As the Advanced Field Service Engineer for the Region, you will be responsible for the design, engineering, configuration, implementation, commissioning and ongoing support/maintenance and upgrades of all Operational Technology (OT), Enterprise Applications and Connected Services delivered into the service Line of Business (LOB). This will also include ensuring to adhere to the centralization and standardization of OT, ICT and Cybersecurity implementation and services to promote, deliver and maintain more connected, operational critical solutions to our customers, ensuring alignment and consistency with global standards and guidelines.
KEY RESPONSIBILITIES
- Troubleshoot and resolve complex technical issues for our customers
- Provide advanced technical support and expertise for our Building Automation solutions
- Collaborate with cross-functional teams to ensure successful implementation of our solutions
- Conduct training sessions for customers and field service engineers
- Stay updated with industry trends and advancements, and provide recommendations for improvement
YOU MUST HAVE
- High School Diploma
- Hands on experience in IT/Networking (firewalls, switches, routers)
- Valid Driver's License
- Experience with virtual networks, Hyper-V or similar and managing Information Technology Networks.
WE VALUE
- Bachelor’s Degree in Software Engineering, Electrical Engineering, Mechanical Engineering or Mechatronics Engineering
- Strong understanding of Honeywell’s OT, Enterprise Applications and Connected Services (EBI, DVM, Energy Manager, Forge, OBS, Pulse, Vector etc.)
- Strong understanding of industry standard communications protocols (BACnet, Modbus, OPC, SNMP, API)
- Fundamental knowledge of Honeywell field applications (HVAC, Security, CCTV, Fire etc.)
- Proven track record in a project engineering capacity involved in the design and delivery of technology-based projects
- Involvement in Design and Construct Projects
BENEFITS OF WORKING FOR HONEYWELL
- Medical, Vision, Dental, Mental Health Benefits
- Paid Vacation
- 401k Plan/Retirement Benefits (as per regional policy)
- Career Growth Opportunities
- Professional Development Programs
Additional Information - JOB ID: req471862
- Category: Customer Experience
- Location: 68 Darin Drive,Augusta,Maine,04330-7817,United States
- Nonexempt