Account Manager Smb jobs at Yotpo in Canada, Toronto
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Canada
Toronto
11 jobs found
19.11.2024
Y
Yotpo Manager Customer Success – Enterprise Canada, Ontario, Toronto
Lead and grow a team of Enterprise Customer Success Managers, overseeing hiring, onboarding, development, and overall success of the team. Hire and coach high-performing Customer Success Managers (CSMs) in alignment...
Serve as the main point of contact for customers from deployment to launch to ensure a successful implementation process for Yotpo’s products. Ensure all customers complete the required technical setup...
Responsible for guiding customers through one or more of Yotpo’s products setup, training, and initial program launch. Consistently onboarding complex accounts with exemplary customer experience, efficiency, and proactivity. Demonstrates strong...
Coach, mentor, and develop a team of Customer Success Managers. Seek out learning opportunities for your CSMs’ knowledge of the Yotpo platform and business. Act as the point of escalation...
Showcase your deep understanding of retail, ecommerce, the Shopify ecosystem, and D2C while consulting with marketing and operational leaders to help them optimize for acquisition, retention, and LTV. Serve as...
Act as a strategic advisor by consistently finding new sources of value for your clients while leveraging Yotpo solutions. Seek to understand the ‘why’ and ask the right questions to...
Serve as a trusted advisor to our clients, educating them on the value of a consolidated eCommerce stack. Maximize revenue with current customers by identifying needs and customer pain points,...
Lead and grow a team of Enterprise Customer Success Managers, overseeing hiring, onboarding, development, and overall success of the team. Hire and coach high-performing Customer Success Managers (CSMs) in alignment...
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