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766 jobs found
07.04.2024
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Fortinet Customer Service Representative United States, California, Sunnyvale
Troubleshoot and resolve Customer Service related queries through phone, chat and web tickets in accordance with Fortinet policies and procedures. Professionally screen incoming customer calls, assist with ticket creation, verify...
Take inbound customer service calls and provide accurate, satisfactory answers to Dental Professional questions and concerns. Take ownership to determine customer’s requirements and recommend appropriate solutions. Effectively multitask while engaging...
Support performance of less experienced Customer Service Representatives, new or enhanced services and procedural changes, and the overall effectiveness of team. Provide feedback and present ideas for improving or implementing...
Provides customer facing support from new customer creation, product/service contract and order management, forecast entry to shipments/returns support. Manages overall customer performance to forecast, including overall regional forecast accuracy analysis,...
Supervise Customer Service Representatives in internal and external customer inquiries, complaints, and disputes resolution tasks and processes to ensure timely completion, quality, and compliance in customer service. Identify opportunities for...
Analyze complex mortgage-related inquiries and identify root causes. Conduct in-depth research using various resources to gather relevant information. Collaborate with cross-functional teams to resolve customer issues effectively. Prepare detailed and...
Troubleshoot and resolve Customer Service related queries through phone, chat and web tickets in accordance with Fortinet policies and procedures. Professionally screen incoming customer calls, assist with ticket creation, verify...
Are you looking for an exciting customer service role in the tech industry? Look no further than Expoint! We are seeking an experienced, detail-oriented, and results-driven professional to join our growing organization as a Customer Service Representative.
In this role, you will serve as the primary contact for customers who are looking for help with their tech-related inquiries and problem-solving. You will provide outstanding customer service while helping customers navigate a variety of technology products and services. You will be responsible for helping customers find the best solutions to meet their needs.
You should be an outstanding communicator and be able to adapt quickly to changing customer service practices as this is an ever-evolving field. You will be the front line for Expoint and the direct point of contact for customers, so excellent interpersonal and customer service skills are a must.
At Expoint, we have a passion for technology and our customer service representatives play a vital role in helping our customers achieve their goals. If you have experience in a customer service-focused role in the tech industry, we want to hear from you!
The successful candidate will be able to build strong customer relationships, resolve customer inquiries quickly and efficiently, and identify customer pain points to better serve their needs. On top of that, you should be able to stay up-to-date with tech industry trends and keep your skills sharp to offer first-class service.
Are you ready to join our mission? Apply now and become part of the Expoint team!