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You will be able to troubleshoot and solve most infrastructure issues and engage other appropriate solutions groups on more complex problems to drive solutions.
Key job responsibilities
• SAFETY
Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture.• DATA CENTER OPERATIONS (DCO)This position involves:
o Diagnosing hardware and network problems followed by physical repairs
o Troubleshooting events within internal Service Level Agreements (SLAs)
o Performing root cause analysis of equipment failures• Manual handling and lifting of equipment may be required (weight limits in accordance with regulations)
• Working rotating shifts (morning/late/night) as well as weekends to maintain the 24/7 data center environment
• On-call rotation reaction to off-duty emergency calls
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?Inclusive Team CultureMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
- High school or equivalent diploma
- Experience with computer hardware troubleshooting and repair
- Experience in networking
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