proven track record of being able to effectively work a leads pipeline or book of business
• Proven skillsets at delivering sales growth.
• Excellent communication and presentation skills and ability to communicate effectively with clients via phone, email, and in-person
• Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work
• Highly proficient in using CRM software, specifically in working with leads, opportunities, and other core objects - Salesforce experience is a plus
• The ability to get things done with constantly changing priorities, projects, and deadlines
• Able to travel to assigned markets (when business travel resumes)
• Passion for Airbnb, travel, and the sharing economy - being an Airbnb host is a plus
• Proven experience working cross-functionally
• Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments;
• Well developed priorities and time management skills.
• Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives;
• Charismatic self-starter who is resourceful and self-sufficient
• Fluency in French and English

Offices: Paris, France

The difference you will make:

You’ll support our consumer communications manager on Press relations and influencer campaigns.

Press Relations:

• Assist in the creation of press releases and press kits, including storytelling ideation, coordinating with agencies to format materials into press kits, drafting press releases, and developing additional supporting creative assets.
• Overview internal reporting workflows such as populating weekly reports for France & Belgium, and keeping the communication calendars up-to-date.
• Coordinate with agency partners on local communication initiatives, media plans, strategic announcements, and other media-related topics.
• Generate reports by analyzing KPIs from internal monitoring tools.
• Coordinate external communication initiatives.

Project Management:

• Project management planning: ability to support in creating and maintaining one-pagers, Google Slides, Excel sheets and reports to track activities for various communication initiatives.
• Manage the publishing of newsroom posts for the French communications team.
• Oversee calendar invitations and Proxyclick for the French communications team.
• Attend press conferences and various events.

Influencers:

• Assist in coordinating with agencies for organizing trips for influencers.
• Learning about reporting on influencers campaigns.

A typical day:

As an intern, you’ll be integrated into a team where you’ll contribute to challenging projects. Your manager, team, and our incredible employee community will strive to be superhosts to you during the summer. We provide the support, mentorship, fun, and real world experience needed to accelerate your learning and make a real impact on our product, as Airbnb revolutionizes connection, belonging, and travel. You can expect to:

• Update the weekly communications calendar and project tracking tools.
• Review internal media monitoring tools to compile reports and analyze brand and competitor social media for insights.
• Create and update project tracking tools, slide decks, documents, and compile editorial press pitches and Newsroom posts.
• Support discussions with agencies, draft releases, emails to partners, or other project-related content under senior consumer manager supervision.
• Participate in and support internal coordination meetings with other functions and departments.
• Analyze social media performance for brand and influencer partners, prepare metrics and reports, and assist in talent consultant needs, team coordination, and scheduling meetings.
• Actively participate in and contribute to the Communications and broader Airbnb community

Your expertise:

• Enrolled in the last year of a Masters degree program in a related field (Communications, Public Relations)
• Fluent (written and spoken) in English and French with C1 level proficiency
• Excellent written and verbal communication skills
• Strong attention to detail and ability to multitask
• Proficient in Google Suite and social media platforms
• Capable of working independently and collaboratively in a fast-paced, multitasking environment.
• Basic knowledge of the French media landscape
• Ability to maintain enthusiasm and composure in demanding situations.
• Passion for communications and keeping up with industry trends
• Previous internship experience in Public Relations or Communications

Nice to Haves:

• Experience in PR and media relations, e.g. agency or editorial or journalistic experience.
• An international outlook and passion for travel

This position is hybrid and you must be living in Paris, France and have work authorization for France to be eligible.

Please submit all application materials in English.

Offices: Paris, France

The difference you will make:

As a Senior Market Manager, you will be focused on bringing differentiated service products to life through acquiring untapped, unique supply in the services market to provide positive experiences for Guests and Hosts in your assigned territory.

Focusing on these responsibilities, you will build Airbnb’s strong market presence in your assigned territory by collaborating with other teams as the local in-market expert. As someone who knows the Airbnb mission and values inside out, you will drive all phases of supply acquisition and market success, including acquisition strategy development, generating and converting supply leads, maintaining the experience quality, nurturing strategic relationships with hosts, as well as creating them from scratch. You will help develop and iterate scalable localized supply management strategies for both developed and highly competed market destinations and nascent and relatively untapped new markets ultimately ensuring our long-term market success.

A typical day:

• Build and manage partner relationships within assigned territory, with a strong emphasis on in-person relationships
• Proven ability to handle operational complexity and ability to maximize the impact of resources
• Directly manage top-tier accounts to meet and exceed quarterly/annual sales goals
• Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to increase sales
• Prospect and onboard new, high-quality supply in your assigned geography
• Maintain a baseline understanding of the technical integration of various software partners to provide the appropriate support to your clients
• Develop deep knowledge of Services partners and become the go-to source for all information relating to relevant market trends and market dynamics
• Work across Airbnb internal teams, including country managers, regional teams, and business
• Engage with strategic B2B partners to build long-term relationships
• Anticipate barriers, market shifts and trends, and lead proactive solution development; apply critical thinking to recommend standards and operating strategies that mitigate risk and propel growth given resource requirements.
• Hold regular optimization calls and business reviews with your partners

Your expertise:

• 8+ years of relevant experience
• Exceptional ability to organize, lead and meticulously execute on large-scale projects with company-wide impact
• Operates with a growth mindset and has a very strong bias for action
• Interprets internal or external business issues and recommends best practices for the larger team and a strategic portfolio across distinct and varying market stages
• Ability to influence product, policy, and other cross functional stakeholders
• Navigates and overcomes organizational barriers by establishing trust, influencing decision-making, and bringing together diverse perspectives to drive alignment and progress
• Comfortable and skilled at regularly interfacing with senior management (Director, Regional Director)
• Utilizes knowledge of key business drivers and the factors to drive results
• Executes flawlessly and autonomously
• Proven ability to handle operational complexity and ability to maximize the impact of resources
Fluent in French

Offices: Paris, France