Unlock your potential in the high tech industry with Expoint. Search for job opportunities as a Customer Experience Manager in Canada and join the network of leading companies. Start your journey today and find your dream job as a Customer Experience Manager with Expoint.
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285 jobs found
26.03.2024
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Tesla Customer Experience Manager Canada, Ontario, Vaughan
Collaborate with the Store Manager to align on business needs and strategies, while demonstrating sales leadership through active floor presence and role modeling (70% of the time). Ensure all employees...
Professional experience with proven success designing and launching services focusing on people, processes and technology that have been implemented in the real world. Relevant bachelor’s degree from a 4-year college...
Eager to learn and work in a changing and fast-growing environment. Customer and action oriented. Self-motivated with good communication skills. Strong team player with positive outlook. Proven organizational and self-motivation...
Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 2+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experienceOR equivalent experience. OR equivalent...
Currently enrolled in an Associate’s or bachelor’s degree with a graduation conferral date between December 2024 and September 2025. Experience in one or more technology domains, including but not limited...
Bachelor’s degree or equivalent experience in customer success/project management. 5+ years of experience in customer success, project management program management, or related field. Strong project management skills with the ability...
Own the end to end customer relationship, from go-live through renewal, for our largest and most strategic customers while executing a success plan for each. Enable a variety of client...
Collaborate with the Store Manager to align on business needs and strategies, while demonstrating sales leadership through active floor presence and role modeling (70% of the time). Ensure all employees...
The customer experience manager role in Canada is one of the most vital roles within the tech industry. As a customer experience manager (CXM), you are responsible for providing exceptional service to customers to ensure their needs are met and exceeded. You create and deliver a positive customer service experience, both online and offline, to help drive customer satisfaction and loyalty.
The CXM is an integral part of the customer journey from beginning to end. It’s your job to ensure that the customer experience is convenient, efficient, and user-friendly. This is done by listening to customer feedback and incorporating it into the design of products, services, and experiences. Your role also entails providing technical support, identifying customer service trends, and working with developers to ensure that customer experiences are up-to-date and consistent across all platforms.
As the CXM you must have an understanding of current user experience trends, technology and platforms. You must also have strong communication and interpersonal skills and the ability to work independently. Additionally, you must be knowledgeable in customer service platforms and tools, and be able to develop customer-centric solutions to meet customer needs.
Whatever your motivation, a career as a customer experience manager can be an excellent choice in the tech industry. Working with Expoint will give you the opportunity to join a team of experienced professionals dedicated to helping customers improve their tech experiences. Our customers come first and we strive to leave them with the best experiences possible. If you are a customer-focused professional with the tech skills needed to power successful customer journeys, Expoint is the perfect place for you.