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1,927 jobs found
20.03.2024
BOA
Bank Of America Call Center - Chat Specialist United States, Texas, Fort Worth
Attention to Detail. Customer and Client Focus. Interpret Relevant Laws, Rules, and Regulations. Written Communications. Adaptability. Client Experience Branding. Customer Service Management. Issue Management. Problem Solving. Advisory. Business Development. Client...
Financial incentives for meeting and/or exceeding performance standards, including cash and stock. Medium and Long term career opportunities where internal mobility and promotions throughout the company are actively encouraged. Collaborating...
Works with clients to build and deepen relationships by uncovering financial needs and recommending the best products, services, and solutions to meet those needs. Responds to customer inquiries and concerns,...
Financial incentives for meeting and/or exceeding performance standards, including cash and stock. Medium and Long term career opportunities where internal mobility and promotions throughout the company are actively encouraged. Collaborating...
Works with clients to build and deepen relationships by uncovering financial needs and recommending the best products, services, and solutions to meet those needs. Responds to customer inquiries and concerns,...
Receiving inbound calls. Understanding call requests, problem solving as needed, and routing if required per client profile. Assisting retirees with questions about their pension payments, tax forms, withholdings, etc. Sending...
Support fraud and claims functional area by proactively identifying opportunities to improve customer experience, and offer ideas to mitigate risks through effective authentication of customers in order to prevent fraudulent...
Attention to Detail. Customer and Client Focus. Interpret Relevant Laws, Rules, and Regulations. Written Communications. Adaptability. Client Experience Branding. Customer Service Management. Issue Management. Problem Solving. Advisory. Business Development. Client...
The Expoint Call Center Specialist role is an incredibly important position within the tech industry. This specialist will be responsible for assisting customers with product-related queries and providing solutions for tech related issues. This could be anything from troubleshooting a computer issue, to helping a customer set up a new device.
Call Center Specialists are always the first point of contact for customers, acting as voice or electronic 'front doorstep' for our company. The specialist must be able to respond quickly and accurately to customer inquiries, accurately inform customers of their options, and be willing to provide solutions that exceed the customer’s expectations. They must be able to quickly assess the nature of the customer’s issue, build a rapport and develop positive customer relationships, making sure their service experience is seamless and positive.
Expoint values Call Center Specialists as professionals who drive excellent customer service and are passionate about helping others. To be successful, a specialist should also have a basic understanding of technology and a strong sense of empathy. They should be highly organized and great communicators, both written and verbal. Moreover, they must have the enthusiasm to continuously gain new knowledge and the skill to utilize it.
At Expoint, our Call Center Specialists will be offered competitive wages, flexible hours, and opportunities for advancement. We look forward to having a Call Center Specialist join our team - helping our customers with their tech-related needs quickly and efficiently. If you are up for the challenge, apply today!