Amazon Technical Operations Engineer Data Center Engineering 

Australia, Victoria, Melbourne 

413863146

You’ll interface with a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
- Participate in a 24/7 rotating shift pattern
- Undertake and support management of both routine maintenance and emergency service of a variety of critical systems such as switch-gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, fire systems, etc.
- Installation of new rack capacity and provisioning of power/cooling
- On-site management of contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation.
- Establish performance benchmarks, conduct analyses and prepare reports and documentation of all aspects of critical facility infrastructure operations and maintenance. Manage the facility’s assets.
- Generate change management requests & incident management tickets for all facility related events (mechanical, electrical, plumbing) and assist in the resolution of infrastructure engineering and services issues.- Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability as well as assist in the design implementation, commissioning and build out of new data center facilities.A day in the life
No two days are the same in AWS data centres but, typically, your day will include:- Attending operational meetings to foster awareness of important activities across the Melbourne data centre region
- Mentoring and development of less experienced engineering operations technicians
- Planning and scheduling of maintenance activities for critical infrastructure
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life BalanceMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 4+ years of relevant work experience in facilities management, maintaining a datacenter or other critical space facility. Ability to prioritise in a complex, fast-paced environment.
- Experience with, awareness of and adherence to physical security protocol.
- Experience using Microsoft Office (Word/Excel) and web browser-based applications and tooling.

- Bachelor’s degree (Electrical Engineering, Mechanical Engineering or other relevant discipline) or technical (military/trade school/TAFE) degree and relevant experience plus 4+ years of data center management / engineering / operations experience
- Strong understanding of the electrical and mechanical systems used in a data center environment, including but not limited to DRUPS, Transformers, Generators, Switch-gear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs and CRAC units
- Mission-Critical facility management experience for a large enterprise or large Colocation provider
- Experience in management of vendors/contractors performing construction, maintenance and upgrading works in large-scale critical environment
- Data center Project Management/ capacity planning and budgetary experience
- Knowledge in IT services such as servers, network, cabling and platform, and appropriate Security and Safety awareness