EY Administrative Manager Assistant Director - New Orleans Louisville 

United States, Louisiana, New Orleans 

497095795

You’ll develop and implement administrative strategic plans as well as establish and maintain performance measurements. You’ll also monitor financial and operational performance in accordance with established administrative services parameters. You’ll need to understand the structure and business of the organization and clients they support to effectively manage resources and processes. We’ll look to you to effectively lead and develop individuals and teams by using people management processes and tools that involve staffing, training, supervising, coaching and performance management to achieve optimal performance. You’ll be part of a high-performing, diverse and inclusive team sharing best practices.

Your key responsibilities

• Manages workflow and negotiates assignments for executive assistants based on client need and resources
• Solicits on going feedback from customers to evaluate and coach executive assistants on their performance
• Sets up full project plans including; objectives, milestones, priorities, team, calendar and nature of deliverables
• Focuses on potential project issues to prioritize; resources, timing, quality, scope and risk
• Demonstrates proactive business development by initiating discussions with existing clients on possible additional work and satisfaction with current support
• Coordinates and assists with budget planning and is responsible for operating within approved budget
• Must meet or exceed the needs of our internal clients by partnering with other groups within the matrix organization, cultivating those relationships, aligning people and processes, and identifying workplace efficiencies to add value.
• Anticipates what customers want and follows up to check that internal customers are completely satisfied
• Creates a knowledge transfer culture within a team
• Participates on national or area projects

Skills and attributes for success

• Ability to work with all levels within the firm and build solid relationships with internal groups
• Exercises influence at many levels of the organization
• Proactively identify and address project risks and opportunities
• Ability to manage multiple tasks in a fast-paced environment
• Can pinpoint alternative solutions when necessary
• Excellent communications skills, attention to detail and strong organizational skills
• Project management experience
• Ability to instill confidence and provide leadership in managing people

To qualify for the role, you must have

• Bachelor's degree in a related discipline, or equivalent work experience
• 8-10 plus years of experience
• 3 plus years of experience managing people
• Proficiency in MS Word, Excel, PowerPoint, Teams and Outlook

Ideally, you’ll also have

• Strong MS Office (e.g., Outlook, Word, Excel) and various IOS and Android mobile devices
• Proficiency in MS SharePoint