What You Will Do- Create and scale processes across the region to maintain Courier Account Integrity, targeting duplicate or fraudulent accounts.
- Manage the relationship between EMEA Operations and Product teams, including deploying new features, structuring product asks, and tracking bugs.
- Collaborate with local operations to enhance Courier Account Integrity, considering local regulations and nuances.
- Drive headcount efficiency by centralizing and scaling courier-related processes from a regional level.
- Work with cross-functional teams in Amsterdam, including Regional Ops, Legal, Community Operations, Policy, and CRM teams.
Basic Qualifications- At least 3+ years of experience in Business Operations, Business Consulting, or Investment Banking with a strong analytical background.
- A Bachelor’s or Master’s degree, preferably in Economics, Business, Computer Science, or Engineering.
- Advanced analytical skills in SQL and Excel.
- Strong problem-solving abilities and capacity to structure challenges into actionable plans.
Preferred Qualifications- Professional experience in fraud, safety, or online identity verifications.
- Intermediate skills in Python.
- Strong stakeholder management experience, working in diverse, cross-functional, and global environments.
- Proven experience interpreting and communicating data to various audiences, including leadership, and the ability to manage regional projects from design to implementation.
* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .