דרושים Support Associateopstech

Provide technical support to Armis employees. Implement, deploy and manage IT & Security asset management systems and processes. Manage physical and virtual assets' lifecycle, contracts and support. Responsible for global...

Receive, analyze, and resolve customer requests via live chat and ticketing. Determine the best course of action that will lead to the quick and successful resolution of customer requests. Solve...

Lead the Field Services organization, encompassing Field Engineering and Technical Support, to drive operational excellence and customer success. Collaborate with the executive leadership team to develop and execute strategic initiatives...

5-8 years of relevant experience. Prior experience as a Support Account Manager, Service Account Manager, Escalations Engineer, Technical Account Manager, Support Engineer, Professional Services Engineer, Storage Administrator and/or a Project...

Assisting Akamai's support engineers to resolve customer issues and serving as a subject matter expert to resolve customer questions and issues. Leading investigations on Akamai's Guardicore Micro segmentation and Zero...

Responsible for on boarding customer-specific configurations, Integrations and business requirements for new and existing customers. Responsible for on premise software upgrades. Ensure successful ongoing operations with knowledge transfer to customers....

Conduct in-depth analysis of vast and intricate data sets, reflecting the behaviors of millions of users, to swiftly address technical production incidents. Take charge of the resolution process for cases,...