דרושים Supervisor Operations ב-Adidas ב-Pakistan, Lahore

People Management

• Building skills to coach, mentor and develop individual team members
• Drive team and individual performance through the performance cycle and regular feedback
• Be engaging with the ability to motivate others and create a sense of value and belonging
• Creating a winning and inclusive culture
• Promote a culture of continuous learning, where team members are encouraged to develop their skills and contribute to improvement projects.

• Responsible for shipping in time and full (palett and parcel)
• Participate in daily shift meetings to communicate goals, priorities, and current updates
• Monitor real-time performance metrics and adjust staffing or workflow as needed to meet daily productivity and service level targets.
• Actively participate in continuous improvement initiatives, working closely with the Area Manager to identify areas for improvement in efficiency, productivity, and cost-effectiveness.
• Lead by example in promoting a safety-first culture, proactively addressing potential hazards, and implementing corrective actions when necessary.
• Serve as the main point of contact for the Area Manager and other department leaders regarding operational updates, challenges, or improvement initiatives within your area.

Key Relationships:

• Area Manager
• Operations team
• Transport/Distribution (intern)
• IT Department
• Maintenance
• Operations Support Team
• Human Resources

• Leadership: Ability to lead and motivate a team, with a focus on developing others and maintaining a high-performance culture.
• Warehouse Management Systems: Experience in the use of business systems, such as SAP, WCS and Manhattan desirable
• Problem Solving: Proactive in identifying issues, analysing root causes, and implementing effective solutions.
• Collaboration: Ability to work effectively with peers and managers across different functions to achieve shared goals.
• Language: Fluent in local language, English (advanced)
• Can demonstrate experience in delivering to tight deadlines and managing customers’ expectations.
• Minimum of 5 years Logistics/Warehousing experience
• Minimum of 2 years management and leadership experience

Purpose/ Mission

Contributes to store profitability by:

• Ensuring KPI’s for a defined area within a store are met or exceeded
• Coordinating team members to provide the best possible balance of service and operations, resulting in a leading shopping experience
• Supervising and coaching team within a defined area of responsibility

Primary Responsibility

• Allocates resources and organizes processes within his/her area of responsibility to drive efficiency and productivity in a variety of situations
• Has a working knowledge of the Retail KPI’s and makes commercial decisions within his/her area of responsibility
• Tracks performance data for his/her area (e.g., best sellers, space allocation, etc.) and makes the necessary adjustments to drive productivity and efficiency
• Is a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model
• Actively supervises and coordinates his/her team to ensure all customers receive service
• Understands customer expectations and coaches his/her team to meet or exceed them at all times
• Uses advanced Category expertise and enthusiasm for the Brand to drive sales and customer loyalty in his/her area of responsibility
• Guides and trains all team members within his/her area of responsibility on basic core and seasonal product knowledge
• Creates an appealing, easy-to-shop environment for customers by coordinating his/her team to consistently execute visual merchandising and housekeeping standards in his/her area of responsibility
• Maintains a safe shopping and working environment by ensuring store‘s policies and procedures are complied with in his/her area of responsibility
• Ensures the product offer available to customers is maximized in his/her area of responsibility by coordinating product delivery from the stockroom to the floor and replenishment
• Supervises sales transactions are processed quickly and accurately, while adhering to cash protection procedures
• Minimizes loss by implementing, monitoring and tracking all loss prevention procedures
• Supports the recruitment, on-boarding, training and development of the store team
• Coaches, motivates and inspires individuals within his/her area of responsibility to maximize their performance
• Actively collaborates and shares best practices to drive store team performance
• Communicates a desire to learn and seizes all available opportunities to drive his/her development and increase performance

Compliances

• To observe both global and local policies and procedures in all dealings;
• Support APAC changes and directions;
• Perform other tasks as may be assigned from time to time

Professional background/ Experience:

• Functional:
• Industry: Preferably in apparel/ fashion/ FW or FMCG Retail
• Language Skills: Good command in oral and written English & Filipino

Purpose/ Mission

Contributes to store profitability by:

• Ensuring KPI’s for a defined area within a store are met or exceeded
• Coordinating team members to provide the best possible balance of service and operations, resulting in a leading shopping experience
• Supervising and coaching team within a defined area of responsibility

Primary Responsibility

• Allocates resources and organizes processes within his/her area of responsibility to drive efficiency and productivity in a variety of situations
• Has a working knowledge of the Retail KPI’s and makes commercial decisions within his/her area of responsibility
• Tracks performance data for his/her area (e.g., best sellers, space allocation, etc.) and makes the necessary adjustments to drive productivity and efficiency
• Is a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model
• Actively supervises and coordinates his/her team to ensure all customers receive service
• Understands customer expectations and coaches his/her team to meet or exceed them at all times
• Uses advanced Category expertise and enthusiasm for the Brand to drive sales and customer loyalty in his/her area of responsibility
• Guides and trains all team members within his/her area of responsibility on basic core and seasonal product knowledge
• Creates an appealing, easy-to-shop environment for customers by coordinating his/her team to consistently execute visual merchandising and housekeeping standards in his/her area of responsibility
• Maintains a safe shopping and working environment by ensuring store‘s policies and procedures are complied with in his/her area of responsibility
• Ensures the product offer available to customers is maximized in his/her area of responsibility by coordinating product delivery from the stockroom to the floor and replenishment
• Supervises sales transactions are processed quickly and accurately, while adhering to cash protection procedures
• Minimizes loss by implementing, monitoring and tracking all loss prevention procedures
• Supports the recruitment, on-boarding, training and development of the store team
• Coaches, motivates and inspires individuals within his/her area of responsibility to maximize their performance
• Actively collaborates and shares best practices to drive store team performance
• Communicates a desire to learn and seizes all available opportunities to drive his/her development and increase performance

Compliances

• To observe both global and local policies and procedures in all dealings;
• Support APAC changes and directions;
• Perform other tasks as may be assigned from time to time

Professional background/ Experience:

• Functional:
• Industry: Preferably in apparel/ fashion/ FW or FMCG Retail
• Language Skills: Good command in oral and written English & Filipino

At adidas we have been challenging the status quo for over70 yearsand we’re not done yet.

Ready to apply?Here’s what you need to know:

• Availability must be flexible and include evenings and weekends.

• Must possess and consistently exhibit the competencies relative to the position.

• Skilled in operating personal computers, POS systems, and various software packages including MS office.

• Ability to learn and adapt quickly in a fast-paced environment.

• Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size.

• Ability to operate independently and with discretion and work effectively under pressure.

• Demonstrates an inspirational attitude that contributes to a positive team environment.

• Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance.

• Well developed ability to speak, read, comprehend, and write English

• Ability to maintain reliable and consistent attendance and punctuality.

• While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.

• The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

• Must be 18 years or older.

• High school diploma or general education degree (GED)

• Minimum 12 months experience working in a retail environment.

• Advanced selling experience and comprehensive product, retail and industry understanding.

Why adidas?Here’s just some of the rewards:

• Diversity, Equity, and Inclusion at adidas means championing individual uniqueness and cultivating a culture of belonging in which everyone can create at their best. We embrace diverse backgrounds, experiences, and perspectives and seek to create a workforce that reflects our consumers and communities.
• adidas offers robust and progressive medical, including HSA (Health Savings Account) with employer funding or FSA (Flexible Spending Account) options, dental, vision, prescription drug coverage, adoption, with surrogate and fertility support, short and long-term disability, and basic life and AD&D insurance, which can be supplemented with employee-paid coverage. Employees are able to enroll in adidas’ 401k plan and Stock Purchase Plan with employer match. Full-time employees are eligible for education assistance and generous Leave policies including 12 weeks of paid parental leave.
• Employees are eligible to earn monthly and quarterly incentives. Employees accrue prorated flexible time off in the amount .3512 hours per day that increases with years of service, seven paid holidays throughout the calendar year and Service Time Off during milestone years.
• Though our teammates hail from all corners of the world, our working language is English.

Purpose/ Mission

Contributes to store profitability by:

• Ensuring KPI’s for a defined area within a store are met or exceeded
• Coordinating team members to provide the best possible balance of service and operations, resulting in a leading shopping experience
• Supervising and coaching team within a defined area of responsibility

Primary Responsibility

• Allocates resources and organizes processes within his/her area of responsibility to drive efficiency and productivity in a variety of situations
• Has a working knowledge of the Retail KPI’s and makes commercial decisions within his/her area of responsibility
• Tracks performance data for his/her area (e.g., best sellers, space allocation, etc.) and makes the necessary adjustments to drive productivity and efficiency
• Is a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model
• Actively supervises and coordinates his/her team to ensure all customers receive service
• Understands customer expectations and coaches his/her team to meet or exceed them at all times
• Uses advanced Category expertise and enthusiasm for the Brand to drive sales and customer loyalty in his/her area of responsibility
• Guides and trains all team members within his/her area of responsibility on basic core and seasonal product knowledge
• Creates an appealing, easy-to-shop environment for customers by coordinating his/her team to consistently execute visual merchandising and housekeeping standards in his/her area of responsibility
• Maintains a safe shopping and working environment by ensuring store‘s policies and procedures are complied with in his/her area of responsibility
• Ensures the product offer available to customers is maximized in his/her area of responsibility by coordinating product delivery from the stockroom to the floor and replenishment
• Supervises sales transactions are processed quickly and accurately, while adhering to cash protection procedures
• Minimizes loss by implementing, monitoring and tracking all loss prevention procedures
• Supports the recruitment, on-boarding, training and development of the store team
• Coaches, motivates and inspires individuals within his/her area of responsibility to maximize their performance
• Actively collaborates and shares best practices to drive store team performance
• Communicates a desire to learn and seizes all available opportunities to drive his/her development and increase performance

Compliances

• To observe both global and local policies and procedures in all dealings;
• Support APAC changes and directions;
• Perform other tasks as may be assigned from time to time

Professional background/ Experience:

• Functional:
• Industry: Preferably in apparel/ fashion/ FW or FMCG Retail
• Language Skills: Good command in oral and written English & Filipino

& Overall Relevance for the Organization:

Manage the global transportation day to day operational activities and processes. Maintain and improve service levels in order to deliver a high level of efficiency, responsiveness and flexibility in the logistics end to end operations. Understand the transportation requirements of the adidas Group’s stakeholders and translate those into service deliverables and system/data requirements towards our Logistics Service Providers.

Key Responsibilities:

• Drive and manage the smooth execution of all factories to destination port logistics operations and to ensure that the defined logistics SOPs are followed diligently
• Proactively evaluate the performance and execution of the end-to-end global transportation activities (ex-factory to Destination) across different ship modes are and provide an executive summary to Management where issues, process development or re-engineering is needed.
• Ensure to achieve the given operational KPIs.
• Establish continuous improvement process/performance reviews with the markets, factories and the LO to drive operational efficiency related to transport logistics.
• Document the process requirements and service deliverables in Standard Operating Procedures and/or Service Level Agreements and ensure that the agreed processes and service are implemented and executed successfully in the day-to-day operations and within the scope of contractual agreements.
• Work closely with the markets as well as with the Sourcing Organizations and make sure local requirements are well understood and safeguarded in the day-to-day business
• Manage the new implementation operationally by the new tender (ocean/air/truck/train) led by carrier management team
• Contribute to the implementation of new transportation solutions for the market’s supply chain and commercial organizations while supporting the needs of the business.
• Standardize, align and constantly re-assess global transport requirements on vendor portfolio, operational processes and connectivity / data processes.
• Identify and contribute to deliver opportunities for cost reductions and service level improvements including opportunities to support business growth.
• Support in establishing agreed logistics processes, KPI’s and cost reduction targets.
• Support supply chain projects from an operations and process point of view.

Key Relationships:

• Regions, Markets, Sales Subsidiariesglobally
• Global Logistics, Supply Cain Management & Sourcing& factories in origin

• Finance, Controlling, Performance Management, Global IT
• Global Logistics Service Provider & Carrier Portfolio

Knowledge Skills and Abilities:

• Ability to solve practical and theoretical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Team player, high degree of self-management, enthusiasm, drives to perform. Self-starter, ability to work and build cooperation in a multinational team / matrix organization, very strong in negotiation and finding compromise.
• Strong record of successfully applying problem solving and project management skills including good planning and organization.
• Understanding of the bigger picture and end-to-end supply chain.
• Excellent interpersonal and communication skills, both oral and in writing, to interact effectively and efficiently on different layers of the organization.
• Ability to work and deliver in changing environments, under very limited guidance while adhering to specified deadlines.
• Extensive knowledge of the Ocean, Air and Land transport markets.

Requisite Education and Experience / Minimum Qualifications:

• Excellent language proficiency; multi-lingual abilities in another languages preferred
• A 4-year degree from an accredited college or university with emphasis on the areas of business, economics, logistics, planning, supply chain, information systems, or operations; MBA a plus
• 5 year work experience, ideally in an apparel/fashion supply chain management or a fast-moving logistics environment, particularly related to supplier/contract, project and supply chain management including an overall logistics responsibility.
• Experience in multi-national transportation logistics and project management with the drive and energy to implement change.

& Overall Relevance for the Organization:

Manage the global transportation day to day operational activities and processes. Maintain and improve service levels in order to deliver a high level of efficiency, responsiveness and flexibility in the logistics end to end operations. Understand the transportation requirements of the adidas Group’s stakeholders and translate those into service deliverables and system/data requirements towards our Logistics Service Providers.

Key Responsibilities:

• Drive and manage the smooth execution of all factories to destination port logistics operations and to ensure that the defined logistics SOPs are followed diligently
• Proactively evaluate the performance and execution of the end-to-end global transportation activities (ex-factory to Destination) across different ship modes are and provide an executive summary to Management where issues, process development or re-engineering is needed.
• Ensure to achieve the given operational KPIs.
• Establish continuous improvement process/performance reviews with the markets, factories and the LO to drive operational efficiency related to transport logistics.
• Document the process requirements and service deliverables in Standard Operating Procedures and/or Service Level Agreements and ensure that the agreed processes and service are implemented and executed successfully in the day-to-day operations and within the scope of contractual agreements.
• Work closely with the markets as well as with the Sourcing Organizations and make sure local requirements are well understood and safeguarded in the day-to-day business
• Manage the new implementation operationally by the new tender (ocean/air/truck/train) led by carrier management team
• Contribute to the implementation of new transportation solutions for the market’s supply chain and commercial organizations while supporting the needs of the business.
• Standardize, align and constantly re-assess global transport requirements on vendor portfolio, operational processes and connectivity / data processes.
• Identify and contribute to deliver opportunities for cost reductions and service level improvements including opportunities to support business growth.
• Support in establishing agreed logistics processes, KPI’s and cost reduction targets.
• Support supply chain projects from an operations and process point of view.

Key Relationships:

• Regions, Markets, Sales Subsidiariesglobally
• Global Logistics, Supply Cain Management & Sourcing& factories in origin

• Finance, Controlling, Performance Management, Global IT
• Global Logistics Service Provider & Carrier Portfolio

Knowledge Skills and Abilities:

• Ability to solve practical and theoretical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Team player, high degree of self-management, enthusiasm, drives to perform. Self-starter, ability to work and build cooperation in a multinational team / matrix organization, very strong in negotiation and finding compromise.
• Strong record of successfully applying problem solving and project management skills including good planning and organization.
• Understanding of the bigger picture and end-to-end supply chain.
• Excellent interpersonal and communication skills, both oral and in writing, to interact effectively and efficiently on different layers of the organization.
• Ability to work and deliver in changing environments, under very limited guidance while adhering to specified deadlines.
• Extensive knowledge of the Ocean, Air and Land transport markets.

Requisite Education and Experience / Minimum Qualifications:

• Excellent language proficiency; multi-lingual abilities in another languages preferred
• A 4-year degree from an accredited college or university with emphasis on the areas of business, economics, logistics, planning, supply chain, information systems, or operations; MBA a plus
• 5 year work experience, ideally in an apparel/fashion supply chain management or a fast-moving logistics environment, particularly related to supplier/contract, project and supply chain management including an overall logistics responsibility.
• Experience in multi-national transportation logistics and project management with the drive and energy to implement change.