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Providing Level 2 technical support across the Guardium security platform. Coverage during EMEA timezone hours as well as coverage for offshift -weekend call out. Ensures support requests from clients are...
Good understanding of ETL. Good understanding of Linux (disk management, memory management, permissions). Good understanding of Networking concepts (DNS, TCP/IP, DHCP, HTTPS, etc.). Be able to read and understand SQL,...
Analyse and resolve customer Incidents by means of knowledge databases and verification of software customising entries and hardware parameters. Report errors and identify possible resolution to development support. Provide consulting...
Comfortable interacting with all levels of customer and Salesforce management. Ability to multi-task and perform effectively under pressure. Critical thinking and problem solving. Database and relational data structures. Familiarity with...
Learn and use groundbreaking technologies. Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs. Interact with leading engineers around the world. Leverage your extensive customer support...
BASIC QUALIFICATIONS Experience maintaining software systems or related fields. Experience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar). Solid understanding of Linux and networking fundamentals. Experience decomposing...
Job DescriptionKey Responsibilities:Own the complete end-to-end customer support experience.Provide prompt, detailed analysis of technical challenges and business issues.Deliver great customer support experience to each customer case.Solve technical issues and Integrations,...
Providing Level 2 technical support across the Guardium security platform. Coverage during EMEA timezone hours as well as coverage for offshift -weekend call out. Ensures support requests from clients are...
Find your next career move in the high tech industry with Expoint. Our platform offers a wide range of Support Engineer job opportunities in the Ireland area, giving you access to the best companies in the field. Whether you're looking for a new challenge or a change of scenery, Expoint makes it easy to find your perfect job match. With our easy-to-use search engine, you can quickly find job opportunities in your desired location and connect with top companies. Sign up today and take the next step in your high tech career with Expoint.