Field Application Engineer jobs

A Field Application Engineer (FAE) is a crucial part of any tech team. FAEs work between the technical and sales teams, making sure that their product is properly represented and understood by customers. They communicate with customers to ensure that the product meets their expectations and needs. The FAE has a good understanding of the customers' needs and can use their technical knowledge to make sure that these needs are met. They detect ways to improve the product and apply the necessary engineering and technological solutions to do so. Therefore, they are in charge of researching and troubleshooting customer issues directly while providing appropriate guidance. FAEs also help make sure that products perform optimally and support customers in the field, so strong customer service and interpersonal skills are essential. Additionally, they collaborate closely with the sales team and other stakeholders to build successful strategies and workflows. At Expoint, you can find an exciting Field Application Engineer role that allows the right candidate to make a difference by applying their engineering and customer service knowledge to help tech companies optimize their products and deliver the best customer experience possible. So, if you have great technical and communication skills and thrive at being the main contact between the company and its external customers, Expoint may have the perfect job opportunity for you.