Amazon Data Center Operations Technician 

Spain, Aragon, Zaragoza 

209973634

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
· You will interact with stakeholder in Spain and across EMEA, so both Spanish and English language proficiency is essential
· Working to meet SLA’s against assigned trouble tickets via a directed workflow.
· Being first line touch point for hardware troubleshooting and technical issues.
· Performing regular server hardware repairs(drives, motherboards etc).
· Carrying out routine network, server hardware and OS related repairs.
· Working with cross-functional teams on a regular basis to complete routine work.
· Engaging with Smart Hands in EU Regional POPs.
· Adhering to security and safety best practices in the data center.
· Participating in Data Center power & cooling events.
· Participating in team meetings for metric analysis and daily/weekly goals achievement.
· Identifying and help create documentation for use globally.
· Identifying and help create process improvements relevant to the data center environment.
· Performing server upgrades, rebuilds, scheduled works as required.
· Interacting with third party vendors & contractors.
· Contributing to the development of other team members.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- High school or equivalent diploma
- STEM classes or vocational course curriculum education
- Are 18 years of age or older
- Experience with Microsoft Office products and applications
- Work 40 hours/week, and overtime as required
- Work 10 hour shifts as needed
- Experience managing work and priorities through a ticketing system and coordination with Manager

- Knowledge of computer hardware components and operating systems