דרושים Operations Consultant - Sanctions Screening ב-Bank Of America ב-United States, Charlotte

This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.

Responsibilities:

• Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
• Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
• Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
• Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
• Performs QA activities including executing on controls, managing cases, and reporting results
• Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
• Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting
• Accountable for the SSCoE (Sanctions Screening Center of Excellence) that reviews all of Bank of America’s customers and transactions to ensure compliance with Bank of America’s Economic Sanctions Program

Required Qualifications:

• Minimum of 1 year experience in Operations or Compliance
• Analytical and detail oriented
• Excellent communication skills, written and verbal
• Intermediate skill level using Microsoft Excel
• Ability to work independently, as well as, within a team
• Overtime as required
• Acts as an ambassador of the risk culture

Desired Qualifications:

• Previous Economic Sanctions, AML, Wire Transaction and/or previous Compliance experience highly desired
• Problem Solver
• College degree or commensurate experience
• SQL and/or coding experience
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
• Excels in working among diverse viewpoints to determine the best path forward.
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base

Skills:

• Controls Management
• Issue Management
• Monitoring, Surveillance, and Testing
• Quality Assurance
• Risk Management
• Analytical Thinking
• Attention to Detail
• Critical Thinking
• Problem Solving
• Written Communications
• Decision Making
• Innovative Thinking
• Prioritization
• Recording/Organizing Information
• Research

This job is responsible for the day-to-day resolution of complex problems and the research and execution of complex transactions for a single site/business unit or smaller business unit(s). Key responsibilities include strategically advising upon the design, development, and implementation of products, systems, and services using discretion within the project management methodologies.

Responsibilities:

• Advises on the design, development, and implementation of complex products, systems, and services in an operations environment using discretionary judgment
• Advises on projects and directs activities of a team related to special initiatives
• Advises as a technical expert in assigned area, providing an understanding of the business unit's operations processes and implications on other groups within the operations function
• Consults on present-state, develops alternative future-state approaches, and facilitates implementations by creating a clear and coherent approach to guide effective program/initiative setup, execution, and control
• Identifies and recommends responsibilities and accountabilities for key programs/projects
• Perform sanctions reviews on a variety of different Transactions
• Ensure compliance with regulators such as OFAC (Office of Foreign Assets Control)
• Monitor queue volumes and priorities
• Communicate with different Lines of Business to retrieve information or advise of adverse decisions

Required Qualifications:

• 2+ year experience in Operations or Compliance
• Experience & knowledge of economic sanctions program requirements and disposition of sanctions alerts or extensive background with wires and/or ACH experience
• Experience in client due diligence and KYC
• Highly organized individual - Demonstrates a bias for action and a commitment to achieving sustainable results. Makes timely and fact based decisions
• Analytical and detail oriented.
• Ability to work under pressure, meet deadlines and navigate change
• Ability to work independently, as well as, within a team.
• Strong risk framework and approach.
• Ability to prioritize, use own initiative and be flexible
• Good oral and written communications skills.
• PC proficiency and excellent Keyboarding/Typing skills.
• Overtime as required

Desired Qualifications:

• Experience in Global Banking & Markets business process
• Knowledge of Excel, Word, Outlook
• Team player attitude, enthusiasm and commitment
• Monitor work flow and team progress, provide feedback to manager/team
• Monitor escalations received from Lines of business and response in timely manner
• Coordinate with other sites/regions to ensure daily SSCOE goals are met
• Provide training to new hires and up skill training to existing associates
• Ensure existing training is updated appropriate to adjust for changes in environment over time

Skills:

• Customer and Client Focus
• Problem Solving
• Risk Management
• Adaptability
• Attention to Detail
• Collaboration
• Critical Thinking
• Issue Management
• Analytical Thinking
• Decision Making
• Oral Communications
• Presentation Skills

Responsibilities

• Capture and translate business requirements into infrastructure and system design for specific implementations.

• Provide consulting services to Core Technology Infrastructure line of business and technical partners.

• Execute procedures reliably and escalate appropriately to solve incidents quickly.

• Support change implementations and proactively identify potential issues resulting from the changes.

• Perform access and physical provisioning /deprovisioning, additions, modifications, and deletions for infrastructure and applications.

• Fulfill requests from business users and operations.

• Provide release support when needed and participate in work engagement.

• Provide full lifecycle management of the infrastructure and application environments.

• Install, configure, upgrade and patch IBM MQ V9.2 or higher software to maintain current versions.

• Perform provisioning and renewal of IBM MQ digital certificates to enable securing of IBM MQ channels with TLS for authentication and encryption.

• Implement IBM MQ security features TLS, OAM, CONNAUTH and CHLAUTH to ensure IBM MQ Queue Managers, Channels, and Queues are secured with appropriate encryption, authentication, and authorization.

• Design and implement highly available solution architectures with both Replicated Data Queue Managers (RDQM) and RedHat pacemaker for IBM MQ.

• Administer IBM MQ objects with both meshIQ Navigator and the IBM runmqsc command line utility.

• Build solutions and technology, leveraging automation and monitoring solutions, including BladeLogic, Splunk, and Dynatrace, in compliance with Information Security standards.

• Remote work may be permitted within a commutable distance from the worksite.

Required Skills & Experience

• Master's degree or equivalent in Engineering (any), Information Systems, CIS, MIS or related: and

• 3 years of experience in the job offered or a related IT occupation.

• Must include 3 years of experience in:

• Installing, configuring, upgrading and patching IBM MQ V9.2 or higher software to maintain current versions;

• Performing provisioning and renewal of IBM MQ digital certificates to enable securing of IBM MQ channels with TLS for authentication and encryption;

• Implementing IBM MQ security features TLS, OAM, CONNAUTH and CHLAUTH to ensure IBM MQ Queue Managers, Channels, and Queues are secured with appropriate encryption, authentication, and authorization;

• Designing and implementing highly available solution architectures with both Replicated Data Queue Managers (RDQM) and RedHat pacemaker for IBM MQ;

• Administering IBM MQ objects with both meshIQ Navigator and the IBM runmqsc command line utility; and,

• Building solutions and technology, leveraging automation and monitoring solutions, including BladeLogic, Splunk, and Dynatrace, in compliance with Information Security standards.

If interested apply online ator email your resume toand reference the job title of the role and requisition number.

Job Description:

This job is responsible for analyzing, improving, and optimizing the operations within the Transactional Foreign Exchange Remittance Transfers group. The team specializes in investigating and resolving client claims for remittance transfers in foreign currency. You will be responsible for end-to-end management of foreign currency wire investigations, break reconciliations, trade reversals, risk management and compliance reporting ensuring accuracy and timeliness according to Regulation E. TFX RT is also responsible for staying current with foreign currency updates to enhance client experience. You will work closely Front Office teams, trading desks, foreign bank partners and other line of business for wire investigations. The role will require you to identify operational inefficiencies and trends to drive process improvements and support the operations. In this role, you will also be required to use critical thinking skills to navigate gray areas within the operation in a fast paced and high-risk environment.

Required Qualifications:

• 1 year experience in foreign exchange operations, financial operations, or a similar role

• Risk and resolve experience

• Experience with Microsoft Office Suite

• Strong oral, written, and interpersonal communication skills

• Strong organizational skills

• Strong attention to detail

• Ownership and accountability for delivering high quality work

• Ability to prioritize effectively, adapt, and meet deadlines

Desired Qualifications:

• Experience with payment investigation systems: Global Investigations-Payments/Wires, Cash Manager, QZ Task, Cashpro FX

• Experience implementing process improvements and automation

• Understanding of Dodd Frank

• Demonstrates leadership, leading through change and process improvements to deliver results

Additional Skills Used:

• Controls Management

• Stakeholder Management

• Strategy Planning and Development

• Continuous Improvement

• Drives Engagement

• Influence

• Strategic Thinking

• Data and Trend Analysis

• Decision Making

• Problem Solving

• Quality Assurance

Hours 8 AM - 5 PM

This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members.

LOB Description:

Key point of contact for Global Clients for Allocation/Confirmation related queries within BofA across product, market, entity, trade status. Candidate must be on hand to offer premium Client service and deal with all Client queries and manage the relationships between our Clients and internal BofA departments. Up to date market knowledge on key initiatives and developments within the clearing and settlement space are essential. Directly interacting with Clients on a daily basis, you will be the main point of contact for clients on all operational issues and will act as Client advocate within BofA to ensure all clients’ needs are met.

Responsibilities:

• Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures
• Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
• Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions
• Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units

Required Qualifications:

∙ Ability to multi-task and operate under high pressure situations.
∙ Excellent communication skills both verbal and written.
∙Strong PC and Microsoft skills particularly with Excel (V/X Lookups, pivot tables)

Skills:

• Attention to Detail
• Customer and Client Focus
• Oral Communications
• Prioritization
• Problem Solving
• Account Management
• Analytical Thinking
• Coaching
• Written Communications
• Mentoring
• Research
• Result Orientation

Job Description:

Job Description:

The
Data Operations Analystsupports the Service Asset Configuration Management (SACM) Operations team which is responsible to ensure the assets (hardware/software) required to deliver services are properly controlled, and that accurate and reliable information about those assets are available when and where it is needed. The SACM Operations team provides reporting and operational capability for managing the inventory within the CMDB; including management of the Remedy internal product catalog.

This job is responsible for developing and delivering data solutions to accomplish technology and business goals and initiatives. Key responsibilities include performing code design and delivery tasks associated with the integration, cleaning, transformation, and control of data in operational and analytical data systems. Job expectations include working with stakeholders and Product and Software Engineering teams to aid with implementing data requirements, analyzing performance, and researching and troubleshooting data problems within system engineering domains.

Responsibilities:

• Manage workorder queue for asset management activities within the CMDB.
• Perform analytical analysis and assessments of data integration sources into the Master Data Warehouse
• Perform and communicate data consistency and accuracy assessments across key IT infrastructure SORs
• Drive future data standardization and quality measurements based on analysis outcomes
• Works across development teams to contribute to the story refinement and delivery of data requirements through the delivery life cycle
• Leverages architecture components in solution development, codes solutions to integrate, clean, transform, and control data in operational and analytical data systems per acceptance criteria
• Builds processes supporting data transformation, data structures, metadata, data quality controls, dependency, and workload management and defines and builds data pipelines and complex data sets to enable data-informed decision making, identifying and raising risks at all stages of the data engineering process
• Develops and executes test plans to produce quantitative results, contributes to existing test suites including integration, regression, and performance, analyzes test reports, identifies test issues and errors, and triages underlying causes
• Drives complex information technology projects to ensure on-time delivery and adheres to team delivery and release processes
• Identifies, defines, and documents data engineering requirements, communicating required information for deployment, maintenance, support, and business functionality
• Works with technology partners and a diverse set of stakeholders to identify and close gaps in data management standards adherence, negotiates paths forward, and helps identify and communicate solutions to complex data problems leveraging knowledge of information systems, techniques, and processes

Required Qualifications

• 3+ years Experience in Data Analysis or Data Integration
• SQL skills against industry standard DBMS (Cloudera, IBM, Trino, Oracle, SQL Server)
• Experience with problem management and ability to dive into root cause analysis.
• Experience with Data quality issues and development of metrics to support improvement of the data quality
• Basic technology knowledge with regards to terminology and database methodology.
• Strong interpersonal and business skills to achieve cooperation/coordination of multiple tasks being performed
• Ability to communicate effectively to multiple levels in technology organization
• Ability to effectively deal with multiple deadline-driven, customer-sensitive projects and tasks
• Strong time management and task prioritization skills
• Ability to communicate clearly and concisely verbally and in writing
• Ability to work with Senior management both on the Technology as well as Business
• Ability to assess and suggest changes to the Master Model over time
• Ability to provide input to reporting and integration requirements

Desired Qualifications

• ServiceNow ITSM experience
• ITIL 4
• Bachelor's degree in Technology from an Accredited University

Skills:

• Analytical Thinking
• Application Development
• Data Management
• Agile Practices
• Collaboration
• Decision Making

This job is responsible for ensuring operational data is fit for purpose, defining controls, and monitoring processes are in adherence to enterprise data management standards. Key responsibilities include triaging and remediating data incidents, performing data analysis, training new users, and performing impact analysis stemming from data updates. Job expectations include helping in defining access and ownership of data by domain, conducting quality control, and overseeing data maintenance.

Responsibilities:

• Primary responsibility is to create / update business rules to minimize the false-positive Sanctions alerts to improve efficiency and effectives of the CoE’s alert review process.
• Manage the multiple on-going initiatives by attending calls from various projects, understand the Sanctions needs from the projects, Provide requirements to the projects and track the status of these projects.
• Analyze alerts on a daily basis to chalk out strategies to reduce the false-positives, using different pattern matching and trending techniques
• Assist in on-boarding new applications / Clients into the Sanctions screening platform requiring detailed discussions with various lines of businesses in understanding the nature and type of data received from and assist in data mapping into standard formats acceptable for Sanctions screening
• Ability to query & analyze the data required for ad hoc requirements on the fly and generate reports for the team to use.
• Work with technology teams for requirements / testing and implementing changes to improve / automate CoE processes
• Ensures data is accurate, complete, and fit for performing data analyses through various testing procedures and data controls which help to identify business insights fit for purpose for a particular product set
• Develops and executes on Enterprise Data Management policies and standards, works across teams to ensure adherence, serves as a key point of contact for all topics related to data compliance, and manages operational elements of the (Enterprise Data Strategy Governance and Operations (EDSGO) relationship
• Manages data related incidents and identifies, communicates, and resolves or escalates issues as needed. Data inquiries include questions related to data issues, availability of data, and potential sourcing alternatives to inform
• Develops, manages, and executes on controls, ensuring tracking, monitoring, and resolution of any control breaches with data platform
• Partners with Business and Technology functions to drive the development of business and functional requirements documents and ensures strategic upstream resolution for data related incidents

Required Qualifications:

• Bachelor's degree in Computer Science, Data Management, Statistics or related fields
• Intermediate knowledge in SQL and using tools like TOAD
• Awareness of AI / Machine learning concepts and ability to implement such strategies
• Experience in data analytics and interpretation of large volumes of data
• Scripting experience with any language like Python, Java, VB

Desired Qualifications:

• Experience in Sanctions / AML processes
• Data transformation / formatting experience and able to work with data in different formats
• Knowledge of Economic Sanctions programs requirements
• Experience in Global Banking & Markets business process
• Experience in Sanctions screening applications like Fircosoft
• Logical thinking capabilities with a technical mind-set
• Advanced knowledge in using Microsoft Excel and MS Access
• Knowledge in using Microsoft products Word, Outlook, Power-point and Visio
• Knowledge of PowerBI /Tableau
• Ability to prioritize, use own initiative, make quick decisions, be flexible and work independently
• Ability to work remotely, with teams spread globally, under pressure, meet deadlines and navigate change
• Ability to work and interact with people from a diverse range of backgrounds and opinions

Skills:

• Data Collection and Entry
• Data Management
• Data Modeling
• Issue Management
• Policies, Procedures, and Guidelines Management
• Analytical Thinking
• Collaboration
• Data Governance
• Data Quality Management
• Data and Trend Analysis
• Business Acumen
• Controls Management
• Production Support
• Regulatory Compliance
• Solution Design