Prisma Browser Deployment Specialist Professional Services jobs at Palo Alto in United Kingdom, London

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Join the fastest-growing team where experience meets cutting-edge solutions
• Build and cultivate strong customer relationships, driving business growth within the region
• Partner with the core sales team to align customer strategies and engagements with Cortex and Cloud business objectives
• Take full ownership of leading strategic sales campaigns and forecasting, utilizing in-depth knowledge of sales cycles from initial contact through procurement
• Engage in deep technical discussions beyond standard sales presentations and pitches while translating complex technical cybersecurity solutions into clear business value propositions for customers
• Collaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutions
• Partner with Alliances to develop joint strategies, enhance customer engagement, and deliver innovative solutions for existing and prospective clients
• Travel domestically as needed to meet with customers and attend key business events

Your Experience

• 5+ years of field sales experience focusing on key customer accounts and delivering value to strategic accounts in the cybersecurity industry
• Extensive platform selling experience in complex sales with multiple buying centers
• Experience selling SIEM, EDR, or CNAPP (DevSecOps, CloudOps) solutions is highly preferred
• Established trusted relationships with CIOs and CISOs with the ability to influence and drive strategic conversations
• Expertise in applying complex solution sales methodologies to drive results
• Experience working with channel partners and a deep understanding of a channel-centric go-to-market strategy
• Demonstrated ability to thrive in a fast-paced, high-growth startup environment while collaborating effectively with sales engineers and cross-functional teams
• Experience operating in a continuous adoption, expansion, and upsell sales motion within a matrixed sales organization is preferred
• Willingness to travel domestically as necessary to meet business needs

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

You will work firsthand with our valued customers to address their complex post–sales concerns where analysis of situations or data requires an in–depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non–technical and technical professionals.

You will regularly participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work and industry best practices
• Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction
• Triage and resolve technical issues via ticketing systems, phone, and remote sessions
• Troubleshoot complex problems at both the application and operating system levels using deep technical knowledge and collaboration with internal teams
• Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver permanent solutions
• Share insights from customer interactions to improve our product and support experience
• Document troubleshooting steps and resolutions clearly for both internal and customer use
• Lead root cause analysis and coordinate corrective actions to prevent recurrence

Due to the nature of this role and the customers we support, candidates must either:

• Have lived in the UK for the last 5 consecutive years, or
• Hold British Citizenship
• This is essential to obtain UK Security Clearance and is a strict hiring requirement.
• Demonstrated ability to troubleshoot and resolve complex issues across varied environments, independently and effectively
• Experience with cloud-native technologies: Kubernetes, Docker, Linux, AWS, Azure, GCP, CI/CD, Terraform, Ansible, Serverless, and container registries
• In-depth understanding of public cloud platforms and deployment best practices
• Strong knowledge of network protocols (TCP/IP) and security practices (IPSec, SSL-VPN, NAT, GRE)
• Hands-on experience with cloud infrastructure operations and troubleshooting customer tech stacks.
• Familiarity with SIEM tools, vulnerability management, malware analysis, and firewall configurations
• Ability to communicate complex technical solutions to a wide range of audiences, both technical and non-technical
• Skilled in Python, JSON, YAML, Bash, or other relevant scripting languages
• 3–5 years of experience in Technical Support, or similar hands-on roles
• Bachelor’s/Master’s degree in a technical field or equivalent practical/military experience

You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Collaborate with account teams to recommend and develop customer solutions within your assigned specialization area
• Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership
• As the main technical point of contact for Cloud Security, you will assist and collaborate to respond effectively to RFIs/RFPs.
• Lead and support customer demonstrations that showcase our unique value proposition
• Scope and lead Proof of Value (PoV) projects for prospective customers and partners based on best practices to ensure technical win in your assigned opportunities
• Drive high technical validation and PoV win rates within your assigned specialization area
• Responsible for discussing and highlighting product alignment with customer requirements and differentiation
• Architect solutions that will help our customers strengthen and simplify their security posture
• Accelerate technical validation of proposed solutions within your specialization
• Document High-Level Design and Key Use Cases to ensure proper implementation and value realization of Palo Alto Networks Solutions
• Help our customers build and develop further their services around Prisma Cloud
• Lead conversations about industry trends and emerging changes to the security landscape
• Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative
• Position Palo Alto Networks or Partner delivered services as appropriate to ensure proper implementation and value realization of Palo Alto Networks solutions
• Initiate projects to improve individual team’s performance
• Implement organizational policies & help others adopt
• Act as a conduit for customer feedback to Product Management, Technical Marketing, competitor intelligence, and R&D to create requirements and deliver product features for our customers

Your Experience

• 6+years technical sales or equivalent experience highly preferred
• Hands-on experience using IaC software tools (CloudFormation, Terraform, Azure Resource Manager, GCP Cloud Deployment Manager etc) and CI/CD tools (IDEs, GitLab, GitHuB, Jenkins, CircleCI, etc.)
• Experience with Alicloud, AWS, Azure, and Google Cloud Platform and Oracle Cloud configuration and administration of security features and services (including identity and access management, networking, firewalls, encryption)
• Deep experience in one or more cloud security areas such as Shift Left, CSPM, CWP, KSPM, CIEM, DSPM, AI-SPMBackground in security domain or cloud security highly preferred
• Understanding of container and container orchestration technologies such as Docker, Kubernetes, and OpenShift
• This is a field sales position where travel requirements may be required to support in person customer meetings, please discuss with the recruiter on the specifics for this position.
• Proficient in English & German

All your information will be kept confidential according to EEO guidelines.

We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Key Responsibilities

• Playing a pivotal role in shaping the future of our security solutions
• Enhance the effectiveness of our product by designing cutting-edge protection components and developing sophisticated detection rules
• Research Linux OS internals, Virtualized environments, and low-level system behaviors to inform and enhance our attack prevention mechanisms
• Investigate and develop innovative methods for detecting threats and securing APIs, ensuring robust protection for modern applications and cloud-native environments
• Apply sophisticated AI and big data approaches to investigate and research large amounts of data across our clients
• Research and lead novel protection ideas to a production-grade level, serving as a subject matter expert
• Stay up to date with the latest attacker methodologies, APT campaigns, and TTPs targeting Linux systems and APIs
• Conduct static and dynamic reverse engineering of Linux malware to uncover new techniques and develop corresponding mitigation strategies
• Work closely with engineering, product management, and other research teams to translate research findings into production-grade features

Required Qualifications

• 4+ years of overall experience in cybersecurity research, with a proven track record of impactful projects
• In-depth knowledge of operating system internals, including user and kernel space
• Proficiency in programming languages like Python, C, and/or C++, with a strong understanding of system-level programming and APIs
• Strong knowledge of the cyber threat landscape, modern malware techniques, and APTs
• Hands-on experience with real-world threat hunting, big-data cyber research, incident response, or detection engineering
• Excellent problem-solving skills and a passion for cybersecurity innovation
• Ability to work independently, take initiative, and collaborate effectively within a team

Advantages

• Experience in reverse engineering, including familiarity with debugging and disassembler tools like GDB, IDA Pro, or Ghidra
• Experience with EDR/XDR products or low-level security solution development
• Knowledge of API security frameworks, vulnerabilities, and best practices
• Experience with advanced data analysis, statistics, or machine learning for security applications
• Experience in Linux kernel development or vulnerability research
• Knowledge of network protocols related to APIs (e.g., HTTP/S, REST, GraphQL)
• Experience with virtualization platforms (e.g., ESXi/vCenter)

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

You will be part of an exciting, high-growth business unit within Palo Alto Networks and position the industry's most comprehensive SASE platform.You will be at the forefront of securing the modern hybrid workforce, representing a solution that offers the broadest security and compliance coverage for all applications, wherever users work - in the office, at home, or on the go.

Your Impact

• Win new logos, renew existing customers, and expand business within your territory
• Track and report on all opportunities, pipeline, and bookings to provide forecast reports to regional management
• Build strong relationships with local resellers and alliance partners to execute joint sales programs and activities
• Develop, share and implement standard methodologies and account strategies to increase our sales penetration of Enterprise Browser into our top accounts
• Engage with customers to identify opportunities and provide subject matter expertise on Enterprise Browser solutions
• Qualify, manage, and close leads and opportunities throughout the full sales cycle
• Maintain up-to-date knowledge of Enterprise Browser and other browser technologies, including competitive positioning
• Conduct consistent training and communications for the sales and channel teams, and foster joint engagement within the wider organization
• Contribute to the broader Palo Alto Networks Prisma SASE strategy by providing region-specific insights and reporting
• Apply subject matter expertise in training sessions, QBRs, enablement initiatives, and other engagement activities
• Collect and share “Voice of Customer” feedback and competitive intelligence with the regional and global Prisma SASE organization
• Champion Palo Alto Networks' position as the number one enterprise SASE security company
• Travel as necessary within your territory, and for company-wide meetings

Your Experience

• Proven track record of exceeding sales quotas in an Account Manager role within a multinational organization
• Technical aptitude for understanding how technology products and solutions solve business problems
• Prior experience selling SaaS security, network security, or cybersecurity solutions
• Skilled in sales excellence: ability to demonstrate planning, strategy, qualification and execution
• Established network of relationships across the region, including key enterprise accounts and reseller partners
• Excellent communication and presentation skills, both written and verbally
• Experience with target account selling, solution selling, and consultative sales techniques

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Partner with data scientists / ML engineers to operationalize machine learning models, integrating them into scalable production systems
• Implement automated ML pipelines and optimized performance across data ingestion, model serving, and inference workflows
• Execute on the software development strategy to improve our dynamic highly distributed system
• Understand and implement software development/engineering lifecycle concepts to drive features from conception to delivery
• Collaborate closely with the product management, architects and devops to achieve quality releases
• Work hand-in-hand with customer support, documentation and downstream teams to enable customer success
• Make appropriate trade-offs to optimize time-to-release while maintaining performance and scalability requirements
• Be able to clearly communicate goals and desired outcomes to internal project teams
• Interview, mentor and coach new team members

Principal Software Engineers are:

• Hands-on engineers who can code and build great products
• Technical experts who help accelerate adoption of the very best engineering practices, while maintaining knowledge on industry innovations, trends and practices
• Experts who deliver on critical business needs and are recognized across the company as go-to engineering resources on given domains
• Engineers who willingly work with others towards common goals, understands the responsibilities, activities, and ways to foster relationships
• Role models and mentors who exemplify the best of Palo Alto Networks culture
• Leaders who can communicate cogently with hands-on engineers
• Members of the team who deeply understands customers' needs by doing the research to develop insight into their needs and desires
• Engineers who have the ability to make complex ideas simple; consistent focus on usability and scalability

Your Experience

• BS/MS in Computer Science/Engineering with 10+ years or equivalent experience or equivalent military experience required
• Solid experience of backend development using Java, Spring Boot, J2EE, and cloud-native platforms like GCP or AWS, Kubernetes and Docker
• ​​Strong experience and knowledge with micro services, distributed systems, and performance optimization
• Proven track record of successful architecture and design for high transactions and data volume in enterprise and/or consumer facing applications
• Experience with Agile development process and embrace Agile methodologies
• Strong believer of automation test and strive for higher code coverage
• Can-do attitude on problem-solving, quality and ability to execute

Preferred Qualifications

• Experience in building Cloud Security products
• Experience building products with ML/AI techniques will be a big plus
• Experience to develop APIs (REST) based project using and experience with JSON
• Experience in NoSQL DB (Mongo, Cassandra) and RelationDB
• Experience in ElasticSearch, Redis and Kafka
• Experience in modern containerization (& cloud) technologies like Docker and Kubernetes
• Experience in mentoring junior team members in a high-performing teams
• Experience in AWS/GCP/Azure cloud
• Big plus if you have CASB or general SaaS application experience
• Big plus if you have experience with data security domain

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $0 - $0/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

If you are a meticulous, self-starting professional who loves turning complex data into clear, actionable stories, we want to hear from you.

Your Impact

We've structured this role to have two core functions, allowing you to manage the present while building the future.

Core Compensation Operations & Program Management:

• Own and Administer Core Programs: Serve as the go-to expert for our day-to-day compensation matters, including job evaluations, market pricing, and salary structure maintenance. Provide exceptional consultative service to People Business Partners, Talent Acquisition, and business leaders.

• Lead Compensation Cycles: Play a pivotal role in the successful execution of our annual compensation review cycle and other programs, managing project plans, timelines, budgets, and stakeholder communications.

• Enhance and Scale Processes: Streamline and scale our regional compensation programs by improving processes, building robust tools, and partnering with our People Tech team to drive system integrations and enhancements.

• Manage Vendor Relationships: Act as the primary point of contact for third-party vendors for compensation data, survey submissions, and systems to ensure we get the maximum value from these partnerships.

Strategic Analysis, Insights & Business Partnering:

• Business Partnering: With an effective stakeholder management be the main point of contact for a sub-regional organization for all compensation matters by delivering excellent customer satisfaction and advisory service.

• Develop the Analytical Engine: Design, build, and lead the transformation of our regional compensation analytics. You will be the main point of contact for all regional data needs, from standard reporting to complex, ad-hoc inquiries.

• Translate Data into Strategy: Prepare and present complex compensation analysis to identify trends, measure the effectiveness of our programs, and provide data-backed recommendations for program improvements.

• Model for Impact: Develop sophisticated models to analyze the financial impact of various reward scenarios, helping leadership make informed, strategic decisions.

Ensure Fairness and Equity: Conduct in-depth analyses on internal equity and pay parity, ensuring our compensation practices are fair, competitive, and aligned with our values.

Your Experience

Required Qualifications:

• 5+ years of direct experience in compensation, with a strong background in broad-based compensation, analytics, and program management.

• Expert-level proficiency in Google Sheets and/or Microsoft Excel, including building complex models, handling large datasets, and advanced formulas

• Proven analytical and modeling skills with a demonstrated ability to interpret data, identify trends, and provide actionable insights.

• Hands-on experience with HRIS systems (e.g., Workday) and market pricing tools (e.g., Radford, Mercer, WTW).

• Strong project management skills, with the ability to manage multiple competing priorities in a fast-paced environment.

• Experience querying data with SQL or using statistical programming languages such as R or Python.

Preferred Qualifications:

• Professional certification from WorldatWork (e.g., CCP, GRP).

• Experience working in a multinational and/or technology organization.

• Bachelor's degree in a related field (e.g., Business, Finance, Human Resources) or equivalent practical experience.

All your information will be kept confidential according to EEO guidelines.