דרושים Business Finance Analyst ב-Nice

Objectives:

1. To identify and execute actions to put in place quality gates and validation mechanisms in order to eliminate billing errors
2. To use Billing expertise to review credit and invoice correction cases before approval in order to ensure NiCE do not over-compensate customers for errors

Tasks:

1. Review all credits, invoice corrections, backbills and re-bills cases and actions before execution

1. Modify $ amount, as applicable, for COO & Business Finance final approval
2. Capture systematically all data related to the error - how, why, when and who
3. Identify required quality gates, validation mechanisms and process changes
4. Lead pro-active search and fix for similar dormant errors, before they occur

1. Roadmap development and execution:

1. Participate in aggregating required changes into prioritized billing excellence roadmap
2. Execute initiatives to put in place quality gates and validation mechanisms

Success measurements:

1. Customer errors / Invoiced customers
2. Billing e-2-e errors / Customer errors
3. % Reduction of credit and re-bill $ amounts between requested and processed

Have you got what it takes?

• Skills: If you enjoy solving complex problems and fixing systems design, you will love it. In addition, Data Analysis, Process Improvements, Business Acumen, Ability to work across teams and functions are necessary skills.
• Experience: 2-3 years in Business Strategy / Operations is a must.

Billing end-to-end Director, Platform LOB

Individual Contributor

Strategic Partnering:

• Align HR strategies with business objectives to support overall organizational goals.

• Collaborate with senior leaders to develop and implement HR initiatives that drive business performance.

Employee Relations:

• Act as a point of contact for employees and managers, addressing concerns and resolving conflicts.

• Foster a positive work environment and promote employee engagement.

Talent Management:

• Support talent acquisition efforts by working with hiring managers to identify staffing needs and participate in the recruitment process.

• Implement talent development programs, including training, career development

Performance Management:

• Guide managers in setting performance goals and conducting performance reviews.

• Provide coaching and feedback to managers and employees to enhance their performance and career growth.

Change Management:

• Assist in managing organizational changes, such as restructures, mergers, or new initiatives.

• Communicate changes effectively and support employees through transitions.

HR Policy and Compliance:

• Ensure compliance with labor laws and company policies.

Data Analysis and Reporting:

• Ability to work with data, pull insights and create an action plan.
• Prepare and present reports on HR activities and outcomes.

Employee Engagement and Culture:

• Support the organizational employee surveys and implement action plans based on feedback.

Have you got what it takes?

• Should have at least 5 years’ experience in the field of HR as an HR Business partner.

• Ability to influence and partner with different levels of the organization to achieve results.

• Strong business and HR acumen, including strong problem-solving skills, critical thinking, and self-initiative.
• Demonstrated ability to coach managers and supervisors to use company best practices for maximum effectiveness.

• Empathy and Active Listening: Understanding employee concerns and needs, which helps in building trust and improving engagement.

• Innovation and Creativity: Bringing innovative HR practices and creative solutions to address complex HR challenges and improve organizational effectiveness

Director, HRBP
Individual Contributor

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This is more than just a Business Analyst role — it’s an opportunity to be deeply involved across the entire software development lifecycle, from, while working with cutting-edge. You'll lead Agile delivery initiatives, optimize development workflows, and work alongside a dynamic, collaborative team with exceptional spirit and energy.

How will you make an impact?

• Lead the global ALM team in driving Agile best practices, managing backlogs and sprints, and facilitating key ceremonies.
• Serve as the primary liaison between ALM and R&D stakeholders across NICE business units.
• Collaborate with cross-functional teams to define requirements, align priorities, and guide technical discussions.
• Own the governance and optimization of critical cloud-based ALM tools, including Jira, Confluence, GitHub, Bitbucket, Veracode, SonarQube, Docker, Monitaur , and more.
• Continuously identify and eliminate delivery bottlenecks, championing process improvement and innovation.
• Foster a culture of accountability, creativity, and team empowerment.

Have you got what it takes?

• 4+ years of experience as a Scrum Master, Product Owner, or similar Agile leadership role in a technical environment.
• Proven success in managing Agile delivery and leading technical projects end to end.
• Deep knowledge of Jira Cloud architecture and ecosystem (Hands-on expertise – advantage)
• Strong organizational and communication skills, with the ability to lead cross-functional teams and manage complex initiatives.
• Experience with cloud-based systems and modern software development tools.
• Analytical mindset with a proactive, solution-oriented approach.
• Strong interpersonal skills and fluency in English and Hebrew , both written and spoken.

You will have an advantage if you also have:

• Experience in product management or strategic business analysis roles.
• Background in global enterprise environments, working across multiple time zones and cultures.
• Experience leading Agile ceremonies and coaching teams on Agile principles.

IC

.

This is more than just a Business Analyst role — it’s an opportunity to be deeply involved across the entire software development lifecycle, from, while working with cutting-edge. You'll lead Agile delivery initiatives, optimize development workflows, and work alongside a dynamic, collaborative team with exceptional spirit and energy.

How will you make an impact?

• Lead the global ALM team in driving Agile best practices, managing backlogs and sprints, and facilitating key ceremonies.
• Serve as the primary liaison between ALM and R&D stakeholders across NICE business units.
• Collaborate with cross-functional teams to define requirements, align priorities, and guide technical discussions.
• Own the governance and optimization of critical cloud-based ALM tools, including Jira, Confluence, GitHub, Bitbucket, Veracode, SonarQube, Docker, Monitaur , and more.
• Continuously identify and eliminate delivery bottlenecks, championing process improvement and innovation.
• Foster a culture of accountability, creativity, and team empowerment.

Have you got what it takes?

• 4+ years of experience as a Scrum Master, Product Owner, or similar Agile leadership role in a technical environment.
• Proven success in managing Agile delivery and leading technical projects end to end.
• Deep knowledge of Jira Cloud architecture and ecosystem (Hands-on expertise – advantage)
• Strong organizational and communication skills, with the ability to lead cross-functional teams and manage complex initiatives.
• Experience with cloud-based systems and modern software development tools.
• Analytical mindset with a proactive, solution-oriented approach.
• Strong interpersonal skills and fluency in English and Hebrew , both written and spoken.

You will have an advantage if you also have:

• Experience in product management or strategic business analysis roles.
• Background in global enterprise environments, working across multiple time zones and cultures.
• Experience leading Agile ceremonies and coaching teams on Agile principles.

IC