The Senior Director, Channel Partnerships, will oversee partnerships that integrate on behalf of merchants, including e-commerce platforms, software providers, accounting platforms, digital agencies, and payment gateways. This expansive role requires a deep understanding of the e-commerce landscape, vertical Saas, and the business models of the partners under your management, and their technology integration with PayPal.
Essential Responsibilities:
- Develop and implement long-term strategic plans for partnerships.
- Inspire and lead cross-functional teams to achieve partnership goals.
- Establish and maintain relationships with key industry leaders.
- Drive new revenue streams through innovative partnership strategies.
- Align partnership strategies with overall company objectives.
Expected Qualifications:
- 12+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Responsibilities
- Drive Commercial Innovation: Develop and implement North America Channel Partner growth strategies that align with PayPal’s long-term objectives, infusing creativity, experimentation, and continuous learning into how we approach markets, customers, and product opportunities.
- Lead with Agility and Accountability: Manage and inspire Account Executives within the pod, fostering a culture of ownership and adaptability
- Executive Engagement: Build trusted relationships with senior executives — both internally across PayPal and externally within partner organizations — to co-develop growth strategies, unlock new commercial opportunities, and ensure alignment and direct strategic engagement at the C-suite level.
- Cross-Functional Integration: Champion seamless collaboration between pods, regional partner teams, and global stakeholders to maximize partner value, drive consistent execution, and amplify innovation through shared insights.
- Data-Driven Excellence: Monitor and assess account coverage, pipeline health, and integration outcomes, using data to drive continuous improvement and to reallocate resources for maximum impact.
- Talent & Leadership Development: Build a high-performance team by defining hiring profiles, scaling enablement and coaching programs, and cultivating a growth mindset grounded in curiosity, accountability, and adaptability.
- Operational Rigor: Set and manage clear KPIs and incentives that link directly to growth objectives, ensuring transparent reporting and predictable performance across the channel organization.
- Strategic Resource Deployment: Guide Channel Partner selling teams on capacity planning, outsourcing, and prioritization to optimize performance and accelerate revenue realization.
- Marketing & Product Alignment: Partner with marketing and product teams to bring customer insights to life — ensuring integrated go-to-market motions, coordinated messaging, and frictionless customer journeys that translate into measurable growth.
- Culture of Collaboration & Curiosity: Foster an environment where innovation and execution coexist — where teams experiment, learn fast, and share best practices that elevate collective performance.
Qualifications:
- 10+ years of experience in sales, business development, or relationship management focused on Vertical Saas, eCommerce, and channel partners.
- 7+ years in eCommerce, vertical Saas, merchant services, or acquiring industry, with a solid understanding of eCommerce technology.
- Proven track record in developing and leading successful sales teams across various geographies and markets, with a focus on driving revenue through partnerships.
- Strong knowledge of the payments industry, including PayPal products and competitor offerings, with insights into geographic nuances that inform effective channel partner strategies.
- In-depth understanding of customer payment needs and market trends, with a focus on key touchpoints across the sales funnel.
- Excellent ability to manage team performance on a day-to-day basis, ensuring alignment with annual and quarterly targets.
- Experience collaborating across regions and functional teams to achieve common goals within a hands-on, results-oriented environment
- Proven track record of driving operational excellence with a focus on P&L management.
- Creative problem solver with the ability to develop innovative solutions.
- Demonstrated success in executing against goals, balancing attention to detail with effective delegation.
- High sense of urgency and capability to manage multiple projects simultaneously.
- Strong business acumen with a solid understanding of product strategy, excelling at identifying opportunities and navigating challenges. Expert negotiator in enterprise and technical sales.
- Distinctive strategic, analytical, and problem-solving skills, with experience building trusted relationships with executive stakeholders.
- Exceptional communication skills, capable of crafting compelling narratives to influence technical and business stakeholders at all levels, including C-suite.
- Comfortable operating in ambiguous, fast-paced environments with evolving global products.
- Proficient in data modeling and analytics, turning insights into actionable business recommendations to optimize strategy.
- Bachelor's degree required. Masters is a plus.
Travel Percent:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The US national annual pay range for this role is $300,000 to $515,900
Our Benefits:
Any general requests for consideration of your skills, please