Service Experience Se Incident Lead jobs at Paypal in United States, Toledo
PayPal Service Experience SE Incident Lead United States, Ohio, Toledo
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Essential Responsibilities:
- Scope: The project & program responsibilities are focused on internal information system-specific project tasks or non-technical project completion using an internal customer perspective, both typically from initiation through delivery.
- Develop comprehensive project plans and manage project portfolios.
- Lead and mentor project teams.
- Coordinate efforts across various teams to maintain progress and quality.
- Identify and mitigate significant project risks.
- Ensure all deliverables meet rigorous quality standards.
- Provide strategic updates to senior stakeholders.
- Manage project budgets and resources effectively.
Minimum Qualifications:
- Minimum of 5 years of relevant work experience and a Bachelor's degree or equivalent experience.
Travel Percent:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The US national annual pay range for this role is $76,500 to $126,500
Our Benefits:
Any general requests for consideration of your skills, please
These jobs might be a good fit
PayPal Lead Product Manager United States, Ohio, Toledo
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Essential Responsibilities:
- Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product.
- Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
- Controls for the customer experience and customer needs in product requirements and as an input to decision making.
- Monitors metrics that inform the success of products including usability studies, research and market analysis.
- Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
- Monitors product profitability measures, including budget.
- Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product leadership as needed.
- Partners with content developers, data scientists, product designers and user experience researchers.
Minimum Qualifications:
- Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.
Travel Percent:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The US national annual pay range for this role is $152,500 to $262,350
Our Benefits:
Any general requests for consideration of your skills, please
These jobs might be a good fit
PayPal Manager Risk-as-a-Service SME United States, Ohio, Toledo
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Job Description:
The Risk-as-a-Servicemanages several distinctsolutions that empower merchants to address risk and fraud throughout the transaction lifecycleare deployed acrossplatforms and serve all sizes ofYou will be working closely across thesupporting the RaaS solutions as well as key cross-functional partnersSales, Account Management, Finance, Go-to-Market, Data Science, and moreto ensure successful adoption and scale.
Your Day-to-Day:
Deep dive into data:Leverageinternal and external datatoidentifygrowth opportunities andcraft/executeinitiatives to capture them; sales pipelineandbackbookportfolio listsare examples ofkey data sourcesyou will reference regularly
throughout the sales funnel:Serve as a resource for training and development, sharing knowledge ofRaaSsystems and operations withcommercial and operationalstakeholders;actas a resourceand force multiplierfor sellers to get deals from lead to live, ushering merchants through thefunnelwith a focus on discovery and solutioning
Actively drive deals forward:In specific large, strategic deals, work directly alongside Account Managers toprepare and deliver compelling narratives, influence a diverse set of merchant stakeholders, andpartner with Solution Engineering to ensure successfulintegrationof RaaS products
Enhance commercial operations: Analyze and solve operational business / process problems related tothe uptake ofRaaS products, developing effective solutions to enhance efficiency and accuracy
Work alongside the head of RaaSCommercialization andGrowthtofoster close partnerships with cross-functional teams likeSales, Account Management, Finance, Go-to-Market, Data Science, and moreto ensure successful execution of initiativesas well asoperational processes
Foster a feedback loop for growth:Monitor and evaluate industry trends inrisk and fraud tooling, offering insights to enhance our operational strategies and customer experiences; a keycomponentof this will be documenting andmaintaininga robust record ofcommon questions/ challengesposed by merchants through the deal process
What You Need to Bring:
Data-driven decision making:A strong analytical mindwith the ability toleveragedata insights to informcommercial initiatives andfosterrich sales discussions; financial analysis experience a plus
Execution excellence:Examplesofsupportingand executing cross functional initiatives in a high-growth, fast-paced environment, particularly withincommercial environments
A deep empathy for the needs of merchants(particularly large enterprises)
The ability to build strong relationships and inspire cross-functional teams to achieve ambitious goals; with this, a desire to roll up your sleeves anddrivethe progression of key deals in partnership with Sales
Strategic vision:Anunderstanding of the payments landscape and the ability to translate market trends into actionablecommercial
As well as
Bachelor’s degree in Finance
Proven experience in the payments industry with a focus onrisk and fraud tooling
Excellent problem-solving skills, witha track recordof effectively addressing complex operational challenges
Strong communicationand interpersonal skills, with the ability to influence and engage stakeholders informally
Expert in PowerPoint,Exceland Microsoft suite
If you are an expert inrisk and fraud toolingdriving growth within a product organization
Travel Percent:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The U.S. national annual pay range for this role is
$96900 to $234300
Our Benefits:
Any general requests for consideration of your skills, please
to view the notice.
These jobs might be a good fit
Share
Essential Responsibilities:
- Scope: The project & program responsibilities are focused on internal information system-specific project tasks or non-technical project completion using an internal customer perspective, both typically from initiation through delivery.
- Develop comprehensive project plans and manage project portfolios.
- Lead and mentor project teams.
- Coordinate efforts across various teams to maintain progress and quality.
- Identify and mitigate significant project risks.
- Ensure all deliverables meet rigorous quality standards.
- Provide strategic updates to senior stakeholders.
- Manage project budgets and resources effectively.
Minimum Qualifications:
- Minimum of 5 years of relevant work experience and a Bachelor's degree or equivalent experience.
Travel Percent:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The US national annual pay range for this role is $76,500 to $126,500
Our Benefits:
Any general requests for consideration of your skills, please
These jobs might be a good fit
