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Service Desk Technician jobs

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943 jobs found
25.03.2024
A

Amazon Generator Service Technician United States, Virginia

Limitless High-tech career opportunities - Expoint
Description:
DESCRIPTIONThe Generator Service Technician has safety, customer satisfaction, and business responsibilities within data center operations. The person in this role is responsible for identifying, troubleshooting, diagnosing and providing quality repairs...
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23.03.2024
KLA

KLA Field Service Technician United States, Oregon, Hillsboro

Limitless High-tech career opportunities - Expoint
Description:
Base Pay Range: $14.86 $25.25 Per Hour Primary Location:Job dutiesCoordinate troubleshooting and data collection as part of the service organizationDesired skillsCritical thinking and strong analytical skills: ability to collect and...
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22.03.2024
JPM

JPMorgan Technology Operations - Service Desk supporting Home Lending United States, Ohio

Limitless High-tech career opportunities - Expoint
Description:
Support Customers daily utilizing Amelia’s Live Chat feature. Analyze and work Incident tickets to closure within the Service Now tool. Monitor applications, emails, Chats, queues for potential issues. Identify when...
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17.03.2024
A

Amazon Generator Service Technician United States, Virginia

Limitless High-tech career opportunities - Expoint
Description:
DESCRIPTIONAbout AWSThe Generator Service Technician has safety, customer satisfaction, and business responsibilities within data center operations. The person in this role is responsible for identifying, troubleshooting, diagnosing and providing quality...
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26.03.2024
T

Tesla Commercial Field Service Technician United States, Puerto Rico, San Juan

Limitless High-tech career opportunities - Expoint
Description:
Preferred 5 years industry experience, installing, maintaining, and troubleshooting solar PV systems, battery storage or electric vehicle charging stations. Minimum a valid Journeyman Electrician card required to perform electrical work...
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17.03.2024
H

Honeywell Sr Field Service Technician United States

Limitless High-tech career opportunities - Expoint
Description:
Verify system functional performance to ensure proper operations according to contract requirements including testing, calibrating verify system and peripheral device operations as per preventative maintenance schedule. Can program 1 system...
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17.03.2024
H

Honeywell Sr Field Service Technician United States

Limitless High-tech career opportunities - Expoint
Description:
Inspect for Quality. Install or Repair Work Orders. Provide Customer Support. High School Diploma, or equivalent. Some experience in the field. Previous industry experience. Previous technical/installation experience. Previous customer service...
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Limitless High-tech career opportunities - Expoint
Description:
DESCRIPTIONThe Generator Service Technician has safety, customer satisfaction, and business responsibilities within data center operations. The person in this role is responsible for identifying, troubleshooting, diagnosing and providing quality repairs...
Full job details
A Service Desk Technician is a critical position in the tech industry, providing the first line of customer support on the IT side. At Expoint, we are looking for proactive individuals who are eager to provide exceptional customer service and technical problem-solving skills. As a Service Desk Technician, you will be responsible for offering high quality technical support by phone, email and instant chat for a variety of products and services. You will need to have a variety of troubleshooting and resolution skills related to hardware, software, networks and applications, as well as experience with customer service basics. You should have a strong understanding of IT operations and procedures, particularly in network operations and system administration, to provide root cause diagnosis and resolution. You should also have good communication skills and be adept at using customer service software, operating systems, and office products. The Service Desk Technician is expected to follow IT best practices and use the latest tools and technology. You may be asked to address customer complaints or system issues, or provide advice and instructions on multiple products or services. This position requires strong analytical and problem-solving skills, and the ability to think quickly and provide effective customer service. At Expoint, we believe the Service Desk Technician is essential to providing a quality customer experience. Being able to handle large customer inquiries while meeting aggressive timelines is a must. If you’re an industry professional looking to take on device and support challenges, this job is for you.