Social Customer Care Sprinklr Specialist Must Backend Experience jobs at Uber in United States, West Virginia
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83 jobs found
30.03.2024
U
Uber Customer Support Specialist High Priority Social Media Night... United States, West Virginia
Provide unparalleled, end-to-end social media support experiences and resolutions for key community influencers. Mitigate brand risk by providing seamless and timely support for users whose experience could impact Uber’s narrative...
Provide unparalleled, end-to-end social media support experiences and resolutions for key community influencers. Mitigate brand risk by providing seamless and timely support for users whose experience could impact Uber’s narrative...
Supervise social media for influencer and viral posts and respond to customer care or negative posts about the brand via Uber's social media tool, Sprinklr, as well as occasionally natively...
Solving difficult problems: Seek to understand the complexity of customer issues to proactively tackle these contacts effectively and efficiently. Educating our customers for future: Play a meaningful role in proactively...
Solving difficult problems: Seek to understand the complexity of customer issues to proactively tackle these contacts effectively and efficiently. Educating our customers for future: Play a meaningful role in proactively...
Build sophisticated identity solutions and scalable distributed systems and technologies to enable Uber to grow its business globally. Designing, implementing and maintaining scalable, robust, distributed systems that support user-facing products....
Manage a high-volume caseload of critical incident types. Maintain outstanding interpersonal skills and integrity while delivering outstanding customer service. Employ critical thinking and creative problem-solving skills to navigate high-severity incident...
Provide unparalleled, end-to-end social media support experiences and resolutions for key community influencers. Mitigate brand risk by providing seamless and timely support for users whose experience could impact Uber’s narrative...
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