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5,892 jobs found
25.03.2024
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Microsoft Customer Success Account Manager United States, Texas, Houston
Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experienceOR Bachelor's Degree in Business,...
Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 2+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experienceOR equivalent experience. OR equivalent...
Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience.OR Master's Degree in Business,...
Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience. ORMaster's Degree in Business,...
Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 8+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experienceOR Master's Degree in Business,...
Bachelor's Degree in Business, Sociology, Psychology, Computer Science orrelated field AND 6+ years customer success, solution delivery, practice. OR Master's Degree in Business, Sociology, Psychology, Computer Science,or related field AND...
Enable a variety of client stakeholders on Forter’s portal and technology close to the account going live. Run ongoing training and enablement for clients as well. Quarterback high impact engagements,...
Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experienceOR Bachelor's Degree in Business,...
Are you passionate about the tech industry and customer service? Working as a Customer Success Account Manager for Expoint is a great way to be at the forefront of the tech field.
As a Customer Success Account Manager for Expoint, you’ll be responsible for creating extraordinary experiences for all customers. You’ll apply your customer service and people skills to help customers navigate the process of using Expoint services. You’ll be expected to respond quickly and efficiently to customer inquiries and complaints. You’ll be in direct contact with customers as the primary point of contact for Expoint membership questions, account set-up, billing, technical questions, and more.
In addition, you’ll work with the sales team to convert potential customers into new members and strengthen relationships with existing customers. You’ll monitor customer retention trends, proactively identify problems that could lead to customer churn, and resolve customer issues in the shortest amount of time.
You’ll also have the opportunity to use your creative problem-solving skills to identify and make suggestions on new features to make the Expoint platform even betters.
The ideal candidate for this role will have excellent communication skills and a level of technical industry knowledge. Computer literacy and an understanding of SaaS-based products are required. Experience in tech customer support, operations, or sales is a plus.
If you are looking for an exciting, challenging role at the intersection of customer service and technology, this is the role for you. Join Expoint today and become a part of the team driving tech innovation in the customer success space.