Site Reliability Engineering jobs at Cisco in United States, Atlanta

• Development with third party SDKs, implementing build environment frameworks, designing test-harnesses for hardware bringup & debugging third party tools with external vendors
• Close interaction with customers to gather requirements, explain system design, share timelines, address difficulties, questions, issues, help in adoption.
• Owning the design and architecture of robust software systems, making design choices and dictating coding standards, tools, and platforms.
• Provide technical leadership by guiding and mentoring a team of Software Engineers, driving technical excellence in SDK development.

• Bachelor’s degree in computer science or related field
• 7+ years of experience with networking. e.g. processing packet streams, TCP reassembly, DPDK, or similar
• Platform/ASIC bring-up experience in Linux-based environments using programming languages to include P4
• Advanced experience developing software for or leveraging hardware acceleration platforms like DPUs or NPUs.
• Experience with performance analysis, tuning, and optimization for high-throughput data plane applications.

• Contributions to open-source projects.
• Experience with AI/ML is a plus, especially for building innovative solutions to improve productivity, solve customer challenges, or drive research initiatives.
• Demonstrated ability to design and develop self-built AI tools or projects will be considered a significant advantage.
• Represented the organization or team at industry conferences, standards bodies, or technical forums.
• Domain expertise in network security technologies (e.g., NGFW, Web Security, Zero Trust, SASE).

We are looking for ato deliver strategic business value, meet key objectives, and improve operational efficiencies. This role requires building strong cross-functional partnerships to plan, direct, and coordinate sophisticated engineering programs.

• Own end-to-end delivery of 1-2 Meraki cross-functional programs within the network platform cloud, from inception to working code release.
• Collaborate across the Network Platform Team Cloud Front End, leading 6-8 initiative workstreams simultaneously.
• Develop and drive comprehensive program plans, handling technical dependencies within Meraki and across Cisco, ensuring collaborator alignment.
• Track and implement program deliverables, milestones, action items, risks, and mitigation plans.
• Facilitate inter-team requests and alignment among cross-functional engineering teams on broader initiatives.
• Leverage AI-based tools (e.g., for summarization, program tracking, planning insights) to improve speed, visibility, and decision-making in program execution and communication.
• Identify and implement continuous improvement opportunities post-project to improve processes and workflows.
• Partner with engineers, product managers, UX/research teams, data scientists, and other program managers to define and prioritize initiatives.
• Understand product use cases and communicate technical details effectively with engineering and product teams.
• Build and maintain positive relationships with cross-functional teams to align on business goals and priorities.
• Prepare program status reports and executive briefings for diverse stakeholder groups.
• Enforce to Meraki’s process metrics and governance, driving ongoing process improvements.
• Exhibit excellent communication, interpersonal, and presentation skills.
• Adapt and thrive in fast-changing, ambiguous environments, utilizing new technologies such as AI to optimize workflows and decision-making.

• Bachelor’s degree or higher in a related technical field, or equivalent software engineering experience.
• 5+ years of program management experience in software products, SaaS, or cloud backend technologies.
• Experience with project planning tools such as Jira, Confluence, and MS Office.
• Experience working in agile environments (Scrum, Kanban, etc.).
• Experience working across multiple cross-functional programs and teams.

• Familiarity with AI-enabled productivity and planning tools to streamline program management workflows is a plus.

As Senior Solutions Engineering Leader, you’ll guide strategy and craft the future of our Service Provider partnerships. This role allows you to:

• Lead a premier team of engineers and elevate them to even greater heights.
• Drive innovative solutions that redefine how Service Providers operate.
• Collaborate with senior sales & BU leadership and industry visionaries.
• Dive deep into sophisticated challenges and turn them into dynamic outcomes.
• In this role, you’re a catalyst for change, a champion of innovation, and a strategic architect for our customers’ digital evolution.

• Develop and execute bold technical strategies that align with customer goals and deliver measurable business outcomes.
• Partner closely with sales leadership to identify growth opportunities, allocate resources smartly, and use data to make confident decisions.
• Build and strengthen relationships across Cisco, our partners, and the Service Provider ecosystem.
• Bring your technical expertise to the table to connect customer needs with Cisco’s vast portfolio of solutions.
• Build a culture of proactive high performance, innovation, and continuous learning across your team.

• 8+ years of technical sales experience in the Service Provider space.
• Validated leadership in solutions engineering, with a strong background of driving sales strategy and leading technical teams.
• Deep understanding of the Service Provider industry landscape, from trends to technologies.
• Data-driven approach with the ability to turn insights into action.
• Strong experience mentoring and developing high-performing teams.

• Expert knowledge of networking, emerging tech, and competitive landscape.
• Industry certifications (CCNA, CCNP, CCIE, etc.) are a major plus.
• A natural relationship builder and communicator, someone who earns trust quickly and leads with empathy.
• Experience driving cross-functional projects and elevating customer experience.