Service Disruption Analyst Chase Travel jobs at Jpmorgan in Philippines, Quezon City
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Company (1)
Job type
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Job title (1)
Philippines
Quezon City
125 jobs found
24.06.2024
JPM
JPMorgan Service Disruption Analyst Chase Travel Philippines, Quezon City
Engage peer or Subject Matter Experts (SMEs) in Servicing Operations as required to liaise information through Incident Management and other root cause owners to support restoring service. Monitor available lead...
Demonstrate extreme ownership in assisting customers with customized travel experiences. Respond to customer inquiries related to travel arrangements and resolve issues by focusing on short-term and long-term fixes by being...
Coordinate and fulfill travel bookings for clients, ensuring all details align with client preferences and company standards. Utilize travel management technology tools to optimize the travel process, from initial booking...
Assist with Client research on product and account entitlements. Assist with Client inquiries, standing settlement instructions, data requests and written communication. Complete, submit and follow up on implementation and account...
Develops, maintains and broadens partnerships with internal and external clients. Takes ownership of inquiry resolution end to end and ensure all complaints are escalated appropriately, leveraging the client tier service...
Provide telephone hotline support and/or email enquiry support to internal and external JP Morgan customers. Be responsible for the full client experience with respect to the use and support of...
Operate as point of contact for clients on all operational issues including allocation, pre-match, settlement and post settlement events. Act as point of contact for Front office trading and Sales...
Engage peer or Subject Matter Experts (SMEs) in Servicing Operations as required to liaise information through Incident Management and other root cause owners to support restoring service. Monitor available lead...
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