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Call Center Agent jobs

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951 jobs found
20.03.2024
BOA

Bank Of America Call Center - Telephone Banker United States, Texas, Fort Worth

Limitless High-tech career opportunities - Expoint
Description:
Works with clients to build and deepen relationships by uncovering financial needs and recommending the best products, services, and solutions to meet those needs. Responds to customer inquiries and concerns,...
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20.03.2024
BOA

Bank Of America Call Center - Chat Specialist United States, Texas, Fort Worth

Limitless High-tech career opportunities - Expoint
Description:
Attention to Detail. Customer and Client Focus. Interpret Relevant Laws, Rules, and Regulations. Written Communications. Adaptability. Client Experience Branding. Customer Service Management. Issue Management. Problem Solving. Advisory. Business Development. Client...
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26.03.2024
JPM

JPMorgan Benefit Payment Services Call Center Analyst United States, Delaware

Limitless High-tech career opportunities - Expoint
Description:
Receiving inbound calls. Understanding call requests, problem solving as needed, and routing if required per client profile. Assisting retirees with questions about their pension payments, tax forms, withholdings, etc. Sending...
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18.03.2024
BOA

Bank Of America Call Center - Telephone Banker Specialist United States, Texas, Fort Worth

Limitless High-tech career opportunities - Expoint
Description:
Works with clients to build and deepen relationships by uncovering financial needs and recommending the best products, services, and solutions to meet those needs. Responds to customer inquiries and concerns,...
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18.03.2024
WF

Wells Fargo Fraud & Claims Operations Representatives – Inbound Call Cen... United States, Arizona, Chandler

Limitless High-tech career opportunities - Expoint
Description:
Support fraud and claims functional area by proactively identifying opportunities to improve customer experience, and offer ideas to mitigate risks through effective authentication of customers in order to prevent fraudulent...
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19.03.2024
BOA

Bank Of America Call Center Telephone Banker- Rio Rancho NM United States, New Mexico, Rio Rancho

Limitless High-tech career opportunities - Expoint
Description:
Works with clients to build and deepen relationships by uncovering financial needs and recommending the best products, services and solutions to meet those needs. Responds to customer inquiries and concerns,...
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15.03.2024
BOA

Bank Of America Consumer AML Operations Control Analyst - KYC Call Center United States, Arizona, Chandler

Limitless High-tech career opportunities - Expoint
Description:
Delivers and maintains a commitment to high customer service excellence utilizingrelationship-buildingand problem-resolution skills in a call center environment. Exceeds monthly efficiency objectives and maintains high call quality standards. Required to...
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Call center agents are in high demand in the tech industry due to the need to connect customers with technical support. Expoint, a job searching platform focused solely on the tech industry, is looking for this integral role to be filled. As a call center agent, you will serve as the first point of contact between customers and the technical team. You will be the bridge that connects customers with the resources they need, ensuring that they have good customer experiences. Your focus will be on resolving customer inquiries and responding to requests by providing timely, accurate information. You will need to have excellent communication and problem-solving skills—as you will be talking to customers and troubleshooting issues, it’s important that you are able to multi-task and work efficiently. In addition to responding to customer inquiries and providing technical support, you will be required to maintain call logs and escalate unresolved problems. You will also need to be conscientious of the customer’s needs and be prepared to offer potential solutions. If you’re looking for a chance to hone your communication and problem-solving skills, the call center agent role at the tech-focused Expoint platform might be for you. You will get to work with customers and use your expertise in the tech industry to ensure that each customer is provided with great service.