Palo Alto Professional Services Program Manager 

United Kingdom, Scotland 

724357941

As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Key Responsibilities

• Determine project partners and team structure/organization partners will include technical and business resources
• In conjunction with project partners, help ensure the definition of project scope, requirements, and deliverables
• Develop project timeline and landmarks using appropriate tools and techniques
• Build and execute project work plans and revise as appropriate to meet changing needs and requirements
• Identify resources needed and assign individual responsibilities and tasks
• Run day-to-day operational aspects of a project and scope
• Work on services operational projects that target new services IP delivery, partner communications, scheduling, etc.
• Review deliverables prepared by team before passing to client
• Effectively apply Palo Alto Networks Project Management methodology and implement project standards
• Minimize our exposure and risk on all projects
• Ensure project documents are complete, current, and stored appropriately
• Track and report team hours and expenses on a weekly basis
• Provide Executive Dashboards on overall project/program status
• Mentor project managers and project coordinators

Preferred Qualifications

• BS in Computer Science, MIS, Business, or equivalent education/training/experience or equivalent military experience required
• 8+ years of related work experience or leading complex projects desired
• Analyze project profitability, revenue, margins, bill rates, and utilization
• Strong proficiency with project management software, such as Microsoft Project and SmartSheets
• Good presentation skills including written, oral, presentation
• Good organizational skills including tool utilization (spreadsheets, project management tools, mind maps), information collection, attention to detail, and prioritization
• Strong interpersonal skills including appreciation and the ability to elicit collaboration from a wide variety of sources, including upper management, clients, and other departments
• Flexible to shifting priorities, demands, and timelines; able to promptly and expertly react to project adjustments and alterations
• Experience managing large scale (Global) deployments with multiple projects, teams and resources
• Project Management Institute PMP(r) certification or equivalent a plus
• Experience with Google’s G Suite (Drive, Docs, Sheets, and Slides) is a plus

All your information will be kept confidential according to EEO guidelines.