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Tesla Customer Experience Specialist 
Turkey 
971917990

13.08.2024
What You’ll Do
  • Greet and welcome customers as they enter the showroom, providing a positive and memorable first impression
  • Assist with the delivery process, including showing customers to their vehicle and providing a final check-out experience.
  • Provide customers with a product orientation, highlighting key features and providing guidance on how to operate the vehicle and use its various features ahead of driving away in their new car.
  • Verify and confirm all required documents are present and in order prior to delivery.
  • Conduct pre-delivery inspections to ensure each vehicle meets Tesla's high standards for quality.
  • Act as a point of contact for post-sale inquiries, providing assistance and support as required.
  • Liaise with the delivery team, ensuring that customers are kept up to date on their vehicle's progress and receive regular updates on delivery timelines.
What You’ll Bring
  • Excellent interpersonal skills with a natural ability to build rapport and engage with customers.
  • Strong knowledge of Tesla's products, including vehicles, solar panels, and energy storage solutions.
  • Ability to communicate information in an easy-to-understand manner.
  • Proven track record of delivering excellent customer experiences.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Flexibility to work on weekends and evenings as required.
  • A passion for Tesla's mission to accelerate the world's transition to sustainable energy.