דרושים Sales Operations Analyst ב-United States, New Jersey, Jersey City

As a Payments Business Manager in EMEA Liquidity & Account Solutions, you will take a collaborative approach, building and maintaining relationships as a key part of this role. You will work globally across a diverse set of stakeholders in a dynamic environment. This role offers visibility across the Payments organization and the chance to work closely with a wide variety of stakeholders; a learning mindset is essential.

Job Responsibilities:

• Collaborate with business leads to explain financial performance and revenue/expense drivers for their products, advising on strategic and tactical goals.
• Use Excel for data interpretation and PowerPoint for crafting narratives that link data to real-life activities.
• Effectively interact and influence stakeholders of varying seniority and geographic locations.
• Provide a high level of responsiveness to executive requests related to project management, presentation development, and business analysis.
• Facilitate global communication of business strategy, performance, and priorities.
• Organize complex information in a strategic and compelling way.
• Manage client pipeline and conduct trend analysis.
• Coordinate team activities and prepare materials for town halls, employee recognition, and strategy sessions.
• Support audit, regulatory, and compliance deliverables.
• Ensure adherence to LOB and corporate-wide objectives and policies.
• Build effective relationships and work closely with F&BM colleagues across the CIB organization.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree and experience in a strategic or similar role.
• Extensive experience within Financial Services (Transaction Services).
• Proficiency with Excel and PowerPoint
• Strong organizational and time management skills; flexibility, ability to prioritize requests and multi-task.
• Enthusiastic, self-motivated, and effective under pressure.
• Strong analytical and numeric skills, excellent attention to detail.
• Effective communication, influencing, and relationship-building skills; team player.
• Ability to work well individually and partner effectively.
• Pro-active and problem-solving mindset with ability to identify, present, and implement solutions.
• Comfortable presenting to senior audiences, strong written and verbal communication skills.
• Self-motivated, tenacious, and able to work with a high degree of independence.
• Understanding of liquidity products.

Preferred Qualifications, Capabilities, and Skills:

• Experience in global communication and strategic analysis.
• Expertise in storytelling with data and crafting compelling narratives.
• Ability to work cross-functionally with multiple competing priorities and deliverables.
• Experience in client pipeline management and trend analysis.
• Familiarity with audit, regulatory, and compliance processes.
• Strong design acumen and expertise in Excel and PowerPoint techniques.
• Experience in coordinating team activities and preparing strategic materials.

As a Sales Success Credit Support Manager within the Sales Success Credit Support team, you will lead the team in supporting GCB Payments Sales. You will develop and maintain subject matter expertise of Payments products and their associated credit facilities, collaborate with stakeholders on projects, and manage exception reporting and feedback. Your role will involve creating process models, specifications, and management presentations, while ensuring clear communication and partnership with stakeholders to achieve common goals.

Job Responsibilities:

• Develop and maintain subject matter expertise of Payments products and their associated credit facilities including the business and application flows.
• Develop and maintain subject matter expertise in the various systems and tools used by the team to monitor credit.
• Support stakeholder requests such as facility analysis / reporting, answering questions on how to setup and maintain Payment facilities, and resolving setup issues identified on exception reports.
• Manage the creation of exception reporting, providing feedback to stakeholders and updates to management.
• Develop and maintain Standard Operating Procedures for different request types
• Collaborate with project stakeholders to determine scope and management of both new and existing projects.
• Work with stakeholders on a structured plan and provide periodic reporting to management.
• Create process models, specifications, diagrams / flows, and management presentations.

Required Qualifications, Skills and Capabilities:

• Experience in global payments, with understanding of credit facilities required.
• Experience in control management
• Experience in project management including scope, planning and risk/issue management.
• Strong understanding of Windows Office
• Data experience
• Ability to clearly communicate, partner and influence - leading others to a common goal.

Preferred Qualifications, Skills and Capabilities:

• Advanced Excel, SQL, Business Objects, Alteryx experience preferred

As a Senior Associate in the Global Sales and Research audit team within the Commercial Investment Banking Audit team, you will lead all aspects of the audit lifecycle including, planning, fieldwork, reporting, validation and continuous monitoring. The role is highly visible and also offers you exposure to senior executives outside of Internal Audit across the bank.

Job responsibilities

• Plan, execute and document audit reports, including risk assessments, audit planning, audit testing, control evaluation, report drafting and follow-up and verification of issue closure while ensuring audits are completed timely and within budget
• Work closely with global Audit colleagues in the early identification of emerging control issues and reporting them timely to Audit management and business stakeholders
• Recognize the confidential nature of Internal Audit communications and access to information; you must be disciplined in protecting the confidentiality and security of information in accordance with firm policy
• Partner with stakeholders, business management, other control groups (i.e. risk management, compliance, fraud prevention), external auditors, and regulators establishing strong working relationships while maintaining independence
• Finalize audit findings and use judgment to provide an overall opinion on the control environment through developing recommendations to strengthen internal controls
• Take ownership of self-development, including stretch assignments, to prepare for greater responsibilities and career growth, and take initiative to seek out opportunity for continued learning
• Stay up to date with industry trends to identify opportunities for game changing innovations or strategic partnerships

Required qualifications, capabilities and skills

• 5+ years of experience in internal and external auditing experience, or relevant business experience
• Bachelor's degree (or relevant financial services experience)
• Experience with internal audit methodology and applying concepts in audit delivery and execution
• Solid understanding of internal control concepts, with the ability to evaluate and determine the adequacy of controls by considering business and technology risks in an integrated manner
• Strong interpersonal and influencing skills, with the ability to establish credibility and build strong partnerships with senior business and control partners
• Strong analytical skills particularly in regard to assessing the probability and impact of an internal control weakness
• Flexible to changing business priorities and ability to multitask in a constantly changing environment

Preferred qualifications, capabilities and skills

• Advanced Degree in relevant discipline
• Prior experience in Internal Auditing with Big 4 accounting firm in the financial services industry

As an UK Property Management head – Global Real Estate – Vice President in Global Real Estate department you will be responsible for the property management vendor partners within SLAs and KPIs, and overall program objectives within the UK sub-region

Job responsibilities

• Manage property management vendor partners within agreed objectives, service level agreements (SLAs), and key performance indicators (KPIs), ensuring vendor performance aligns with expectations.
• Oversee day-to-day programs to support the sustainability agenda, including waste recycling and utility consumption monitoring and control.
• Coordinate with the engineering team to ensure an effective hand-over process of new facilities from Design & Construction (D&C) to the property management and engineering team.
• Develop and maintain strong internal client relationships with key stakeholders, including Technology, Security, Resiliency, Risk and Compliance, and various lines of business.
• Support the Fire Life Safety (FLS) and Environmental Health and Safety (EHS) agenda within the sub-region by working closely with program leads.
• Structure and leverage the property management platform to execute Moves, Adds, and Changes (MAC) and churn jobs in the sub-region in a cost-effective and timely manner.
• Champion and manage the repairs and maintenance of facilities in partnership with engineering partners.
• Support the development of the property and workplace experience management budget and manage expenses within budget.
• Manage the oversight of processes and procedures to ensure alignment and compliance with JPMC and appropriate regulatory policies.
• Coordinate closely with D&C PMO to deliver timely and cost-effective services to clients.
• Collaborate with the Sourcing team to maintain strategic vendor partnerships, ensuring alignment with objectives, SLAs, and KPIs

Required qualifications, skills and capabilities

• Extensive management and leadership role in corporate real estate, property management service industry, and flex office market
• High performing communications, collaboration and management skills/managing teams
• Passion towards delivering workplace experience
• Flexibility and commitment towards off-hours issue resolutions
• Capable planning and programming skills

With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.

As an Operations Analyst- Loan Sales in Home Lending, you will be responsible for allocating and delivering mortgaged back securities (MBS), ensuring compliance with investor and regulatory requirements and support the line of business by performing complex operational loan sales and analytical tasks with a focus on investor related loan edit problem solving. You will drive end to end loan quality, recommend operational reengineering opportunity, and lead automation initiatives to benefit streamlined salability processes.

Job responsibilities

• Control tasks for loan sales operations including end to end pooling, allocation, defect identification/remediation, and oversight
• Comprehend investor data requirements and accurately cure related loan quality edits efficiently
• Develop and understand automation solutions for internal operational workflows and builds tools which will optimize and reduce manual processes.
• Lead citizen development initiatives to benefit streamlined salability processes
• Create reporting, interpret results and convey in a concise, straight-forward, and professional manner for all levels of operational staff from supervisors to senior level management.
• Spearhead projects & tasks by ensuring timely completion and articulate any issues and risks to management
• Ensure the integrity of data through automated extraction, translation, processing, analysis, and reporting

Required qualifications, capabilities, and skills

• Analytical skills with independent and logical problem solver and able to synthesize data, identify trends, and project outcomes.
• Ability to organize and prioritize multiple projects and responsibilities with accuracy, attention to detail and limited supervision with very short turnaround times.
• Ability to react quickly and decisively in high stressed situations and ability to lead projects and initiatives, prioritize work, meet deadlines and escalating any issues to management
• Expert level PowerPoint and Excel and Working knowledge of either Alteryx, UiPath, Xceptor or Tableau
• Strong written and verbal communication skills with ability to influence and work collaboratively with diverse/cross-functional teams and develop and maintain effective relationships with a wide range of stakeholders.
• Ability to create presentations for all levels of management and effectively report with an executive presence and creating complex reporting with compelling key messages.
• Ability to work with audit, compliance and regulatory constituencies to manage work in accordance with established procedures and demonstrate accountability for work processes and the associated risks and controls.

Preferred qualifications, capabilities, and skills

• Bachelor’s Degree, majored in Finance, Economics, Statistics, Math, Business Administration, or Computer Science
• 3-5 years Mortgage Banking experience
• Knowledge of mortgage based operating systems including Black Knight, FHLMC Loan Selling Advisor, FNMA Loan Delivery, GNMA SFPDM

As an Associate on the TA Ops team, you will be working in a fast-paced environment, handling various tasks such as booking/reviewing subscriptions and redemptions, moving cash for Clients/Funds/Investors, and reviewing KYC/AML. You will collaborate with Accounting, Tech, Client Service, and Product teams to implement change and deliver the best results for our business. You will learn all about the Transfer Agency world and be “Audit Ready” at all times.

Job responsibilities:

• Work on a team of highly dedicated individuals to ensure accurate and timely processing of all Fund and Investor level activity (NAV entry, series consolidation, capital activity, contact/wire updates, etc.)
• Serve as the main contact for a portfolio of clients; answer all phone calls and emails pertaining to those relationships and demonstrate ability to resolve inquiries quickly and accurately
• Perform completeness reviews in a quality assurance capacity as it relates to investor or fund activity/changes; ensure all work is ‘Always Audit Ready’
• Produce and review client and investor level reporting, such as monthly/quarterly statements, contract notes, order acknowledgements, and regulatory reports
• Take on and complete ad-hoc reporting as necessary such as the preparation of board reports, system extracts, K-1 distribution, audit requests, etc.
• Manage the final signoff process for investor transactions and resolve any outstanding documentation, including KYC/AML documents
• Follow JPMorgan's established processes and procedures and modify/iterate processes and procedures to continually improve accuracy, reduce redundancy, and mitigate risk

Required qualifications, capabilities, and skills:

• Dedicated to superior client service and able to remain poised under pressure
• Team player, professional and proactive approach to work, positive attitude
• Very strong communication skills both oral and written
• Excellent interpersonal skills
• Ability to work with a high level of precision in a fast-paced, deadline-driven environment
• Ability to collaborate and solve problems that involve multiple stakeholders
• Ability to work independently with strong follow-through

Preferred qualifications, capabilities, and skills:

• Bachelor's degree required (business discipline preferred)
• Minimum 3-5 years’ experience in the Financial Services industry, preferably experience with a Fund Administrator, Hedge Fund, or Private Equity Fund
• Extensive working knowledge of Microsoft Office products including Word, Excel (vlookups, etc.), and Outlook
• Client Service: Anticipate and identify customer needs; take action to meet customer needs; develop effective working relationships with internal and external customers; continually search for ways to increase customer satisfaction
• Risk Aversion: Demonstrate a keen eye for details; look for and mitigate inherent and residual risks
• Adaptability: Confidently handle day-to-day work challenges; willing and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change; shows resilience in the face of constraints, frustrations, or adversity
• High Aptitude: Able to quickly understand technical, procedural, and functional information to solve problems and deliver information to clients and investors
• Communicate Effectively: Demonstrate and convey an understanding of the comments and concerns of others; listen well in a group
• Analyze and Solve Problems: Gather relevant information systematically; consider a broad range of issues or factors; grasp complexities and perceive relationships among problems or issues; include others in problem-solving efforts when appropriate
• Foster Teamwork: Builds effective teams committed to organizational goals; fosters collaboration among team members and among teams

Job responsibilities

• Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
• Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
• Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
• Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
• Delivers regular insights and reporting to stakeholders on performance, risk, and outcomes
• Works closely with product, program team, and other Agility coaches to build an achievable roadmap aligned with the Infrastructure Platform goals
• Communicates product execution, onboarding status, business metrics, in monthly business reviews

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in program management or performance optimization
• Proven ability to manage and implement operational effectiveness initiatives
• Proven ability to operate within the product development life cycle and agile methodologies
• Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and decision-making processes within the domain context
• Good analytical skills with the ability to use data to make informed decisions and identify areas for improvement
• Good presentation skills and ability to effectively communicate and plan changes across multiple key groups within the organization
• Comfortable working with a wide audience varying in degrees of seniority and ability to develop effective relationships with key business partners with the ability to articulate complex ideas, concepts, and solutions
• Proven experience developing lasting cohesive partnerships with the business, operations, technology and other key stakeholders in an Enterprise Organization

Preferred qualifications, capabilities, and skills

• Domain knowledge or previous experience within Infrastructure or Technology Platforms
• Working knowledge of Agile methodologies and tools such as Jira, Confluence, and Jira Align
• Technical background with one or more Public Cloud platforms, AWS, GCP, Azure