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Apple Logistics Services Specialist Months Contract Singapore 929470353
28.03.2024
Key Qualifications
- - Minimum 2 years of operational/ customer service experience in either the Logistics industry or within customer organisations handling Logistics partners
- - Good written and verbal communication as well as presentation skills
- - You should preferably have experience with analytics and BI tools and also be good in Excel.
- - Proven understanding of SAP will be advantageous
- - Shown analytical skills and ability to look at operational data and reports daily, understand the broader context of issues and take effective steps to root cause and resolve scenarios or inspire change with the partners
- - Experience working with and delivering to cross-functional partners
- - Great Teammate, adaptable, flexible and forward-thinking to thrive in a dynamic, fast paced environment that undergoes constant change.
- - Ability to work towards timelines is important
Description
Additionally, you will need to identify process improvement opportunities and look into recommendations and alternatives at both a tactical and strategic level. An analytical approach is required as there is a performance reporting element to the job. This necessitates analysing and understanding key behaviour of our partners to identify root causes and subsequently work with partners to apply relevant corrective actions. Perspective of the analytics will also need to be consistent through interactions with key partners in Logistics and the wider Operations team. There will be opportunities to work with the Business Process Re-engineering team to come up with tools, dashboards and reports to continuously improve processes and operational, analytics/ reporting efficiency. Support peak event execution activities as/when required is needed.
Education & Experience
DIPLOMA OR DEGREE IN RELATED FIELD IS A PLUS
Additional Requirements
- A distinct passion for operations with good analytical skills; you should have the ability to evaluate, analyze and present data
- SUPERB COMMUNICATION AND PRESENTATION SKILLS
- Effective time management, ability to multi-task and work in a fast-pace, information-sensitive environment
- As this job is in direct relation to operational volumes, flexibility on working hours is occasionally required
- Organized and able to react to the challenges of a fast environment
- Creative, with a practical approach to problem solving and process improvement
- Apple is an equal opportunity employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace.
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