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Capital One Manager Project Management - Retail Direct Banking 
United States, Virginia, Arlington 
110326707

20.11.2024
Center 2 (19050), United States of America, McLean, Virginia Manager, Project Management - Retail and Direct Banking

one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet,We nurture a work environment where people with a variety of thoughts, ideas and backgrounds,place to work.

As a Manager level Project Manager, you will have the opportunity to lead projects that supportnew initiatives, especially in our growing third party/vendor management and governance space.You will be instrumental in both developing and sharing out key performance metrics, and leading detailed root cause analysis sessions when vendors aren’t performing. You will work with smart and passionate people to influence change when needed. You will be challenged to excel and lead alongside the brightest talent in the industry.

transactions and employing sound management of third-party vendors.

General Responsibilities:

  • Developing and implementing projects to support key initiatives, including third party/vendor management and oversight

  • Developing and monitoring key performance metrics for vendors

  • Leveraging strong problem solving and influencing skills to ensure projects deliver on intent, and change is implemented when needed

  • Ensuring projects, such as new vendor setup, vendor risk mitigation, vendor performance monitoring, as examples, are being documented and communicated appropriately to mitigate risk and to be delivered on time

  • Building relationships and collaborating with key stakeholders, including Retail Operations, Risk, Compliance, Legal, and Enterprise Service Management, to ensure accurate and timely delivery of commitments

  • Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment

  • Excel in a dynamic, team based environment

  • Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

Basic Qualifications:

  • Bachelor’s Degree or Military experience

  • At least 3 Years of Vendor Management experience

  • At least 4 Years of Project Management experience

Preferred Qualifications:

  • Masters / MBA degree

  • 5+ years of Project Management experience

  • 5+ years of Vendor Management experience

  • PMP, Lean, Agile or Six Sigma certification

How our hybrid model works

This role is hybrid meaning associates typically spend about half their time (2-3 days per week) in-person at one of our offices listed on this job posting. Monday and Fridays are enterprise-wide virtual work days. Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.