What you'll do...
What you'll do...
Leveraging industry-leading technology and project management practices, the Device Lifecycle team provides a ready-to-use laptop to every new hire by their first day, proactively refreshes laptops of existing associates, and supports with laptop break/fix scenarios, across all of the US Home Office domain.
You’ll sweep us off our feet if:
- You have a deep technical expertise with end-user client technology such as Mac OS and Windows OS, including hands-on provisioning and break/fix experience (experience using/working with AutoPilot & Zero-touch, InTune, SCCM, and JAMF) as well as developer/coding experience to automate processes & optimize ways of working
- You're an agile leader that can communicate with, inspire, and influence others and have a track record of sharing your knowledge to help grow leaders
- You're passionate about delivering a digital experience that exceeds the expectations of our customer, the associate
- You're an analytical problem solver and strategic thinker that enjoys process improvement, storytelling and using data to make decisions
- You're a change agent; not only do you personally enjoy changing or expanding your scope to help meet the needs of the business, but you also have experience implementing large change management initiatives
- You're a team player that enjoys a fast-paced atmosphere, embraces a high-performance culture, and can easily flex to meet the needs of our teams
- You're a technologist who solves problems in creative ways
- You're organized, disciplined, and can manage multiple complex projects simultaneously
- You're a master at making technical solutions easily understood by non-techies
- You're stimulated by challenges and are ready to engage at Fortune-1 scale
You’ll make an impact by:
- Leading strategic technical decision making with various engineering, program, and leadership teams, in relation to our current roadmap and long-range plans
- Mentoring and helping to develop junior engineers
- Establishing and enforcing engineering and operational excellence best practices within the team
- Optimizing and maintaining internal team processes through automation and continuous improvement
- Identifying various KPIs to help measure the team’s productivity and the end-user’s experience in relation to our deliverables
- Leveraging device health data to identify opportunities and make strategic recommendations to improve our device lifecycle strategy
- Increasing communication, collaboration, transparency, and throughput with cross-functional US and international partners, as well as third-party vendors
- Driving progress of our key strategic initiatives to reach team and organizational goals
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see
The annual salary range for this position is $90,000.00-$180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: - Stock
Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, computer engineering, information systems, information technology, or related area and 4 years’experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization-related technologies. Option 2: 6 years’ experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization relatedtechnologies.
Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
805 Se Moberly Ln, Bentonville, AR 72712, United States of America