IBM Senior Payroll Analyst 

Poland, Lesser Poland Voivodeship, Krakow 

508382396

Your Role and Responsibilities
As Payroll Support you will be responsible for executing payroll processes for the assigned set of countries in any of the regions. The set usually includes one or multiple medium-sized or small countries and corresponding customer service. The set may also include responsibility for any centralized function. The assignment of countries or functions may change regularly to ensure the proper backup plan. People successful in this role demonstrate the ability to perform the tasks in compliance with existing procedures, strong customer focus as well as proactiveness.

Scope of duties:

• Deliver the highest quality of service in payroll operations by executing all activities in compliance with existing procedures and customer requirements
• Process any payroll data in accordance with legal, IBM and the customer requirements related to personal data protection
• Ensure the timeliness of payroll processing (sending inputs to payroll services providers, approving payrolls)
• Ensure the timeliness of payroll payments processing (requesting uploads and payments releases, initiating manual payments, uploading payroll payments into the bank system, monitoring the rejected payments)
• Carry out the validation of payroll inputs and the reconciliation of output files and properly handle any discovered errors/discrepancies
• Monitor execution of compliance activities if required
• Communicate any risks to payroll process or deadlines in accordance with escalation paths
• Interact with employees, client, payroll stakeholders or third party providers to process payroll data and ensure the correct and timely pay
• Support year end processes or any other country specific processes not related to monthly payroll cycle
• Initiate and actively supporting any continuous improvement activities or other process and/or tools improvements using the existing change management channels
• Request DTP updates if required
• Coordinate the execution of payroll cycle or year end projects for the assigned set of
• countries
• Act as Ops Lead for the assigned projects related to assigned countries or minor/medium
• changes in the process
• Keep the knowledge of processes and country specific information up to date by attending
• recurring courses or any other training activities as well as using existing documentation
• Act as back-up for team members and/or additional functions as assigned by supervisor
• Act as a trainer for assigned trainer-delivered, workshadow or recurring courses

➔ previous experience in payroll or compensation & benefits operations (independent position)
➔ curiosity and need to understand both the details and the context
➔ quick learner with a desire for continuous improvement
➔ sense of ownership of assigned tasks
➔ fluent command of English that enables clear and concise communication
➔ excellent organization and management of own work
➔ ability to coordinate the execution of payroll cycle
➔ accuracy and attention to details
➔ ability to cope with different situations, different requirements, uncertainty and pressure of
time
➔ attitude to view problems as issues to be solved rather than obstacles
➔ good knowledge and practice in using MS Office
Preferred Technical and Professional Expertise