Senior Product Analyst jobs at Gong in Israel, Tel Aviv-yafo

As a

You will be responsible for:

• ML Serving Architecture : Design and implement high-performance inference APIs and model serving backends using Java & Python.
• Model Lifecycle Management : Build systems for model versioning, A/B testing, canary deployments, and automated rollbacks.
• Integration Platform : Create robust APIs and SDKs that enable product teams to integrate AI capabilities seamlessly.
• Observability & Monitoring : Build comprehensive metrics, logging, and tracing systems for ML workloads.
• Cross-team Leadership : Mentor engineers & researchers, drive technical decisions, and influence platform architecture across the organization.

You should apply if you have:

• 6+ years of hands-on experience in large-scale backend development, with strong emphasis on Java programming and building high-performance AI/ML inference systems.
• Strong analytical and problem-solving skills, with the ability to debug and resolve complex technical issues in AI applications serving millions of requests daily.
• Experience with cloud platforms (AWS preferred, Azure, or Google Cloud) and building scalable microservices architectures for AI model serving and data processing pipelines.
• Advantageous experience with ML frameworks (TensorFlow, PyTorch), model serving platforms (Triton, TorchServe, KServe), and building high-throughput AI-powered APIs and data processing systems.
• Excellent communication skills, both verbal and written, with the ability to articulate technical AI system design decisions clearly and collaborate effectively with ML engineers, data scientists, and DevOps teams.
• A Bachelor's degree in Computer Science, Engineering, or a related field is preferred. Experience with AI/ML systems in production environments is highly valued.

*​​We operate in a flexible hybrid work model.

for more details.

As a Senior Infra Fullstack Developer, you will:

• Tackle complex technical challenges at the architecture, code, and product levels, and come up with solutions, balancing practicality and innovation, short and long term.
• Play a key role in Gong’s Frontend Guild, working alongside Frontend developers from across the company.
• Help reshape Gong’s front-end architecture to improve application quality and increase developer velocity.
• Take ownership of the features you develop, collaborating with Product and UX teams from ideation and wireframes to production.
• Contribute to building Gong’s design system.
• Participate in our architecture huddles, where we decide on future code directions and best practices.
• Keep learning: join professional lectures and workshops organized by Gong. Every developer also gets dedicated learning time to gain or improve professional skills.
• Be part of a successful startup technology team that turns our vision into a scalable, high-performing, and user-friendly SaaS product.

You should apply if you are:

• A software engineer with 4+ years of industry experience developing web applications.
• Deeply familiar with how JavaScript works.
• Experienced with React (must ).
• Someone who enjoys responsibility and takes ownership of the product.
• Experienced with Java or C# (advantage).
• Experienced in building large-scale, cloud-based web applications.
• Proven in designing and architecting design systems and components.
• Experienced in building and maintaining mono-repo JavaScript projects.
• Preferably holding a degree in computer science or a related field.
• An all-around player: fast, self-learning, proactive and a team player.
• An excellent communicator with strong verbal and written English skills.
• Someone who thrives both independently and in a team of highly skilled peers.

*We operate in a flexible hybrid work model.

For our engineers, their role extends beyond mere code writing. It encompasses a holistic approach where you are deeply involved and empowered to influence every step of the process, ultimately leading to the creation of an exceptional product.

for more details.

As a Senior Full-stack Engineer, you will:

• Build scalable, secure infrastructure that collects and manages massive and heterogeneous data, and enables AI agents and developers to interact with it.
• Design authentication, authorization, and data access mechanisms that balance security, usability, and flexibility.
• Solve complex system design challenges to deliver rich functionality while ensuring reliability, performance, and an outstanding experience.
• Collaborate across teams to set standards and architectures that accelerate innovation around the Gong platform.

You should apply if you are:

• A software engineer with 5+ years of industry experience developing web applications.
• Understanding of full system flows from frontend to backend with emphasis on scale and security
• Strong experience with React or similar web framework, state management and web build tools
• Experience in backend development - API implementation and relational databases
• Quality mindset emphasizing automatic tests in all layers
• Deep understanding of API design, security best practices, and developer experience.

*We operate in a flexible hybrid work model.

for more details.

As a

You will be responsible for:

• ML Serving Architecture : Design and implement high-performance inference APIs and model serving backends using Java & Python.
• Model Lifecycle Management : Build systems for model versioning, A/B testing, canary deployments, and automated rollbacks.
• Integration Platform : Create robust APIs and SDKs that enable product teams to seamlessly integrate AI capabilities.
• Observability & Monitoring : Build comprehensive metrics, logging, and tracing systems for ML workloads.
• Cross-team Leadership : Mentor engineers & researchers, drive technical decisions, and influence platform architecture across the organization.

You should apply if you have:

• 6+ years of hands-on experience in large-scale backend development, with strong emphasis on Java programming and building high-performance AI/ML inference systems.
• Strong analytical and problem-solving skills, with the ability to debug and resolve complex technical issues in AI applications serving millions of requests daily.
• Experience with cloud platforms (AWS preferred, Azure, or Google Cloud) and building scalable microservices architectures for AI model serving and data processing pipelines.
• Advantageous experience with ML frameworks (TensorFlow, PyTorch), model serving platforms (Triton, TorchServe, KServe), and building high-throughput AI-powered APIs and data processing systems.
• Excellent communication skills, both verbal and written, with the ability to articulate technical AI system design decisions clearly and collaborate effectively with ML engineers, data scientists, and DevOps teams.
• A Bachelor's degree in Computer Science, Engineering, or a related field is preferred. Experience with AI/ML systems in production environments is highly valued.

*​​We operate in a flexible hybrid work model.

for more details.

Your day to day will be:

• Owning and managing all the content needs for your product “pillar”.
• Working with Product Managers, Engineers, and Designers to create concise, clear, and helpful microcopy.
• Providing feedback on UX/UI in the product areas you are responsible for.
• Writing Help Center articles including how-to’s, tutorials, and best practices.
• Creating user assistance for Gong’s features, including walk-me’s and sidebar content.
• Helping to define and maintain the Content Team Style Guide, design system, and other team assets.
• Monitoring and responding to internal and external feedback channels to address customer needs and define content priorities.
• Staying up to date with market trends and finding new ways to showcase content that fits our global audience.

You may be a good fit if you:

• Have 5+ years of experience in writing microcopy and Help Center content.
• Write in mother-tongue English.
• Can step into the shoes of our various customer’s personas, modify the tone and voice of your writing to match the customer and use case, and create content that’s meaningful for them.
• Require a minimum of management handholding and are able to manage and prioritize your tasks with input from outside stakeholders.
• Are positive, naturally motivated, and energetic.
• Are a quick learner and natural researcher.
• Work well in a team while maintaining your independence.
• Enjoy a fast-paced environment and can easily multitask, prioritize on the fly, and manage your time efficiently.

*We operate in a flexible hybrid work model.

for more details.

We’re seeking a highly motivated, Senior Product Designer to play a key role in crafting, exploring, and continually delivering innovative solutions and experiences.

You will:

• Drive user experience and design of one of Gong’s key product areas -
• Develop concepts - brainstorm and create wireframes.
• Deliver detailed design.
• Act as the user advocate - embed user-centered design principles and craft intelligent, cutting-edge and user-centered digital experiences.
• Work together with the product team and engineers to bring these experiences to life.
• Help develop, manage, and refine UI pattern libraries and guidelines.

You should apply if you are:

• With 5+ years of demonstrated results in designing flows, experiences, and UI for web and mobile products, preferably B2B SaaS.
• Proficient in both rapid and high-fidelity prototyping tools, with an ability to deliver clear and easy-to-understand designs.
• A highly creative self-starter who can maintain a balance between the big picture view and all the details.
• A skilled problem solver, who can research and understand complex problems and deliver elegantly simple solutions.
• Passionate about developing exceptional UX that creates raving fans.
• Familiar and experienced with user research methodologies and testing practices.
• Proficient with Figma and other design tools - an advantage.
• Holding a degree in a related field (Design, Human Factor Engineering, Cognitive/ Applied Psychology) – an advantage.
• A team player with great interpersonal skills.
• Excellent communication, presentation, and organizational skills.
• Possessing a high level of verbal and written English.
• Able to present a portfolio of recent work.

for more details.