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JPMorgan USPB Incident & Client Advisory Associate 
United States, Illinois, Chicago 
365113310

09.07.2024

Primary Function

As an Associate Case Manager, you will work within a team environment and demonstrate capability to review risky prospects, clients, accounts and transactions. You must be skilled at identifying significant issues and driving resolution through the proper forum, minimizing losses and reputational damage resulting from high risk clients and transactions. Effective communication and documentation is critical to this process. Advise Bankers and support staff on risk issues and mentor junior members of the team. Develop effective relationships with Bankers and risk management professionals throughout the Company.

Your daily activities will include:

  • Receiving inbound alerts and determining the appropriate disposition, including escalation to Committee
    • Negative news and information from corporate-wide screening
    • Transaction-related alerts
    • Financial crime alerts
    • Elder or vulnerable concerns
  • Providing guidance to Bankers on addressing those matters
  • Performing due diligence and making disposition recommendations for the PB
  • Work with Bankers to develop submissions to the Reputational Risk, AML, or Elder or Vulnerable meetings
  • Providing guidance to Bankers on risk tolerance and client fit for the PB
  • Work with Bankers to develop submissions to the Client Review Forum, addressing risk tolerance and client fit
  • Counseling Bankers on client exits for cause
  • Participate in associated client risk projects as required

Qualifications:

  • Strong ability to analyze problems, with attention to detail
  • Ability to communicate effectively (both oral and written)
  • Ability to coordinate issues, findings and practices with colleagues across regions and/or divisions.
  • Excellent team player - one who is able to prioritize in a fast moving, high pressure, constantly changing environment
  • Strong analytical and problem solving skills with the ability to exercise sound and balanced judgment.
  • Ability to apply business knowledge to new situations

Requirements

  • 3+ years of experience in the financial services industry and/or risk management
  • BA/BS degree or a strong proven risk management/client service track record
  • Advanced degrees, certifications, and licenses a plus (e.g., JD, MBA, CAMS, Series 7)