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Apple Worldwide Field Engineering Technical Programs Lead United States, Texas, Austin 830441748
18.11.2024
Description
In this role you will: Establish and lead global initiatives, ensuring they align with the strategic goals of the WW Field Engineering organization.Represent the WW Field Engineering Leader in meetings and discussions, advocating for the organization’s interests and initiatives.Deliver special projects initiated by senior leadership, demonstrating tenacity and the ability to navigate unstructured challenges without established playbooks.Collaboration with AppleCare, Services, SWE Product & Program Requirements.
Minimum Qualifications
- Technical & Program Management Expertise
- Bachelor’s degree or equivalent experience in a relevant field.
- Approximately 10+ years of experience in technical program management or similar roles in the enterprise technology sector.
- Familiarity with content management platforms, knowledge-sharing tools, and project management software.
- Extensive experience in the enterprise technology sector, with a deep understanding of the B2B sales landscape and enterprise product offerings.
- Validated experience in technical program management, including successfully leading initiatives with global reach and high strategic importance.
- Familiarity with Apple’s ecosystem and a strong understanding of cloud, enterprise software, and IT infrastructure solutions.
- Ability to engage, influence, and collaborate across cross-functional teams, including sales, marketing, field engineering, and leadership.
- Strong analytical skills with experience using business intelligence tools to create impactful reports, dashboards, and performance metrics.
- Ability to identify operational bottlenecks and implement streamlined processes to enhance team efficiency.
- Experience implementing and promoting standard methodologies to drive team and project success.
- Ability to operate independently, often working on projects without an established playbook, and the persistence to find paths to success.
Preferred Qualifications
- Previous experience in a Chief of Staff or similar role supporting senior executives, ideally in a technical field.
- Experience working in a matrixed environment, with a track record of driving global initiatives while leading diverse partners.
- Excellent written and verbal communication skills, with the ability to distill complex ideas into clear and understandable concepts for both technical and non-technical partners.
- Effective presentation and writing capabilities, with experience presenting to senior leadership.
- Ability to advocate and influence across the organization, gaining support for customized programmatic initiatives.
- Shown ability to handle non-disclosed products and services with the highest degree of integrity and confidentiality.
Additional Requirements
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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